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FW CS4 - BIG problems with text-engine!

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henriko75

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Oct 28, 2008, 7:54:26 PM10/28/08
to
Hi there!

Just bought FW CS4 (Mac) and everything seems fine but... I'm having many odd
problems with the new text-engine. It happens when I open CS4-saved documents
or just by flipping through the pages in a document. The text moves position -
it looks like the text-frame itself is placed away from the original area! This
bothers me BIGTIME!! And when it occurs I can't see the real edge around the
"moved" text! This takes much of my precious time to fix...

Is this a common problem on the Mac version?

TIA!

/Henriko

Sarthak Singhal

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Oct 29, 2008, 7:30:07 AM10/29/08
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Hi Henriko,
Can you post any sample png file with the behavior mentioned? I am assuming that the files were created in the Fireworks CS4 build and not the Fireworks CS4 Beta build.

..Sarthak

henriko75

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Oct 29, 2008, 8:43:25 AM10/29/08
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Hi Sarthak!

Yes, it's the Fireworks CS4 build 10.0.0.495 I'm working on.
Here's a ZIP including the sample PNG + a screenshot if the problem doesn't
occur with you.

http://mt12.quickshareit.com/share/fireworks_textissue3c5ed.zip

I really really hope to find a solution to this because I got used to CS3 alot
and would hate to go back to Photoshop again.

Thanks!


designme.sk

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Oct 29, 2008, 7:29:19 PM10/29/08
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I have exactly the same problem with Fireworks CS4. Happens when I move text
using keyboard arrows or shift+arrows. Text box jumps like 10px away from
actual text position. I am on WinXP SP3. Using same build as Henriko.

Sarthak Singhal

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Oct 30, 2008, 3:34:08 AM10/30/08
to
Hi Henriko,

When I double clicked inside the text object, which was giving problems, things seem to work fine. Although the text was moved and had to be re-aligned.

..Sarthak

designme.sk

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Oct 31, 2008, 2:50:55 AM10/31/08
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Well that IS THE PROBLEM. We have to realign the text again and again when the
text box jumps like crazy. Doesnt happen all the time, but too often. Fireworks
CS3 was much more stable.

I would appreciate, if you gave us a normal response, no "seems to work fine
stuff".

Also Adobe support is really slow. I opened a case 2 weeks ago, and still got
no response. How is that even possible?

ArunKaza

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Nov 3, 2008, 3:18:22 AM11/3/08
to
Hi henriko,

By any chance does the sample png file posted by you contains any text
elements which were either created in some earlier builds of Fireworks CS4? Did
you copy-paste any text elements from another file which might have been
created using an intermediary build or so?

If this file has been completely created newly in 495 build, then exactly when
did you start seeing the text bounding box shifting. If you can let us know the
steps after which you are seeing this issue, it would be of great help!

Thanks,
Arun

[q][i]Originally posted by: [b][b]henriko75[/b][/b][/i]

Yes, it's the Fireworks CS4 build 10.0.0.495 I'm working on.

[/q]

mebadger

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Nov 3, 2008, 10:52:52 PM11/3/08
to
Hi,

I'm having similar problems. I imported a file with 51 pages, previously
built in CS3. Fonts were jumping as detailed in posts. I removed 28 pages
thinking that this might solve the problem. To no avail. I am using CS4 build
10.0.0.495 - which I installed on Saturday, Nov. 1.

In most cases, I am trying to edit existing text. when clicking on the text,
the bounding box moves to the lower right and down (mostly down). I am unable
to edit text at that point. Realignment does no good to correct the problem.

-Trent

ArunKaza

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Nov 4, 2008, 12:11:24 AM11/4/08
to
Hi mebadger,

I have send you a private message requesting for the png file.
I understand here that your png file was created entirely in CS3 and none of
the FWCS4 beta or intermediary builds were used. Please correct me if I am
wrong.

Thanks,
Arun

mebadger

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Nov 4, 2008, 10:40:58 AM11/4/08
to
Yes, that is correct. I used CS3 only, and did not use any intermediate CS4 builds or betas.

ArunKaza

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Nov 5, 2008, 4:20:06 AM11/5/08
to
Is the file opening correctly and the text bounding box showing up properly in
FWCS3? If yes, then try re-saving your file once again with a different
filename from CS3 and then open it back in FWCS4. Choose "Update" as the option
while opening the file and then see if you still notice the issue.

--Arun

designme.sk

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Nov 5, 2008, 4:49:19 AM11/5/08
to
This problem appears also in documents created in CS4!!! It is not a problem of importing from CS3. Happens when I move a text box. Mostly using SHIFT+ARROWS.

ArunKaza

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Nov 5, 2008, 5:36:14 AM11/5/08
to
Could you please share the file with us. It will help us a lot in investigating
more.

Thanks,
Arun

[q][i]Originally posted by: [b][b]designme.sk[/b][/b][/i]


This problem appears also in documents created in CS4!!! It is not a problem
of importing from CS3. Happens when I move a text box. Mostly using

SHIFT+ARROWS.[/q]

designme.sk

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Nov 5, 2008, 5:39:39 AM11/5/08
to
Im affraid there is no need to send you a file, because it happens in all of my CS4 PNGs (those imported from CS3 and original CS4)

Paevo Kelley

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Nov 5, 2008, 10:52:42 AM11/5/08
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This is not making me want to purchase CS4...

