Unable to download clip art from Design Gallery - FIX

[emmanuel]

Hello,

Have currently discovered a problem that Clip Art has when
you have both Office 2000 and MS Publisher (98) installed.
when getting clip art images from the Design Gallery on
the Web, it will presumably download the file, but is not
registered in clip art, and does not even launch the
window which displays the downloaded clip art.

We isolated the problem to the MS Publisher/Office 2000
combination, and the removal of MS Publisher fixed the
problem. Previous attempts such as re-installing Office
core Components and forcing the re-installation of Clip
Art did not work.

Does anyone else have an idea as to how to fix the problem
without having to remove Publisher. Or is MS Publisher 98
and Office 2000 a bad combination?

[Mary Sauer]

I have every version of Publisher installed along with Office 2000 with no issues.
Have you installed the Service Packs for Office 2000? If your Internet temp files
are full the clip gallery will not be able to expand the clip and add to your
collection. Publisher works differently than other products. The clip gallery can
become corrupt, use the help files in the clip gallery and go through the
troubleshooting steps (the gallery has its own help files).

--
Mary Sauer MS MVP
http://dgl.microsoft.com/
news://msnews.microsoft.com/microsoft.public.design.gallery
"emmanuel" <ja...@globe.net.nz> wrote in message
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