backup problems - sbs 2003

[Rosie]

hi
i have been having a backup issue with my sbs 2003 server this last week or
so. Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 3 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 0 media types found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 1 media types found.
GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
Found a tape media type in the library (4mm DDS).
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 10/07/2006 at 23:00" /v:yes /r:no /rs:no /hc:on /m normal /j
"Small Business Server Backup Job" /l:s /p "4mm DDS" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup06.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: 4mm DDS
Media name: "Media created 10/07/2006 at 23:00"

Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 10/07/2006 at 23:00"
Media name: "Media created 10/07/2006 at 23:00"

Backup Type: Normal

Backup started on 10/07/2006 at 23:04.
Backup completed on 10/07/2006 at 23:30.
Directories: 2921
Files: 53910
Bytes: 8,097,955,067
Time: 26 minutes and 0 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 10/07/2006 at 23:00"
Media name: "Media created 10/07/2006 at 23:00"

Backup Type: Normal

Backup started on 10/07/2006 at 23:30.
Backup completed on 11/07/2006 at 01:32.
Directories: 5083
Files: 76404
Bytes: 28,306,178,546
Time: 2 hours, 2 minutes, and 36 seconds
Backup (via shadow copy) of "S: Spool"
Backup set #3 on media #1
Backup description: "SBS Backup created on 10/07/2006 at 23:00"
Media name: "Media created 10/07/2006 at 23:00"

Backup Type: Normal

Backup started on 11/07/2006 at 01:32.
Backup completed on 11/07/2006 at 01:33.
Directories: 5
Files: 23
Bytes: 10,383,941
Time: 9 seconds
Backup of "BACKOFFICE\Microsoft Information Store\First Storage Group"
Backup set #4 on media #1
Backup description: "SBS Backup created on 10/07/2006 at 23:00"
Media name: "Media created 10/07/2006 at 23:00"

Backup Type: Normal

Backup started on 11/07/2006 at 01:33.
The requested media failed to mount. The operation was aborted.
The operation was ended.
Backup completed on 11/07/2006 at 02:41.
Directories: 0
Files: 2
Bytes: 14,058,256,100
Time: 1 hour, 8 minutes, and 36 seconds

As you can see, at a particular time, the backup tells me that the MEDIA
FAILED TO MOUNT.
I have downloaded another backup programme and ran this ( without backing up
the exchange) and it has completed successfully. I am using a dat 72 tape
drive.
and backing out 8.24 GB C:\ 38.39 GB D:
Exchange store = Priv1 = 7.8 GB.
Can you explain why this is happening? the software i have downloaded at the
minute is backup assist ( running on an eval copy).

[Ryan]

Hi,

I am having this same problem on a few servers. 3 have Travan 40 drives and
1 is using the Dat72 drive you are having trouble with. I'm just using
NTBackup through the management console. Have you found any solutions yet?

Thanks,

Ryan

[jeri]

Please make sure that SBS Backup User Account is not disabled and is not a
member of Mobile User group, should resolve your problem. thanks jeri