Jim Babbage .:CMX:. & .:Adobe Community Expert:.

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Nov 5, 2008, 8:11:49 PM11/5/08
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designme.sk wrote:
> Im affraid there is no need to send you a file, because it happens in all of my CS4 PNGs (those imported from CS3 and original CS4)

If the engineers can't reproduce the problem at their end then, yes,
there very much is a need to send them a file to help solve the issue.
I'm not one of the engineers, but I can't repro the issue, and I am
using the retail release, on XP SP3 as well, on a relatively
underpowered laptop.

Does the problem occur immediately? Or after the file has been open for
a while? Do you have one file open or multiple files? Does the problem
occur with specific fonts or any font you use?

It might also be a good idea to supply your hardware specs.

--
Jim Babbage - .:Community MX:. & .:Adobe Community Expert:.
http://www.communityMX.com/
CommunityMX - Free Resources:
http://www.communitymx.com/free.cfm
---
.:Adobe Community Expert for Fireworks:.
Adobe Community Expert
http://tinyurl.com/2a7dyp
---
.:Author:.
Lynda.com - http://movielibrary.lynda.com/authors/author/?aid=188
Peachpit Press -
http://www.peachpit.com/authors/bio.aspx?a=d98ed798-5ef0-45a8-a70d-4b35fa14c9a4
Layers Magazine - http://www.layersmagazine.com/author/jim-babbage

designme.sk

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Nov 6, 2008, 3:21:31 AM11/6/08
to
OK, I uploaded a CS4 PNG i just created with just two text boxes. I have been
moving them around for a while (like 20 secs) using Shift+Arrows and there it
goes. I hope it saved the way you can see it as well.
I used Myriad Pro with antialias and Arial without antialias. Same problem.

Happens on desktop PC and on laptop too.

My HW specs:
C2D E8200, Gigabyte P35 DS3L, 3GB DDR2 800Mhz, Asus EAH4670 512 MB + Accelero
S2, 320GB Seagate + 320GB Samsung F1, XP SP3

Dell Latitude E6400, C2D P8400, 4GB DDR2 800Mhz, Intel X4500MHD, 120GB FFS
7200rpm, 14" 1440x900 LED, Vista Bus. SP1

http://www.designme.sk/junk/fwcs4.png

designme.sk

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Nov 6, 2008, 3:35:45 AM11/6/08
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I tryied to record the issue with CamStudio.
www.designme.sk/junk/cs4.avi

Hope it helps..

ArunKaza

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Nov 6, 2008, 4:32:51 AM11/6/08
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Thanks a lot for the file but the recording just shows a blank brown screen and nothing else!

--Arun

designme.sk

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Nov 6, 2008, 5:16:59 AM11/6/08
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OK, maybe some fancy codec problems..
Anyway try this link:
http://www.designme.sk/junk/cs4/

Mark

ArunKaza

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Nov 6, 2008, 5:27:12 AM11/6/08
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Thanks a ton once again!

adamkorman

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Nov 12, 2008, 1:55:39 PM11/12/08
to
I'm having the same trouble where text boxes jump around as others have
described. I've been using Fireworks for years as one of my main tools, and
until this is resolved, Fireworks is practically unusable. Having random errors
in my work is unacceptable. This problem has cropped up in every file I've
worked on, so it's not just an isolated problem, but something I can count on
going wrong over time in all of my work.

Here's an example file: www.flexid.com/us_map.png After renaming a layer, the
text box for "Philadelphia" jumped. The other text boxes seem to be OK for the
moment. The file and all text were created with Fireworks CS4 (vector objects
were copied from a CS3 file).

This problem was reported during the beta, so it's surprising that this sounds
like it's news to you at Adobe. Constantly repositioning text is not an
acceptable workaround. I need to know a timeline for resolution so that I can
decide whether to downgrade to a previous version or switch to another tool.

Specs: MacBook Pro 2.53 GHz, 4 GB RAM, OS X 10.5.5, Fireworks CS4 10.0.0.495

mebadger

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Nov 12, 2008, 6:11:03 PM11/12/08
to
It isn't getting any better for me either - I've done new files with CS4
exclusively and when resizing symbols for example, the text will jump - the
test is clearly outside the 9-slice box where it should not move. When the
design is tight and alignment is critical, having it jump even a pixel is
unacceptable. I must also constantly readjust text so that it is where it
SHOULD be.

I echo adamkorman's comments - do we know when this is going to get fixed?

Processor 2 x 2.8 GHz Quad-Core Intel Xeon
4GB 800 MHz DDR2
OS X 10.5.5
FireNOTworks 10.0.0.495

Jim Babbage .:CMX:. & .:Adobe Community Expert:.

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Nov 14, 2008, 12:13:22 AM11/14/08
to

I can reproduce the issue on my Win XP Laptop, with the Philadelphia
text. It appears that the text box itself is offset from the text.

r.piras

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Nov 14, 2008, 3:09:00 PM11/14/08
to
same here
I'm using Fireworks since version 4 and made a lot of efforts to enhance
sympathy for fireworks in any Agency I was working before... mostly without any
notable success. As a Creative Director of a new media company, I was hoping
CS4 would be the ne plus ultra and the breakthrough to let fall my designers in
love with that tool. Especially 'cause we developing a bunch of Websites and
User Interfaces for a lot fortune 50 companies in Germany, we ordered two dozen
for all the Designers and Conceptual Designer.
Don't mind me but: Please Alan... this is a show-stopper and is driving me
nuts!

