Hi. If you are having problems connecting your laptop to the internet, and you didn't already talk to me or someone else at Roble today, feel free to post here and we'll try to help resolve your problem.
Some notes:
We have been having problems registering computers running Chinese Windows XP, and 64-bit Vista. If you have a computer running either of those, please feel free to try this registration process, but if it doesn't work, please know that we are aware of the problem and will be working on getting it fixed starting Monday.
You MUST plug into an orange jack with an ethernet cable in order to register. It doesn't matter if your wireless detects the Stanford network.
If you open your browser and it doesn't automatically redirect you to the rescomp page, try manually typing in the address: http://rescomp.stanford.edu/inrooms/. If that doesn't work, try restarting your computer. If that doesn't work, then you probably have a problem that we cannot fix until Monday.
Please click on "Visitors: click here", not on "students."
On the following page, scroll down to the big letters: "Click here to register online"
If you have a PC, you must download HCT and install all of its updates (get green checks) or you can't register your computer with stanford.
When you download HCT, it will probably tell you that you need to download some critical security patches. It will also have a triangle next to "big fix." You DO NOT need to download big fix, this is just optional. You do need to deal with all the red X's that show up on the other items.
If you are someone who has not downloaded every security patch for Windows, you will have to spend a long time waiting for HCT to download these for you. It might ask you to restart a few times. If it does, just restart the computer and download HCT again the same way you did it the first time. It will proceed from where it left off.
The other red X that is showing up for people is the "administrative password" thing. This just makes you add passwords for various windows accounts.
When HCT is complete, it will show you a window that says "Almost done..." which means it actually is entirely done.
At this point, exit HCT, and it should automatically take you back to the registration page. Click on the visitor link and go through to the "I have already run the tool successfully..." link
You will click through a page with automatically generated info about your ethernet address. Then, there's a page where you need to enter some information. Most importantly, you need to click on the "I have a wireless" button and enter in your wireless address. Please make sure that you enter the wireless address and the ethernet address in the correct locations. In my experience, the computer will sometimes accidentally automatically fill in the wrong address in the ethernet box and the wireless box.
On a PC, check the addresses by using the "Run.." command in the start menu, then type cmd, then in the command prompt window type: ipconfig / all . This will list the different physical addresses for your ethernet and wireless. Enter the addresses without dashes, they should be 12 hexidecimal numbers (e.g., turn 00-1f-00-b4-a0-4c into 001f00b4a04c). As you will notice, copy-paste doesn't work, you have to enter them by hand.
For a Mac, you can find the address in by going to the apple menu, system preferences, network, then airport info window. The address is numbers separated by colons. Please type it out without the colons.
Okay, so in total you should have two physical addresses entered into the top two boxes in that section, about ethernet and wireless. The other two boxes you should leave blank.
Then you need to enter your first name, last name, phone number (any number, your cell is okay), email (any email is okay). You'll be asked to enter your residence. If you don't live on campus, you can just put that you are in Roble, center wing, room 120. This is the room we were using today to set up people's connections, and it worked fine.
Select "all summer" for what kind of connection you want (not two weeks). Then you should be at the end of the form. If you got something wrong on the form, it will let you know and not let you continue to the next page.
On the next page, it will list the info you entered to confirm you data. On the page after that, you'll have to enter in the authorization code that should be on the yellow sheet that came in your information packet. Everyone's code is the same, so if you can't find your sheet, ask to see someone else's. Please note that this code is case sensitive, so type all the letters in CAPS.
Okay, after this you should get a page that says your internet will start working in approx. 15 minutes. Hopefully, it will!
Please respond to this thread with any questions, or email the institute computing list (linginst07-comput...@mailman.stanford.edu)
> Hi. If you are having problems connecting your laptop to the internet, > and you didn't already talk to me or someone else at Roble today, feel > free to post here and we'll try to help resolve your problem.
> Some notes:
> We have been having problems registering computers running Chinese > Windows XP, and 64-bit Vista. If you have a computer running either of > those, please feel free to try this registration process, but if it > doesn't work, please know that we are aware of the problem and will be > working on getting it fixed starting Monday.
> You MUST plug into an orange jack with an ethernet cable in order to > register. It doesn't matter if your wireless detects the Stanford > network.
