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From: Mailplane Support <supp...@mailplaneapp.com>
Date: Mon, 15 Oct 2012 19:01:22 -0700
Message-ID: <CAEgrLHujLDe8BtmLpk_wJeW7Ru+V4pJkF7AQCk8tKDp-kAWi8w@mail.gmail.com>
Subject: Re: [mailplaneapp] Re: keep getting signed out of gmail
To: mailplaneapp@googlegroups.com
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Hi Ladies;

I'm sorry for the slow fix time.  I will poke the 'fix-its' and try to get
a solution.  It's really strange that this only seems to be happening on
Snow Leopard!

Thanks a ton for your patience.

*Jessica*
Customer Support Ninja
http://mailplaneapp.com/


On Mon, Oct 15, 2012 at 8:04 AM, megan <megan.ruc...@gmail.com> wrote:

> I've also been dealing with this same issue trying to acces multiple
> accounts (unsuccessfully) through MailPlane since Sept. 28th. Have been in
> contact with support and they have been very kind to try to help, but
> nothing has fixed it yet. Same error message.
>
> Yet when I open a browser, I can sign in to the account just fine. Hoping
> I can access both my gmail accounts (work and personal) through MailPlane
> again soon. megan
>
>
> On Monday, October 8, 2012 11:18:16 AM UTC-5, Hapgood wrote:
>>
>> I use mailplane at home and at work.  I have had problems on both
>> computers.  The problem has affected all the accounts I use.  I've been
>> using both a work/ google business account and a personal gmail account.  I
>> am repeated signed out of my various accounts. The error states:  "You have
>> been signed out of this account.  This may have happened automatically
>> because another user signed in from the same browser.  To continue using
>> this account, you will need to sign in again.  This is done to protect your
>> account and to ensure the privacy of your information."  I am not having
>> any problems accessing the account through a web browser or my phone.  I've
>> checked my recent sessions in gmail, and there are no suspicious ISP's,
>> just home, work and the iphone.  I've tried logging out all the current
>> active sessions and that didn't work.  I've also tried changing my
>> password.  Any suggestions?  There are times when everything works
>> perfectly and then I won't be able to access the accounts at all.  I've had
>> the problem since last Thursday first at work and then later on at home.
>>
>> -Tara
>>
>  --
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Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<span></span>Hi Ladies;<div><br></div><div>I&#39;m sorry for the slow fix t=
ime. =A0I will poke the &#39;fix-its&#39; and try to get a solution. =A0It&=
#39;s really strange that this only seems to be happening on Snow Leopard!<=
/div>

<div><br></div><div>Thanks a ton for your patience.</div><div><br><div name=
=3D"mailplane_signature"><div><div><table><tbody><tr><td>

<strong>Jessica</strong>

 <br>
Customer Support Ninja
<br>
<a href=3D"http://mailplaneapp.com">http://mailplaneapp.com/</a>=20

</td></tr></tbody></table></div></div></div><br><br><div class=3D"gmail_quo=
te">On Mon, Oct 15, 2012 at 8:04 AM, megan <span dir=3D"ltr">&lt;<a href=3D=
"mailto:megan.ruc...@gmail.com" target=3D"_blank">megan.ruc...@gmail.com</a=
>&gt;</span> wrote:<br>

<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">I&#39;ve also been dealing with this same is=
sue trying to acces multiple accounts (unsuccessfully) through MailPlane si=
nce Sept. 28th. Have been in contact with support and they have been very k=
ind to try to help, but nothing has fixed it yet. Same error message.=A0<di=
v>

<br></div><div>Yet when I open a browser, I can sign in to the account just=
 fine. Hoping I can access both my gmail accounts (work and personal) throu=
gh MailPlane again soon. megan<div class=3D"im"><br><br>On Monday, October =
8, 2012 11:18:16 AM UTC-5, Hapgood wrote:<blockquote class=3D"gmail_quote" =
style=3D"margin:0;margin-left:0.8ex;border-left:1px #ccc solid;padding-left=
:1ex">

I use mailplane at home and at work. =A0I have had problems on both compute=
rs. =A0The problem has affected all the accounts I use. =A0I&#39;ve been us=
ing both a work/ google business account and a personal gmail account. =A0I=
 am repeated signed out of my various accounts. The error states: =A0&quot;=
You have been signed out of this account. =A0This may have happened automat=
ically because another user signed in from the same browser. =A0To continue=
 using this account, you will need to sign in again. =A0This is done to pro=
tect your account and to ensure the privacy of your information.&quot; =A0I=
 am not having any problems accessing the account through a web browser or =
my phone. =A0I&#39;ve checked my recent sessions in gmail, and there are no=
 suspicious ISP&#39;s, just home, work and the iphone. =A0I&#39;ve tried lo=
gging out all the current active sessions and that didn&#39;t work. =A0I=
9;ve also tried changing my password. =A0Any suggestions? =A0There are time=
s when everything works perfectly and then I won&#39;t be able to access th=
e accounts at all. =A0I&#39;ve had the problem since last Thursday first at=
 work and then later on at home.=A0<div>

<br></div><div>-Tara</div></blockquote></div></div><div class=3D"im">

<p></p>

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To view this discussion on the web visit <a href=3D"https://groups.google.c=
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le.com/d/msg/mailplaneapp/-/Pxb31YOThYkJ</a>.<div class=3D"HOEnZb"><div cla=
ss=3D"h5">

<br>=20
To post to this group, send email to <a href=3D"mailto:mailplaneapp@googleg=
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</div></div></blockquote></div><br></div>

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