ArunKaza

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Nov 17, 2008, 3:37:16 AM11/17/08
to
Hi,

Did this shift in the text box happen when you were trying to move it on the
canvas using the keyboard arrow keys?

Please note that we are working on this issue and trying to find out all
possible ways in which it is happening. One of the ways is
selecting/de-selecting a text element and moving the text simultanoeusly, using
the keyboard arrow keys.

Thanks,
Arun


[q][i]Originally posted by: [b][b]adamkorman[/b][/b][/i]


Here's an example file: www.flexid.com/us_map.png After renaming a layer, the
text box for "Philadelphia" jumped. The other text boxes seem to be OK for the
moment. The file and all text were created with Fireworks CS4 (vector objects
were copied from a CS3 file).

[/q]

adamkorman

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Nov 17, 2008, 4:19:11 AM11/17/08
to
In this particular case, no. The shift happened when I duplicated the state.
Before duplicating the state, it was positioned correctly, after it wasn't. I
can't seem to duplicate this specific behavior right now, but it's what
happened in that file I uploaded.

keithics

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Nov 17, 2008, 10:48:33 AM11/17/08
to
text engine is really a big issue in Adobe Fireworks CS4, I just hope they have
an update for this one. I got a screenshot for that on my blog:
http://keithics.com/blog/article/adobe-fireworks-cs4-text-engine-problem/113/

also, I don't like the Anti-alias on the text engine, looks pixelated and ugly.

henriko75

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Nov 18, 2008, 5:47:31 AM11/18/08
to
Hi all,

I've managed to reproduce the issue using entirely FW CS4, build 10.0.0.495.
Mac OS X, 10.5.5

It started after moving (Shift+cursorkeys) around a few times.

Download here:
http://mt14.quickshareit.com/share/test_fw4zip42278.zip

/Henriko

ArunKaza

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Nov 18, 2008, 5:53:06 AM11/18/08
to
Hi henriko,

There seem to be no files present in the .zip you have posted. Kindly re-post it again.

--Arun

henriko75

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Nov 18, 2008, 5:56:38 AM11/18/08
to
[q][i]Originally posted by: [b][b]ArunKaza[/b][/b][/i]
Hi henriko,

There seem to be no files present in the .zip you have posted. Kindly re-post
it again.

--Arun[/q]

Oops! Try this:
http://yesyes.dk/test_fw4.png

/H


elli...@googlemail.com

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Nov 19, 2008, 9:45:45 AM11/19/08
to
Hi

Same problem here I'm afraid to say. I am currently evaluating CS4 for
our studio. I installed the 30 day trial for FW4 on OS X 10.4.11. I
created a new rough page design yesterday from an imported photshop
file. I even sent a jpeg to the client and all was ok:

Original jpeg export from yesterday:

http://www.soda-art.co.uk/assets/images/samples/test.jpg

When I opened the file this afternoon the text has not only shifted
off the bottom of the screen but I cannot even select it. If you draw
a marquee around the object the (now empty) text boxes highlight. When
you try to select them individually to edit them they do not appear to
exist. So effectively the file is rendered uneditable. I have deleted
the other pages in the layout - no effect, saved as a new copy, no
effect.

What I have noticed is that if you select the actual layer in the
layer palette and click in the now highlighted text area on the page
the text flies back into the text area box - you can now edit it
again. But the same text stays repeated at the bottom of the design
totally outside any text area whatsoever. It is totally nuts!

Original png file today:

http://www.soda-art.co.uk/assets/images/samples/test.png

bicycleshorts

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Nov 19, 2008, 11:51:57 PM11/19/08
to
Same problem here, guys.

Just making sure this thread doesn't die.

warmpepsi

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Nov 27, 2008, 6:43:34 AM11/27/08
to
Same problem here also. It's waste of time to have to fix this text aligning issue not to mention really annoying.

keithics

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Nov 30, 2008, 12:33:56 AM11/30/08
to
no updates from Adobe..

r.piras

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Nov 30, 2008, 2:54:15 PM11/30/08
to
[b]Ok. Gimme a break![/b]

I?m a creative director from a well known German 120+ media agency. We already
received 30 copies of the Web Premium Suite. First I had trouble uninstalling
the ?old? CS3 Apps and CS4 demos. Now I can even write an interesting essay how
?sweat? it is to get XP SP3 running on a System that?s again every type of
modification. Then I had a two day fun time installing the CS4 Suite (Error
licensing for this product stuff). The ?Share Screen? feature doesn?t accept
?P? in the Password field in Fireworks, acrobat.com doesn?t work in the IE7 and
nether with Opera, the Online Help refers to a non existing Page on Adobe.com.
But; most of all - I have a lot of trouble with the new text-engine in
Fireworks! A lot!

I?ve persuaded for a couple of years my designers in different companies to
give Fireworks a try. All the time fighting the senseless ?but I wanna stick to
Photoshop battle? and was getting a perpetual motion machine praying about the
benefits of Fireworks for web design and wire framing.

Finally I convinced the whole company to switch to a comfortable Fireworks
workflow. I did a lot of efforts to implement Fireworks as a really strategic
Toolset in our company.