> If you open your browser and it doesn't automatically redirect you to > the rescomp page, try manually typing in the address:http://rescomp.stanford.edu/inrooms/. If that doesn't work, try > restarting your computer. If that doesn't work, then you probably have > a problem that we cannot fix until Monday.
> Please click on "Visitors: click here", not on "students."
> On the following page, scroll down to the big letters: "Click here to > register online"
> If you have a PC, you must download HCT and install all of its updates > (get green checks) or you can't register your computer with stanford.
> When you download HCT, it will probably tell you that you need to > download some critical security patches. It will also have a triangle > next to "big fix." You DO NOT need to download big fix, this is just > optional. You do need to deal with all the red X's that show up on the > other items.
> If you are someone who has not downloaded every security patch for > Windows, you will have to spend a long time waiting for HCT to > download these for you. It might ask you to restart a few times. If it > does, just restart the computer and download HCT again the same way > you did it the first time. It will proceed from where it left off.
> The other red X that is showing up for people is the "administrative > password" thing. This just makes you add passwords for various windows > accounts.
> When HCT is complete, it will show you a window that says "Almost > done..." which means it actually is entirely done.
> At this point, exit HCT, and it should automatically take you back to > the registration page. Click on the visitor link and go through to the > "I have already run the tool successfully..." link
> You will click through a page with automatically generated info about > your ethernet address. Then, there's a page where you need to enter > some information. Most importantly, you need to click on the "I have a > wireless" button and enter in your wireless address. Please make sure > that you enter the wireless address and the ethernet address in the > correct locations. In my experience, the > computer will sometimes accidentally automatically fill in the wrong > address in the ethernet box and the wireless box.
> On a PC, check the addresses by using the "Run.." command in the start > menu, then type cmd, then in the command prompt window type: ipconfig / > all . This will list the different physical addresses for your > ethernet and wireless. Enter the addresses without dashes, they should > be 12 hexidecimal numbers (e.g., turn 00-1f-00-b4-a0-4c into > 001f00b4a04c). As you will notice, copy-paste doesn't work, you have > to enter them by hand.
> For a Mac, you can find the address in by going to the apple menu, > system preferences, network, then airport info window. The address is > numbers separated by colons. Please type it out without the colons.
> Okay, so in total you should have two physical addresses entered into > the top two boxes in that section, about ethernet and wireless. The > other two boxes you should leave blank.
> Then you need to enter your first name, last name, phone number (any > number, your cell is okay), email (any email is okay). You'll be asked > to enter your residence. If you don't live on campus, you can just put > that you are in Roble, center wing, room 120. This is the room we were > using today to set up people's connections, and it worked fine.
> Select "all summer" for what kind of connection you want (not two > weeks). Then you should be at the end of the form. If you got > something wrong on the form, it will let you know and not let you > continue to the next page.
> On the next page, it will list the info you entered to confirm you > data. On the page after that, you'll have to enter in the > authorization code that should be on the yellow sheet that came in > your information packet. Everyone's code is the same, so if you can't > find your sheet, ask to see someone else's. Please note that this code > is case sensitive, so type all the letters in CAPS.
> Okay, after this you should get a page that says your internet will > start working in approx. 15 minutes. Hopefully, it will!
> Please respond to this thread with any questions, or email the > institute computing list (linginst07-comput...@mailman.stanford.edu)
Hm, that's a new one, we ran through HCT with many computers yesterday and never got that error. It might be a temporary problem with the HCT server or something, you could try again later and see what happens. It's also possible that you have firewall (symantec, windows, etc) that is blocking HCT from accessing the internet. You should check any firewall programs you have running to see if they are allowing or blocking HCT.
On Jul 1, 10:36 am, Ankit <anki...@gmail.com> wrote:
> I'm having the following connectivity problem (Windows XP):
> After I run the HCT tool and click on downloading 2 security patches > I'm missing... it gives me the message > "Failed to download the security patches"
> Even after I tried restarting, etc., I get the same error.
> I guess I'll have to wait till Monday? > Thanks, > -Ankit.
