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Unable to compose new message using toolbar, menu or shortcuts
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vatark  
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 More options Sep 25 2012, 4:12 am
From: vatark <vat...@gmail.com>
Date: Tue, 25 Sep 2012 01:12:24 -0700 (PDT)
Local: Tues, Sep 25 2012 4:12 am
Subject: Unable to compose new message using toolbar, menu or shortcuts

I've noticed this over the past few days and its taken a little time to
realise that only one account out of five that I manage is affected. I can
compose a new message using the compose button. The toolbar new message,
the file>new, and ⌘N all fail to initiate the new message window.

Hope this is fixed in the next update. I'm using v2.5.8 (#1690)


 
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Mailplane Support  
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 More options Sep 25 2012, 7:39 pm
From: Mailplane Support <supp...@mailplaneapp.com>
Date: Tue, 25 Sep 2012 16:39:22 -0700
Local: Tues, Sep 25 2012 7:39 pm
Subject: Re: [mailplaneapp] Unable to compose new message using toolbar, menu or shortcuts

Hi Robert;

Definitely will be fixed soon!  Google changed some things and the team has
to make it all compatible again!  Hopefully you'll see full restoration of
your features very soon!

Thanks for the report and for your patience!
Really sorry for the inconvenience.

*Jessica*
Customer Support Ninja
http://mailplaneapp.com/


 
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Jon Jackson  
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 More options Sep 26 2012, 2:45 am
From: Jon Jackson <jonj...@gmail.com>
Date: Tue, 25 Sep 2012 23:45:55 -0700 (PDT)
Local: Wed, Sep 26 2012 2:45 am
Subject: Re: Unable to compose new message using toolbar, menu or shortcuts

Just to add this is happening to me, too.  The Compose button is okay,
though.
Jon


 
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Jon Jackson  
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 More options Sep 26 2012, 2:48 am
From: Jon Jackson <jonj...@gmail.com>
Date: Tue, 25 Sep 2012 23:48:07 -0700 (PDT)
Local: Wed, Sep 26 2012 2:48 am
Subject: Re: Unable to compose new message using toolbar, menu or shortcuts

Me too!


 
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Andy Lietz  
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 More options Sep 26 2012, 4:24 am
From: Andy Lietz <ali...@ortmannteam.de>
Date: Wed, 26 Sep 2012 01:24:45 -0700 (PDT)
Local: Wed, Sep 26 2012 4:24 am
Subject: Re: Unable to compose new message using toolbar, menu or shortcuts

Same problem here, currently two of 15 users. Do you also have the problem
that you can't drag and drop attachments into emails with those users?

Hope it gets fixed soon, I have the nagging feeling that Google will roll
out that update to more of my users, and then things will get ugly: we rely
heavily on AppleScript here to compose messages, and that has stopped
working, too. All the best to Reuben & his team -- go for it, guys!


 
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Mailplane Support  
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 More options Sep 26 2012, 6:34 pm
From: Mailplane Support <supp...@mailplaneapp.com>
Date: Wed, 26 Sep 2012 15:33:50 -0700
Local: Wed, Sep 26 2012 6:33 pm
Subject: Re: [mailplaneapp] Re: Unable to compose new message using toolbar, menu or shortcuts

How is it now?  We released an update for both Mailplane 2 and 3 today that
should get us working with Google's new changes.  MP3 users should be
prompted to update, but Mailplane 2 users, please do a restart, as this is
'invisible'.

Please let me know if you have any other issues after the restart.  Never
hesitate to write to me personally at supp...@mailplaneapp.com.

Thanks a ton for your patience.

*Jessica*
Customer Support Ninja
http://mailplaneapp.com/


 
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Jon Jackson  
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 More options Sep 27 2012, 1:33 am
From: Jon Jackson <jonj...@gmail.com>
Date: Thu, 27 Sep 2012 06:33:01 +0100
Local: Thurs, Sep 27 2012 1:33 am
Subject: Re: [mailplaneapp] Re: Unable to compose new message using toolbar, menu or shortcuts

Thanks Jessica, but I see no change yet… I get an up-to-date message when I
Check for update. I'm on 2.5.8 (#1690)

er, there's a Mailplane 3?

On Wed, Sep 26, 2012 at 11:33 PM, Mailplane Support <

--
07876427331

 
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Elias Hedberg  
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 More options Oct 1 2012, 4:46 am
From: Elias Hedberg <eliashedb...@gmail.com>
Date: Mon, 1 Oct 2012 01:46:07 -0700 (PDT)
Local: Mon, Oct 1 2012 4:46 am
Subject: Re: [mailplaneapp] Re: Unable to compose new message using toolbar, menu or shortcuts

> er, there's a Mailplane 3?

Hi Jon,

Yes, there is a Mailplane 3, it’s still in beta though and requires Mac OS
X 10.7 or 10.8 (Lion and Mountain lion):
http://beta.mailplaneapp.com/kb/getting-started/welcome-to-mailplane-3.


 
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Jon Jackson  
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 More options Sep 27 2012, 2:37 am
From: Jon Jackson <jonj...@gmail.com>
Date: Thu, 27 Sep 2012 07:37:09 +0100
Local: Thurs, Sep 27 2012 2:37 am
Subject: Re: [mailplaneapp] Re: Unable to compose new message using toolbar, menu or shortcuts

oops… Take that back, it's working fine now.  Thanks.

On Wed, Sep 26, 2012 at 11:33 PM, Mailplane Support <

--
07876427331

 
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