And now what? I can handle all the minor bugs in that brand new version.
Doubtless I will still be a kind of evangelist for Fireworks but that text
engine thing is so annoying! We have a lot of Fortune 50 companies beside our
customers. You wouldn?t believe all the web sites, Extranet and Intranets we
did for those companies using Fireworks.

I appreciate the concept to adapt the text-engine from Photoshop although I
miss the ?System AntiAlias? setting? surely it was something like to die
childless.
Please Adobe? please make sure to fix a.s.a.p. that described bug in this
topic. It?s a major pain in the [i]something[/i]!

keithics

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Nov 30, 2008, 3:01:09 PM11/30/08
to
I hope that will ring them a bell..
nice post.

Jim Babbage .:CMX:. & .:Adobe Community Expert:.

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Nov 30, 2008, 4:31:29 PM11/30/08
to

Please make sure you send this to the bugform/wishlist at Adobe This is
a user to user forum so Adobe is not here in any strength.

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

I strongly encourage anyone having this or other major issue to report
it via the form. That is the only official way they have of tracking the
issue and proving its impact on the customer.

henriko75

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Nov 30, 2008, 4:59:19 PM11/30/08
to
Hi Jim,

I've been corresponding with the Adobe Technical Support for half a month now
since I discovered the issue. Right now they're looking at a screen capture
showing how I trick FW CS4 to do that monkey move! I hope they're having hard
time fixing it...

Cheers,

/Henriko

Jim Babbage .:CMX:. & .:Adobe Community Expert:.

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Nov 30, 2008, 8:03:09 PM11/30/08
to
Here's hoping they can sort it out. But thank you for letting everyone
know the issue is not being ignored.

ArunKaza

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Dec 1, 2008, 12:20:30 AM12/1/08
to
Hi All,

Please note that we are evaluating all possible scenarios where in this issue
is encountered and are actively working on them. Let us know of more scenarios
where you have encountered it other than the below confirmed cases.

1. Scenario: Selecting/de-selecting the text object and trying to move it on
the canvas using keyboard arrow keys.

Problem description: The text within a textbox in Fireworks CS4 on a Mac will
move within the textbox and even move out of the textbox if you select and
deselect the textbox multiple times while moving the textbox with the keyboard
arrow keys each time.

2. Scenario: Trying to align text elements using mouse either against other
objects present on the canvas or a guide, using the cues from smart guides.

Problem description: When ever we have grids enabled and we try to align a
text element against other objects on the canvas using the cue from smart
guides, sometimes the text bounding box shifts away from the text image on
releasing the mouse.
It seems this shift in the bounding box is happening when the bounding box
tends to snap to the nearest grid pixel and we release the mouse at half pixel
less.


We would want such files which were proper when saved from FW, but started
showing problems after re-opening them. Send us those files without editing
them so that on re-opening them here, issues can be seen and reproduced . Files
which have bounding boxes and text shifted will not be of use to verify our
fixes here.


--Arun


[q][i]Originally posted by: [b][b]r.piras[/b][/b][/i]


Please Adobe? please make sure to fix a.s.a.p. that described bug in this

topic. It?s a major pain in the [I]something[/I]![/q]


bicycleshorts

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Dec 2, 2008, 8:30:16 PM12/2/08
to
[q][i]Originally posted by: [b][b]ArunKaza[/b][/b][/i]The text within a textbox
in Fireworks CS4 on a Mac will move within the textbox and even move out of the
textbox if you select and deselect the textbox multiple times while moving the
textbox with the keyboard arrow keys each time.
[/q]

Not just Mac, it happens on my Windows Vista machine as well.

heathrowe

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Dec 2, 2008, 9:59:10 PM12/2/08
to
[q][i]Originally posted by: [b][b]bicycleshorts[/b][/b][/i]

Not just Mac, it happens on my Windows Vista machine as well.
[/q]

What is your build number from the Help > About menu?
I have it on Vista and have not seen this issue, nor on my XP machine.

h

adamkorman

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Dec 4, 2008, 6:27:24 PM12/4/08
to
I have a new variation on the problem that makes me very sad. I sub-selected a
text box that was grouped with other text (and some vector objects), moved the
text with shift+arrow, and the other text in the group shifted.

bicycleshorts

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Dec 5, 2008, 5:56:50 AM12/5/08
to
[q][i]Originally posted by: [b][b]heathrowe[/b][/b][/i]
[Q][I]Originally posted by: [B][B]bicycleshorts[/B][/B][/I]

Not just Mac, it happens on my Windows Vista machine as well.
[/Q]

What is your build number from the Help > About menu?
I have it on Vista and have not seen this issue, nor on my XP machine.

h[/q]
10.0.0.495

It's becoming more and more of an issue. This coupled with the really poor
backwards compatibility (I expect to be able to open a CS3 file and not have
all the text randomly resized/moved about when i "update" it) are really making
me question if the update is worth it.


dlaitila

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Dec 5, 2008, 4:54:58 PM12/5/08
to
I am using a Mac with Tiger. I have Fireworks CS4 with build 10.0.0.495. I am
fine working with the software and building layers and it is fine the first
time I save the file. But as soon as I go to save it again or click on any text
layers, the software stops responding. I have to do a force quit and then
reopen it.

This is really frustrating and time consuming. Does anyone have a solution?