> On Jun 30, 11:41 pm, starr <rst...@gmail.com> wrote:
> > Hi. If you are having problems connecting your laptop to the internet, > > and you didn't already talk to me or someone else at Roble today, feel > > free to post here and we'll try to help resolve your problem.
> > Some notes:
> > We have been having problems registering computers running Chinese > > Windows XP, and 64-bit Vista. If you have a computer running either of > > those, please feel free to try this registration process, but if it > > doesn't work, please know that we are aware of the problem and will be > > working on getting it fixed starting Monday.
> > You MUST plug into an orange jack with an ethernet cable in order to > > register. It doesn't matter if your wireless detects the Stanford > > network.
> > If you open your browser and it doesn't automatically redirect you to > > the rescomp page, try manually typing in the address:http://rescomp.stanford.edu/inrooms/. If that doesn't work, try > > restarting your computer. If that doesn't work, then you probably have > > a problem that we cannot fix until Monday.
> > Please click on "Visitors: click here", not on "students."
> > On the following page, scroll down to the big letters: "Click here to > > register online"
> > If you have a PC, you must download HCT and install all of its updates > > (get green checks) or you can't register your computer with stanford.
> > When you download HCT, it will probably tell you that you need to > > download some critical security patches. It will also have a triangle > > next to "big fix." You DO NOT need to download big fix, this is just > > optional. You do need to deal with all the red X's that show up on the > > other items.
> > If you are someone who has not downloaded every security patch for > > Windows, you will have to spend a long time waiting for HCT to > > download these for you. It might ask you to restart a few times. If it > > does, just restart the computer and download HCT again the same way > > you did it the first time. It will proceed from where it left off.
> > The other red X that is showing up for people is the "administrative > > password" thing. This just makes you add passwords for various windows > > accounts.
> > When HCT is complete, it will show you a window that says "Almost > > done..." which means it actually is entirely done.
> > At this point, exit HCT, and it should automatically take you back to > > the registration page. Click on the visitor link and go through to the > > "I have already run the tool successfully..." link
> > You will click through a page with automatically generated info about > > your ethernet address. Then, there's a page where you need to enter > > some information. Most importantly, you need to click on the "I have a > > wireless" button and enter in your wireless address. Please make sure > > that you enter the wireless address and the ethernet address in the > > correct locations. In my experience, the > > computer will sometimes accidentally automatically fill in the wrong > > address in the ethernet box and the wireless box.
> > On a PC, check the addresses by using the "Run.." command in the start > > menu, then type cmd, then in the command prompt window type: ipconfig / > > all . This will list the different physical addresses for your > > ethernet and wireless. Enter the addresses without dashes, they should > > be 12 hexidecimal numbers (e.g., turn 00-1f-00-b4-a0-4c into > > 001f00b4a04c). As you will notice, copy-paste doesn't work, you have > > to enter them by hand.
> > For a Mac, you can find the address in by going to the apple menu, > > system preferences, network, then airport info window. The address is > > numbers separated by colons. Please type it out without the colons.
> > Okay, so in total you should have two physical addresses entered into > > the top two boxes in that section, about ethernet and wireless. The > > other two boxes you should leave blank.
> > Then you need to enter your first name, last name, phone number (any > > number, your cell is okay), email (any email is okay). You'll be asked > > to enter your residence. If you don't live on campus, you can just put > > that you are in Roble, center wing, room 120. This is the room we were > > using today to set up people's connections, and it worked fine.
> > Select "all summer" for what kind of connection you want (not two > > weeks). Then you should be at the end of the form. If you got > > something wrong on the form, it will let you know and not let you > > continue to the next page.
> > On the next page, it will list the info you entered to confirm you > > data. On the page after that, you'll have to enter in the > > authorization code that should be on the yellow sheet that came in > > your information packet. Everyone's code is the same, so if you can't > > find your sheet, ask to see someone else's. Please note that this code > > is case sensitive, so type all the letters in CAPS.
> > Okay, after this you should get a page that says your internet will > > start working in approx. 15 minutes. Hopefully, it will!
> > Please respond to this thread with any questions, or email the > > institute computing list (linginst07-comput...@mailman.stanford.edu)
I had this same problem, but it downloaded some updates but not others (actually it was just the KB928255 that wouldn't work). It then told me I had to contact a "local network analyst" to manually register my computer. Who do I contact about this?
