not working

[V.Uma maheswara reddy]

I installed the trial version of Fireworks downloaded from
macromedia.com . But when i try to open it thru the program files it
gives "Illegal Operation". Can any one help me out in solving this
problem.

Regds,
Uma Reddy

[Mark Haynes]

Uma:

Sorry you're having a bad go of it. Do you have any kind of Virus
detection software running on that system? It is advised that you check
for the CIH virus before installing and then disable your Virus
detection software before installing. Go to:

http://www.macromedia.com/support/general/ts/documents/trial_crash.htm

for more information on this issue. Also, if you have problems with any
software you have downloaded and are trying out, feel free to contact
Release Software, as they write the wrapper that the sofware runs in and
support the trial versions. See:

http://www.macromedia.com/support/general/ts/documents/online_purchase.htm

for more information.

Lastly, it is not uncommon to have various kinds of conflicts, from
profile corruption on NT machines to old DLLs installed by other
software that is not compatible with your OS and is not used by any
other software than Fireworks... which makes us look bad. When you get
the "Illegal Operation" click on the "details" button and get the
specific cause of the error. Please include that in your post to the
newsgroup so we can help you better.

enthusiastically,
mark haynes
macromedia tech support