ArunKaza

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Dec 8, 2008, 12:28:26 AM12/8/08
to
Hi,

Can you post the png file here, with which you are seeing this issue? We can
have a look and see if it is reproducible at our end also.

Thanks.

[q][i]Originally posted by: [b][b]dlaitila[/b][/b][/i]


I am using a Mac with Tiger. I have Fireworks CS4 with build 10.0.0.495. I am
fine working with the software and building layers and it is fine the first
time I save the file. But as soon as I go to save it again or click on any text
layers, the software stops responding. I have to do a force quit and then
reopen it.

[/q]

dlaitila

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Dec 8, 2008, 9:43:01 AM12/8/08
to
Here is the png file you requested. It is actually a file that I modified after
downloading it from LayersTV. All I changed was the text in the navbar and
added one picture. I only have this problem on my Mac Power PC. It does not
happen on my MacBook. If I try to align text or move text... it stalls and I
have to force quit. Also if I save the file after working with text at all, it
does save it but then hangs up again.

http://keweenawgraphics.com/FW4SAMPLE.png

ArunKaza

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Dec 9, 2008, 2:49:40 AM12/9/08
to
Thank you for posting the file. I tried doing the same on 2 of my Mac tiger
machines but could not see any issues. Even on saving the file, the application
was responsive and did not hang.

--Arun

[q][i]Originally posted by: [b][b]dlaitila[/b][/b][/i]

Here is the png file you requested. It is actually a file that I modified
after downloading it from LayersTV.

http://keweenawgraphics.com/FW4SAMPLE.png[/q]

shutterthug

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Dec 10, 2008, 10:51:59 PM12/10/08
to
I have the same issues as you guys?not sure if this helps, but I found that if
you turn off modify antialiasing on the shifted box, it moves back where it
belongs. Major PITA. Hope they fix it soon. I've fallen in love with FW, but
this is something that could drive me away.

CristianRodriguezGil

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Dec 13, 2008, 10:11:04 AM12/13/08
to
I am having this issue too. It keeps the text fine on the normal state on a
rollover button, but it will shift on the others by saving and reopening the
file. In certain circumstances I am not even allowed to save the file
encountering an internal error message. Worse, if you click on save while
quitting, it has deleted my file form my HD.

I would not expect this lack of quality from an Adobe product. I hold Adobe to
a higher standard. Please fix Fireworks!

ArunKaza

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Dec 16, 2008, 5:13:26 AM12/16/08
to
Hi All,

While we are working on the fixes, as a temporary workaround solution we have
a command script which will correct all such text shifting in a document.
[b]Important Note:[/b]
1. Running this script once on a document will correct all the text bounding
boxes which were shifted, at one go. Please note that this correction is for
that session only. You can again come across text shifting issue while working.
Recommended usage would be to run this script once on a document when it is
opened and where major work related to text is done.
2. Any CS3 text element if present inside a Group will get re-rendered on
running this script.
After installing this extension, you can access this script from Commands
menu-->Re-sync Text

http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail&loc=en_us&
extid=1706527

This extension can be used to re-sync the text elements and their bounding
boxes after opening the .png file before starting to work on it. However, while
working further, the issue might recur. Please use this and let us know if it
is helping you a bit.

Thanks,
Arun


no nicknames left

unread,
Dec 21, 2008, 10:03:08 PM12/21/08
to
Mee too

This is a major issue. fixing and refixing and rerefixing moved text. I
upgraded from mx2004..and will happily go back taht far if this issue is not
resolved.

also
I AM MISSING THE 'SYSTEM ALIASING' option..very helpfull for web design.

One COOL NEW FEATURE of font engine is the text styles..but major fault with
this is you cant have more then one text style in a single text block...hence
moving font use foward in CS4 is hamstrung yet again!!!!!


no nicknames left

unread,
Dec 21, 2008, 11:00:46 PM12/21/08
to
I down loaded and used this extension

Would advise against it..it stuffed the text in so many places on my
file...well it may have actually fixed text i didnt know whas out...but going
through a large file and fixing all the text is tedious...

DO not run on a finished job

sleetherz

unread,
Dec 23, 2008, 11:19:07 PM12/23/08
to
Maybe you can show me the screenshot?
I dont have any problems. :)

http://vcc-gratis.blogspot.com

macolinhas

unread,
Dec 31, 2008, 1:06:51 AM12/31/08
to
please WE need the update for this problem. I spend so many time adjusting the text =\.

Or I will downgrade to CS3

garthk

unread,
Dec 31, 2008, 2:16:42 PM12/31/08
to
Hi All!

I am experiencing the same issue posted by designme.sk detailed here:
http://www.designme.sk/junk/cs4/

It seems to happen when I use the Align Tool, or move using the arrow keys in
1px or 10px increments, weather or not it is a new file, or an updated one from
a previous version.

Is Adobe offering any sort of downgrade to CS3? I jumped from CS2 and am now
running Vista (32), so I am kind of stuck :(

kochmilch

unread,
Jan 7, 2009, 10:44:18 AM1/7/09
to
any serious solutions yet?

dlaitila

unread,
Jan 7, 2009, 12:07:39 PM1/7/09
to
I found that if I save the file I'm working on as a Photoshop document psd
extension, I can at least work with Fireworks CS4 and not have it freeze or
lock up on me. Everytime I save it as a png file, I get the spinning beach
ball. If it is a png file, it takes forever to allow me to type on the next
layer in the property inspector. For example if I am putting in the link and
ALT text. It must be at least 12 seconds before I can do the next one.