On Jul 1, 12:38 pm, starr <rst...@gmail.com> wrote:
> Hm, that's a new one, we ran through HCT with many computers yesterday > and never got that error. It might be a temporary problem with the HCT > server or something, you could try again later and see what happens. > It's also possible that you have firewall (symantec, windows, etc) > that is blocking HCT from accessing the internet. You should check any > firewall programs you have running to see if they are allowing or > blocking HCT.
> On Jul 1, 10:36 am, Ankit <anki...@gmail.com> wrote:
> > Hi,
> > I'm having the following connectivity problem (Windows XP):
> > After I run the HCT tool and click on downloading 2 security patches > > I'm missing... it gives me the message > > "Failed to download the security patches"
> > Even after I tried restarting, etc., I get the same error.
> > I guess I'll have to wait till Monday? > > Thanks, > > -Ankit.
> > On Jun 30, 11:41 pm, starr <rst...@gmail.com> wrote:
> > > Hi. If you are having problems connecting your laptop to the internet, > > > and you didn't already talk to me or someone else at Roble today, feel > > > free to post here and we'll try to help resolve your problem.
> > > Some notes:
> > > We have been having problems registering computers running Chinese > > > Windows XP, and 64-bit Vista. If you have a computer running either of > > > those, please feel free to try this registration process, but if it > > > doesn't work, please know that we are aware of the problem and will be > > > working on getting it fixed starting Monday.
> > > You MUST plug into an orange jack with an ethernet cable in order to > > > register. It doesn't matter if your wireless detects the Stanford > > > network.
> > > If you open your browser and it doesn't automatically redirect you to > > > the rescomp page, try manually typing in the address:http://rescomp.stanford.edu/inrooms/. If that doesn't work, try > > > restarting your computer. If that doesn't work, then you probably have > > > a problem that we cannot fix until Monday.
> > > Please click on "Visitors: click here", not on "students."
> > > On the following page, scroll down to the big letters: "Click here to > > > register online"
> > > If you have a PC, you must download HCT and install all of its updates > > > (get green checks) or you can't register your computer with stanford.
> > > When you download HCT, it will probably tell you that you need to > > > download some critical security patches. It will also have a triangle > > > next to "big fix." You DO NOT need to download big fix, this is just > > > optional. You do need to deal with all the red X's that show up on the > > > other items.
> > > If you are someone who has not downloaded every security patch for > > > Windows, you will have to spend a long time waiting for HCT to > > > download these for you. It might ask you to restart a few times. If it > > > does, just restart the computer and download HCT again the same way > > > you did it the first time. It will proceed from where it left off.
> > > The other red X that is showing up for people is the "administrative > > > password" thing. This just makes you add passwords for various windows > > > accounts.
> > > When HCT is complete, it will show you a window that says "Almost > > > done..." which means it actually is entirely done.
> > > At this point, exit HCT, and it should automatically take you back to > > > the registration page. Click on the visitor link and go through to the > > > "I have already run the tool successfully..." link
> > > You will click through a page with automatically generated info about > > > your ethernet address. Then, there's a page where you need to enter > > > some information. Most importantly, you need to click on the "I have a > > > wireless" button and enter in your wireless address. Please make sure > > > that you enter the wireless address and the ethernet address in the > > > correct locations. In my experience, the > > > computer will sometimes accidentally automatically fill in the wrong > > > address in the ethernet box and the wireless box.
> > > On a PC, check the addresses by using the "Run.." command in the start > > > menu, then type cmd, then in the command prompt window type: ipconfig / > > > all . This will list the different physical addresses for your > > > ethernet and wireless. Enter the addresses without dashes, they should > > > be 12 hexidecimal numbers (e.g., turn 00-1f-00-b4-a0-4c into > > > 001f00b4a04c). As you will notice, copy-paste doesn't work, you have > > > to enter them by hand.
> > > For a Mac, you can find the address in by going to the apple menu, > > > system preferences, network, then airport info window. The address is > > > numbers separated by colons. Please type it out without the colons.
> > > Okay, so in total you should have two physical addresses entered into > > > the top two boxes in that section, about ethernet and wireless. The > > > other two boxes you should leave blank.
