My name is Ben, I'm the support manager at MakerBot. I'm jumping in to let
> Hi Everyone,
> you all know that we hear you: it seems that a number of people haveWe've been working diligently to get orders out on time, and so far we're
> reported not receiving shipping confirmation for their orders before they
> arrived. We're very sorry about that. We've looked into this issue and
> we've made improvements to our order confirmation system, and we'll be
> reaching out to all of our customers whose orders have recently been
> shipped to make sure those shipping confirmations get through successfully.
> I also want to assure you all that we're currently shipping on time, and
> we don't expect that to change - Sandy was a serious setback for MakerBot
> and our community as well as the tri-state area in general.
> very happy to say there haven't been any delays to our original projectedBen McCallum
> lead time. That said, if it seems that there's any chance that we'll fall
> behind our projected lead times, we'll be sure to let anyone affected know
> as soon as possible, and we'll keep you all posted on our shipping status.
> We're all grateful for your understanding while we get back on our feet in
> the aftermath of Sandy. We can't wait to get these bots out to you to see
> what amazing things you'll make with them. If you have any questions about
> your order status, please always feel free to email us at
> supp...@makerbot.com - we'll be happy to provide you with an update, at
> MakerBot customer satisfaction is our number one priority!
On Sunday, November 11, 2012 9:02:44 PM UTC-5, Sean J wrote:--
> I've seen a few posts on other threads asking those who have received
> I propose using this thread to track that information so that those of us
> I'll start...
> Replicator 2 Order Date: October 3, 2012
> Shipping Notification Received: (not yet)
> Printer Arrived: (not yet)
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