Give saving it as a psd file a try.

Wonderful Union

unread,
Jan 8, 2009, 2:22:46 PM1/8/09
to
Hi all. I just made the leap into CS4 as well and am having all of the same
issues as you. I'm such a Fireworks evangelist this is going to make me look
bad to the people I've been trying to switch from Photoshop!!

Anyways, this is HUGE like everyone else is saying and needs to be addressed.
The search on this Forum is broken but I'm happy I found this post because I've
been at my wits ends for 2 days trying to figure out why the bounding box
shifts everytime I group and ungroup. I'm submitting my Bug Report now.

Hopefully a solution will be on the way soon in an update.

I can't believe this big of an issue slipped past the testers as this is
supposed to be something used for rapid prototyping. I would assume text is a
large part of that process.

Thanks.
Demetre

FraPhilippo

unread,
Jan 8, 2009, 3:53:42 PM1/8/09
to
Ditto to the previous user, Fireworks is an amazing tool, but this text editing
issue is significant, to say the least. I find myself really frustrated with
the product too often, so much so that I've been taking back my suggestions to
friends that it's a great piece of software. It's almost a deal breaker.

jpvisual

unread,
Jan 15, 2009, 3:10:38 PM1/15/09
to
On Nov 17 2008, 12:37 am, "ArunKaza" <webforumsu...@macromedia.com>
wrote:
> Hi,
>
>  Did this shift in the text box happen when you were trying to move it on the
> canvas using the keyboard arrow keys?
Yes, there are MAJOR PROBLEMS with the text engine for Adobe Fireworks
CS4. The blue outline that should be around the text when you click on
it, does not always show up or it shows up off-set from the text
itself. This pretty much makes Adobe Fireworks CS 4 USELESS!

Also another bug to note is the layers do not function properly. When
you click on a layer in the layer window, the layer window scrolls/
jumps top the top. When this happens you will loose your place in the
layers window. This is so bad!

i hope Adobe fixes these major issues soon.
>
>  Please note that we are working on this issue and trying to find out all
> possible ways in which it is happening. One of the ways is
> selecting/de-selecting a text element and moving the text simultanoeusly, using
> the keyboard arrow keys.
>
>  Thanks,
>  Arun
>
>  [q][i]Originally posted by: [b][b]adamkorman[/b][/b][/i]
>  Here's an example file:www.flexid.com/us_map.png After renaming a layer, the
> text box for "Philadelphia" jumped. The other text boxes seem to be OK for the
> moment. The file and all text were created with Fireworks CS4 (vector objects
> were copied from a CS3 file).
>  [/q]

j.vincken

unread,
Jan 24, 2009, 8:07:31 AM1/24/09
to
Same problem here.
Are you actually saying that no one had this problem during beta testing?

j.vincken

unread,
Jan 29, 2009, 6:21:03 AM1/29/09
to
This is absurd. No serious response from Adobe. Is Adobe the Microsoft now that there is no competition left?

FrogOnTop

unread,
Feb 2, 2009, 2:30:02 PM2/2/09
to
Is it possible to take some of the thousands of dollars I spent on the Master
Collection, as well as so many users here and hire a programmer or two to
correct this horrible issue. This is one of those bugs that make Fireworks an
unusable product.

I would appreciate an update on how close (or more likely how far) Adobe is to
fixing this bug? Months after inital release and still no sign of it.

alex4adobe

unread,
Feb 2, 2009, 2:51:28 PM2/2/09
to
My Firework CS4 trial has long since expired waiting for this bug to be fixed.
I've had to go back to using CS3 and I won't even think of upgrading until the
font-engine is working properly. In fact, the Photoshop-quality font engine is
the only feature I really want in the new version. Converting files from
Fireworks CS3 to Photoshop is a huge pain.

Will there ever be an official update for this? It seems like this bug won't
be fixed till CS5 is released. Just like none of the Fireworks CS3 bugs were
ever fixed with an incremental update.

alex4adobe

unread,
Feb 2, 2009, 2:51:07 PM2/2/09
to

Nathan (Nine Four)

unread,
Feb 2, 2009, 7:22:17 PM2/2/09
to
[q][i]Originally posted by: [b][b]adamkorman[/b][/b][/i]
I've been using Fireworks for years as one of my main tools, and until this is
resolved, Fireworks is practically unusable. Having random errors in my work is
unacceptable.[/q]

Ditto what has been said by many people here already. Fireworks CS4 is totally
unusable until this issue is resolved. I think Adobe owe it to their customers
to inform then as to when they can expect a resolution to this matter.

keithics

unread,
Feb 2, 2009, 10:42:02 PM2/2/09
to
I also think the Fireworks CS4 is quite a mess.. other than the text problems..
lots of memory issues, takes 5-7 seconds to save a PNG file. The Adobe like
interface wasn't working well with Fireworks. I have Fireworks CS3 on my office
and CS4 at home. I can tell the huge difference. Adobe should revamp Fireworks
CS4 and should focus more on usability.

They should quit on finding better CSS exports since hand coding is still the
best way and should make the long requtested feature like custom brushes!

janericster

unread,
Feb 15, 2009, 7:41:31 PM2/15/09
to
I've had to reinstall FW CS3 until Adobe ever gets around to fixing the
terrible text engine with CS4.