> > > Then you need to enter your first name, last name, phone number (any > > > number, your cell is okay), email (any email is okay). You'll be asked > > > to enter your residence. If you don't live on campus, you can just put > > > that you are in Roble, center wing, room 120. This is the room we were > > > using today to set up people's connections, and it worked fine.
> > > Select "all summer" for what kind of connection you want (not two > > > weeks). Then you should be at the end of the form. If you got > > > something wrong on the form, it will let you know and not let you > > > continue to the next page.
> > > On the next page, it will list the info you entered to confirm you > > > data. On the page after that, you'll have to enter in the > > > authorization code that should be on the yellow sheet that came in > > > your information packet. Everyone's code is the same, so if you can't > > > find your sheet, ask to see someone else's. Please note that this code > > > is case sensitive, so type all the letters in CAPS.
> > > Okay, after this you should get a page that says your internet will > > > start working in approx. 15 minutes. Hopefully, it will!
> > > Please respond to this thread with any questions, or email the > > > institute computing list (linginst07-comput...@mailman.stanford.edu)
> I had this same problem, but it downloaded some updates but not others > (actually it was just the KB928255 that wouldn't work). It then told > me I had to contact a "local network analyst" to manually register my > computer. Who do I contact about this?
> On Jul 1, 12:38 pm, starr <rst...@gmail.com> wrote:
> > Hm, that's a new one, we ran through HCT with many computers yesterday > > and never got that error. It might be a temporary problem with the HCT > > server or something, you could try again later and see what happens. > > It's also possible that you have firewall (symantec, windows, etc) > > that is blocking HCT from accessing the internet. You should check any > > firewall programs you have running to see if they are allowing or > > blocking HCT.
> > On Jul 1, 10:36 am, Ankit <anki...@gmail.com> wrote:
> > > Hi,
> > > I'm having the following connectivity problem (Windows XP):
> > > After I run the HCT tool and click on downloading 2 security patches > > > I'm missing... it gives me the message > > > "Failed to download the security patches"
> > > Even after I tried restarting, etc., I get the same error.
> > > I guess I'll have to wait till Monday? > > > Thanks, > > > -Ankit.
> > > On Jun 30, 11:41 pm, starr <rst...@gmail.com> wrote:
> > > > Hi. If you are having problems connecting your laptop to the internet, > > > > and you didn't already talk to me or someone else at Roble today, feel > > > > free to post here and we'll try to help resolve your problem.
> > > > Some notes:
> > > > We have been having problems registering computers running Chinese > > > > Windows XP, and 64-bit Vista. If you have a computer running either of > > > > those, please feel free to try this registration process, but if it > > > > doesn't work, please know that we are aware of the problem and will be > > > > working on getting it fixed starting Monday.
> > > > You MUST plug into an orange jack with an ethernet cable in order to > > > > register. It doesn't matter if your wireless detects the Stanford > > > > network.
> > > > If you open your browser and it doesn't automatically redirect you to > > > > the rescomp page, try manually typing in the address:http://rescomp.stanford.edu/inrooms/. If that doesn't work, try > > > > restarting your computer. If that doesn't work, then you probably have > > > > a problem that we cannot fix until Monday.
> > > > Please click on "Visitors: click here", not on "students."
> > > > On the following page, scroll down to the big letters: "Click here to > > > > register online"
> > > > If you have a PC, you must download HCT and install all of its updates > > > > (get green checks) or you can't register your computer with stanford.
> > > > When you download HCT, it will probably tell you that you need to > > > > download some critical security patches. It will also have a triangle > > > > next to "big fix." You DO NOT need to download big fix, this is just > > > > optional. You do need to deal with all the red X's that show up on the > > > > other items.
> > > > If you are someone who has not downloaded every security patch for > > > > Windows, you will have to spend a long time waiting for HCT to > > > > download these for you. It might ask you to restart a few times. If it > > > > does, just restart the computer and download HCT again the same way > > > > you did it the first time. It will proceed from where it left off.
> > > > The other red X that is showing up for people is the "administrative > > > > password" thing. This just makes you add passwords for various windows > > > > accounts.
> > > > When HCT is complete, it will show you a window that says "Almost > > > > done..." which means it actually is entirely done.
