Crash and Burn

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Janneane

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Mar 17, 2008, 12:19:32 PM3/17/08
to Merlin2Users
Has anyone had troubles with Merlin constantly crashing on Leopard?
I'm guaranteed to have to Force Quit due to the "application not
responding" and the spinning wheel of death, at least 5 times a day,
and often more - typically during meetings that depend on viewing
Merlin.

Any suggestions, empathy?

Thanks,
Janneane

Frank Blome

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Mar 17, 2008, 12:24:05 PM3/17/08
to Merlin2Users
Hi Janneane,

best is yo do contact the support and send the support profile (to be
generated in the Merlin help menu) with that mail. Our support team
will help you quickly.

Cheers,
Frank

anmar

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Mar 18, 2008, 12:03:11 PM3/18/08
to Merlin2Users
Hello Janneane:

Hmm... this is very odd. We don't have any reports of such an issue.
Please do send support the profile as Frank asked and I will make sure
we get back to you ASAP.

Cheers!

anmar

Janneane

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Mar 19, 2008, 9:16:40 AM3/19/08
to Merlin2Users
Thanks for your help! I installed an update - and so far so good, but
I'm certainly sending support the profile the next time it happens. I
appreciate Merlin's great effort in this group - it's nice to know you
all are listening.

Thanks,
Janneane
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