Aside from the shifting and realigning of the text blocks, the kerning is
completely broken, and the symbols is a mess (shifting text, can't apply
effects, etc.)

What a mess. It's been 5 months since CS4 has shipped and we haven't seen a
single maintenance release to address any of these issues.

I'm so spoiled with other vendors releasing bug fixes within a month of
releasing the product. Not sure what Adobe is smoking but if this is their most
prominent CS version like their marketing group advertising, I'm not impressed.

Nathan (Nine Four)

unread,
Feb 16, 2009, 8:55:40 AM2/16/09
to
I think we need to apply some community pressure above and beyond highlighting
the issues here if we want Adobe to sit up and take notice. 5 months is far too
long to wait for a bug fix when the issue affects most users on a daily basis.

I've written an open letter
(http://nathanpitman.com/journal/567/an-open-letter-to-software-developers-re-ad
obe-fireworks) to the software development community asking for someone to take
up the challenge and give Adobe some real competition in this sector.

Personally feel that Adobe have lost direction with Fireworks and this bug,
and the response to it from Adobe has only reinforced that opinion for me.

j.vincken

unread,
Feb 16, 2009, 9:09:24 AM2/16/09
to
Adobe and Microsoft still believe the Titanic will never sink...

I have little hope that Adobe will listen to us. At this time only Flash on
mobile phones is important because of the competition that Microsoft is giving
them. CS3 was released as a beta version, CS4 as an alpha.

I guess with CS5 for a mere 800 dollar upgrade their gonna send us a beautiful
box (with redefined logo's) with a few sheets of paper and a pencil in it. The
new and improved logo will defiantly be worth the upgrade price though.

Al Sparber - PVII

unread,
Feb 16, 2009, 9:46:36 AM2/16/09
to
"j.vincken" <webfor...@macromedia.com> wrote in message
news:gnbs2k$57$1...@forums.macromedia.com...

> Adobe and Microsoft still believe the Titanic will never sink...
>
> I have little hope that Adobe will listen to us. At this time only Flash
> on
> mobile phones is important because of the competition that Microsoft is
> giving
> them. CS3 was released as a beta version, CS4 as an alpha.
>
> I guess with CS5 for a mere 800 dollar upgrade their gonna send us a
> beautiful
> box

They may, in fact, be shipping Air :-)

Wonderful Union

unread,
Feb 17, 2009, 12:49:00 PM2/17/09
to
A great dialogue going on here on our precious Fireworks issue. Can someone
from Adobe please post to this forum and tell us a fix is within 3 months away.
I'd sure love to use this program!


http://nathanpitman.com/journal/567/an-open-letter-to-software-developers-re-ado
be-fireworks


Webhamster3

unread,
Feb 25, 2009, 11:40:59 AM2/25/09
to
Adobe still believes that if they just don't respond the problem will go away.

It is clear how you value your paying customers. Well, you lost one in me!

pixlor

unread,
Feb 25, 2009, 9:55:27 PM2/25/09
to
Just a note... This is a user-to-user forum, not a user-to-Adobe-to-user forum.

Webhamster3

unread,
Feb 26, 2009, 4:28:12 AM2/26/09
to
I understand that it's a user forum. However Adobe does not respond to emails
about this. Also the forum is on Adobe's site, so the least we can do is warn
potentional customers.

If enough people do this and if sales start dropping maybe Adobe would
actually look into this problem before CS5.

boboconnell_in_ma

unread,
Mar 17, 2009, 7:50:48 AM3/17/09
to
I am an extention developer for Fireworks and the bugs with the implimentation
of the Adobe Text Engine has cost me time and money porting my command panel
from CS3 to CS4. Furthermore, it appears that there is a new method used
internally by the application that calls a method called setTextStream() that
is completely undocumented in the API.

SiamJai

unread,
Mar 18, 2009, 1:00:55 AM3/18/09
to
Geez. With all this complaining about a [i]text issue[/i], one could not help
but feel like it's Microsoft Word we're talking about here. ;)

I wonder whether Fireworks is used for [i]graphics[/i] at all anymore. Also
wondering whether MS Word developers have to deal with so many complaints about
bugs in its native [i]image editing[/i] feature.

pixlor

unread,
Mar 18, 2009, 11:27:16 AM3/18/09
to
[q][i]Originally posted by: [b][b]SiamJai[/b][/b][/i]
Geez. With all this complaining about a [I]text issue[/I], one could not help
but feel like it's Microsoft Word we're talking about here. ;)

I wonder whether Fireworks is used for [I]graphics[/I] at all anymore. Also

wondering whether MS Word developers have to deal with so many complaints about

bugs in its native [I]image editing[/I] feature.[/q]
I'm sorry? People [i]do[/i] use Fireworks to make buttons for navigation,
images with text call-outs, logos, and many other graphics where text is
involved. [i]Graphics[/i] includes more than just [i]photos[/i].


