SBS2003 Copying Contacts from GAL - microsoft.public.backoffice.smallbiz2000

Message from discussion SBS2003 Copying Contacts from GAL

Dave Nickason [SBS MVP]

More options Oct 20 2004, 1:35 pm

Newsgroups: microsoft.public.backoffice.smallbiz2000, microsoft.public.exchange.admin, microsoft.public.outlook.general

From: "Dave Nickason [SBS MVP]" <gwdib...@NOSPAM.frontiernet.net>

Date: Wed, 20 Oct 2004 13:35:04 -0400

Local: Wed, Oct 20 2004 1:35 pm

Subject: Re: SBS2003 Copying Contacts from GAL

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I'm not exactly sure how you delete/recreate the offline address book
either. You could research it at support.microsoft.com, which of course
would be the right way to do it. Or, you could go to C:\Documents and
Settings\<user>\Local Settings\Application Data\Microsoft\Outlook and delete
all the files ending in ".oab" to the recycle bin and see what happens. I'd
guess (and I really am guessing) that the offline address book files will be
recreated when you start Outlook. Theoretically you could always restore
the files from the recycle bin if you run into a problem.

"Precision" <lydell.ander...@SPAMTRAP.comcast.net> wrote in message

news:FAA76818-4464-4A9A-AEBA-DF399B426E11@microsoft.com...

> All of the Outlook Clients in this organization are running SP1 and are
> not
> in Exchange Cached Mode. However, I will try the same user on another
> computer and I do not know how make the GAL refresh or recreate itself in
> Outlook. I'll keep you posted.

> "Dave Nickason [SBS MVP]" wrote:

>> My first thought would be a problem with the Offline Address Book in
>> Cached
>> Exchnage Mode. Maybe there's some corruption in the offline address book
>> for that user's profile, and since Outlook runs off the offline address
>> book
>> in cached mode rather than the live GAL, it won't allow copying the
>> corrupted entries to Contacts.

>> The first thing I would try is to go out of cached mode, restart Outlook,
>> and see if that fixes it. If so, there's your answer. Either stay in
>> normal mode, or figure out how to delete the offline address book so that
>> Outlook recreates it when you reactiviate cached mode.

>> If not, try having the user log into Exchange from a different computer
>> and
>> see if the problem is present there. I'm not 100% on Exchange address
>> book
>> permissions, but my least priviledged users can copy GAL entries to
>> contacts
>> as we're talking about, so I suspect a bug rather than a configuration
>> issue.

>> Is this user's Outlook current with all patches, Office SP1, etc.?

>> "Precision" <lydell.ander...@DONTSPAM.comcast.net> wrote in message
>> news:8D2EB05B-0A46-45BE-9618-0819F3C6497D@microsoft.com...
>> > That's exactly what I'm doing and I cannot copy at all, it just gives
>> > me
>> > that
>> > error that i stated in the original post.

>> > "Dave Nickason [SBS MVP]" wrote:

>> >> What happes if you go to Outlook Tools/ Address Book. Select the GAL
>> >> and
>> >> select the contacts to be added to Contacts (or the whole GAL).
>> >> R-click
>> >> the
>> >> selected items and click "add to contacts."

>> >> If that's what you're already doing, can you copy any contacts, or is
>> >> it
>> >> stopping you from copying any at all?

>> >> "Precision" <lydell.ander...@DONTSPAM.comcast.net> wrote in message
>> >> news:312CFEC4-1FCC-43CE-911E-E3F8E2DCCF10@microsoft.com...
>> >> >I have approx. 15 computers on a network w/ one SBS2003 server and
>> >> >can
>> >> >copy
>> >> > contacts from the GAL into each users' Outlook 2003 contacts folder
>> >> > except
>> >> > for one user. I get an error that says "Some names could not be
>> >> > added
>> >> > to
>> >> > contacts. The action could not be completed." Please help me in
>> >> > solving
>> >> > this problem, because she needs a copy of everyone from the GAL to
>> >> > be
>> >> > in
>> >> > her
>> >> > contacts folder for syncing purposes with a Palm device.

>> >> > --
>> >> > Lydell Anderson
>> >> > A+, Net+, MCP, MCSA
>> >> > (please remove "DONTSPAM." from my reply email address.)

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