>Thx. I will try 26. We are an all Mac school and I'm a mac only use at
>home too:) I didn't know there was a Canadian Makerbot distributor.
>Could have saved me some duty and shipping!!!
I've just become a first time customer of Greg's and have placed 2
orders with him. He provides extremely good service. Ordered a
Makerbot and supplies after shipping deadline on Friday, received on
Tuesday (shipping was a very good price) and also ordered some extra
plastic the other day and received it the next day. Additionally he
provided wonderful support with the few issues I had. Factor in that
it's a better deal and faster than getting it shipped internationally
and it's a no brainer.
Regarding the mac, here's how I did it. Didn't install the FTDI USB
drivers (they're not needed is my understanding as there's no FTDI
boards involved, they are regular USB connectors.
I'm using Lion and the newly released ReplicatorG 0027.
All firmware installs I did from Replicator G itself and installed
"Unsupported Beta" (you'll need to do that if you're using the MK7).
Regarding the "Reset" button, that's only needed when updating the
motherboard. (Extruder doesn't need it). The reason it's needed is
because the "Reset" trace has been cut on the board. How I got it to
work was to not hit the buttons at the same time. Click the "Update'
button first then immediately press the "Reset" button afterwards.
Time between click and press I'd estimate as about 0.25 seconds. Then
wait, the update takes about 1-2 mins and it will say update complete.
Make sure power is off to your TOM when doing the motherboard firmware
update. If your extruder controller is installed, then update via
the extruder USB and make sure TOM power is ON (or it won't work),
I've routed an extra USB cable out from the Extruder Controller so I
can update without opening the electronics. Otherwise you can have
TOM power off if you make sure "Everything" is disconnected from the
controller.
If it's still not working, try a different USB cable, it maybe faulty.
Ultimately if that doesn't work,there's not too much to go wrong, it's
likely software if it's not the cable. It's unlikely you've got 2 bad
boards.
Start off updating the Extruder Controller, there's no timing
involved.
I'm pretty new to TOM, but have a lot of experience with Arduinos and
Mac Software / Development. If the above suggestions don't solve your
issue, use "Reply To Author", send me your phone number and I'll call
you and we'll see if we can figure this out. You have to get this
thing running, cos they're really cool :-)