SiamJai

unread,
Mar 18, 2009, 9:17:21 PM3/18/09
to
[q][i]Originally posted by: [b][b]pixlor[/b][/b][/i]
I'm sorry? People [I]do[/I] use Fireworks to make buttons for navigation,
images with text call-outs, logos, and many other graphics where text is
involved. [I]Graphics[/I] includes more than just [I]photos[/I].
[/q]
Lorraine, of course text is part of a normal Fireworks workflow. I simply find
it perplexing how a text bug - a patchable one at that - could make Fireworks
"totally unusuable" to some users. I'm using CS4 every day, presumably the same
version that many others use, and my workflow is just fine - and yes, it
frequently does include text, not only photos. :-)

The current temporary fix that Adobe has provided introduces a single
additional click to the text workflow to realign all shifted text. Is that such
a big deal that it's worth four pages of complaints? And it's saddening to see
that by page four, the thread pretty much degenerated to 2-post users breaking
into temper tantrums and all-caps threats.

Truth is, all that was needed to be said and reported has already been done.
There are proper channels to convey grievances to Adobe directly, and this
user-to-user forum is not one of those.


Pinkletson

unread,
Mar 20, 2009, 6:09:32 PM3/20/09
to
[q][i]Originally posted by: [b][b]SiamJai[/b][/b][/i]
[Q][I]Originally posted by: [B][B]pixlor[/B][/B][/I]

I'm sorry? People [I]do[/I] use Fireworks to make buttons for navigation,
images with text call-outs, logos, and many other graphics where text is
involved. [I]Graphics[/I] includes more than just [I]photos[/I].
[/Q]

Lorraine, of course text is part of a normal Fireworks workflow. I simply find
it perplexing how a text bug - a patchable one at that - could make Fireworks
"totally unusuable" to some users. I'm using CS4 every day, presumably the same
version that many others use, and my workflow is just fine - and yes, it
frequently does include text, not only photos. :-)

The current temporary fix that Adobe has provided introduces a single
additional click to the text workflow to realign all shifted text. Is that such
a big deal that it's worth four pages of complaints? And it's saddening to see
that by page four, the thread pretty much degenerated to 2-post users breaking
into temper tantrums and all-caps threats.

Truth is, all that was needed to be said and reported has already been done.
There are proper channels to convey grievances to Adobe directly, and this
user-to-user forum is not one of those.

[/q]

This is the deal. The text bug is NOT the only bug. I had an entire web site
prototype ready for export. Hours of work. The entire thing got corrupt on
save. If the save command corrupts your work, then you better find an
alternative solution to your work flow. Fortunately I had a backup, but I did
lose some work and time.

Going on six moths, and still no patch? I could expect this kind of lagging
progress from a small shop with two or three developers on hand, but from
Adobe? This is embarrassing. I remember when Adobe used to stand for quality
software, now, even Photoshop has it's glitches. I guess their is such thing as
getting to big for your own good.


@justinogarrity

unread,
Mar 21, 2009, 7:05:25 PM3/21/09
to
I lost an interface designer on our UX team to Photoshop which disrupted our
whole flow (comp to css/xhtml). Photoshop is nice but nothing beats Fireworks
when it comes to designing interfaces. This issue is a HUGE problem though.
Nothing is more frustrating than having all of the text boxes in a complex comp
with multiple pages and layers all of the sudden shift the alignment on all of
the text.

I created this website that tracks the current status of this bug.
http://www.istheadobefireworksalignmentbugfixedyet.com/

alex4adobe

unread,
Mar 23, 2009, 9:49:09 AM3/23/09
to
Ha ha! I love it @justinogarrity. Especially how the text is misaligned in the browser. Great idea!

SandraLevin

unread,
Mar 24, 2009, 5:57:39 PM3/24/09
to
Has anyone had the problem of Text not working at all in Fireworks CS4? I can't do anything with type, and have reinstalled the product and it still won't work.

Thanks.

Robby_Kyser

unread,
Mar 30, 2009, 3:33:00 PM3/30/09
to
Its not just new files...see how bad some of your older files get "horked-up" when you open them...it's almost comical. This is ridiculous. I want my money back and Fireworks CS3...

DeadManWalking

unread,
Mar 31, 2009, 10:48:08 PM3/31/09
to
Here is a new one:

Opened an Illustrator CS4 file in Fireworks, everything seemed fine first.
I saved it as Fireworks PNG, and reopened.

Problem:
When I try to change any text, Fireworks jumps to the bottom of the screen,
and the text dissapears. Properties panel still shows the text though it is not
in the screen anymore. I have to delete all the text and recreate them inside
the Fireworks.

It happens when:
- Select the text with pointer tool, and change any attribute, color, size,
font
- Double clicking the text with pointer tool
- Clicking the text with the text tool.
- If text is in a group, changing attributes of other elements in the same
group causes same thing. All texts in the group dissapears.

This is THE worst version of the Fireworks I have ever used. It should be in
alpha phase if you ask me.

YetAnotherGjagiello

unread,
Apr 2, 2009, 12:16:42 PM4/2/09
to
I'm using the trial of Fireworks CS4. I definitely will NOT be recommending or
purchasing it to anyone due to this text issue. I can't work for more than 10
seconds without having the text jump -- and at least 80% of the stuff I do is
just text.

I guess it's back to Visio for me. :(

Dooza

unread,
Apr 2, 2009, 12:39:24 PM4/2/09
to

Or wait for the update to come out, which should be very soon if the
blog is anything to go by.

Dooza
--
Posting Guidelines
http://www.adobe.com/support/forums/guidelines.html
How To Ask Smart Questions
http://www.catb.org/esr/faqs/smart-questions.html
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http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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