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adding 5 Cal Access pack on small business server 2000

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Susan Bradley, CPA aka "Ebitz" SBS Rocks [MVP]

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Dec 4, 2002, 8:43:01 PM12/4/02
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Did you fully install the SBS [letting the wizards install it fully?]

Satya wrote:

> Hi can any body help me on,
>
> when i am going to add 5 Cal Access pack on small business
> server 2000
>
> it says u'r computer is not running Small Business Server
> u can only add licenses to a computer running Small
> Business Server
>
> thanks in advance

Steve Absher

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Dec 6, 2002, 12:36:24 AM12/6/02
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SYMPTOMS
When you use a Client Add Pack to add client licenses to
your BackOffice Small Business Server computer, you may
receive the following error message:
Your computer is not running Microsoft Small Business
Server. You can only add licenses to a computer running
Small Business Server.
CAUSE
This behavior occurs if the Client Add Pack cannot find
the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Small
Business\Version
If this key does not exist or if the value is blank, the
Client Add Pack does not work.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that
you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, locate the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Small Business
After you have located the registry key, use the
appropriate method outlined below.
· If the Version value is empty:
Double-click the Version value.
On the Edit menu, click String.
Type the version number of your Small Business Server
computer (for example, if the server is running Small
Business Server 2000, type 5.0), and then click OK.
Quit Registry Editor.
· If the Version value is missing altogether:
On the Edit menu, click Add Value.
In the Value Name box, type Version.
In the Value Type box, type REG_SZ, and then click OK.
Click String, type the version number of your SBS
computer, and then click OK.
Quit Registry Editor.

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