> > > > At this point, exit HCT, and it should automatically take you back to > > > > the registration page. Click on the visitor link and go through to the > > > > "I have already run the tool successfully..." link
> > > > You will click through a page with automatically generated info about > > > > your ethernet address. Then, there's a page where you need to enter > > > > some information. Most importantly, you need to click on the "I have a > > > > wireless" button and enter in your wireless address. Please make sure > > > > that you enter the wireless address and the ethernet address in the > > > > correct locations. In my experience, the > > > > computer will sometimes accidentally automatically fill in the wrong > > > > address in the ethernet box and the wireless box.
> > > > On a PC, check the addresses by using the "Run.." command in the start > > > > menu, then type cmd, then in the command prompt window type: ipconfig / > > > > all . This will list the different physical addresses for your > > > > ethernet and wireless. Enter the addresses without dashes, they should > > > > be 12 hexidecimal numbers (e.g., turn 00-1f-00-b4-a0-4c into > > > > 001f00b4a04c). As you will notice, copy-paste doesn't work, you have > > > > to enter them by hand.
> > > > For a Mac, you can find the address in by going to the apple menu, > > > > system preferences, network, then airport info window. The address is > > > > numbers separated by colons. Please type it out without the colons.
> > > > Okay, so in total you should have two physical addresses entered into > > > > the top two boxes in that section, about ethernet and wireless. The > > > > other two boxes you should leave blank.
> > > > Then you need to enter your first name, last name, phone number (any > > > > number, your cell is okay), email (any email is okay). You'll be asked > > > > to enter your residence. If you don't live on campus, you can just put > > > > that you are in Roble, center wing, room 120. This is the room we were > > > > using today to set up people's connections, and it worked fine.
> > > > Select "all summer" for what kind of connection you want (not two > > > > weeks). Then you should be at the end of the form. If you got > > > > something wrong on the form, it will let you know and not let you > > > > continue to the next page.
> > > > On the next page, it will list the info you entered to confirm you > > > > data. On the page after that, you'll have to enter in the > > > > authorization code that should be on the yellow sheet that came in > > > > your information packet. Everyone's code is the same, so if you can't > > > > find your sheet, ask to see someone else's. Please note that this code > > > > is case sensitive, so type all the letters in CAPS.
> > > > Okay, after this you should get a page that says your internet will > > > > start working in approx. 15 minutes. Hopefully, it will!
> > > > Please respond to this thread with any questions, or email the > > > > institute computing list (linginst07-comput...@mailman.stanford.edu)
Tomorrow we are going to contact people at Stanford to hopefully get all these issues resolved. We'll post something here after we figure out what they'd like us to do. Meanwhile, it can't hurt to email linginst07-comput...@mailman.stanford.edu with your name and laptop ethernet and wireless address info.
-Starr
On Jul 1, 9:48 pm, catawampus <jim4d...@hotmail.com> wrote:
> I had this same problem, but it downloaded some updates but not others > (actually it was just the KB928255 that wouldn't work). It then told > me I had to contact a "local network analyst" to manually register my > computer. Who do I contact about this?
> On Jul 1, 12:38 pm, starr <rst...@gmail.com> wrote:
> > Hm, that's a new one, we ran through HCT with many computers yesterday > > and never got that error. It might be a temporary problem with the HCT > > server or something, you could try again later and see what happens. > > It's also possible that you have firewall (symantec, windows, etc) > > that is blocking HCT from accessing the internet. You should check any > > firewall programs you have running to see if they are allowing or > > blocking HCT.
> > On Jul 1, 10:36 am, Ankit <anki...@gmail.com> wrote:
> > > Hi,
> > > I'm having the following connectivity problem (Windows XP):
> > > After I run the HCT tool and click on downloading 2 security patches > > > I'm missing... it gives me the message > > > "Failed to download the security patches"
> > > Even after I tried restarting, etc., I get the same error.
> > > I guess I'll have to wait till Monday? > > > Thanks, > > > -Ankit.
> > > On Jun 30, 11:41 pm, starr <rst...@gmail.com> wrote:
> > > > Hi. If you are having problems connecting your laptop to the internet, > > > > and you didn't already talk to me or someone else at Roble today, feel > > > > free to post here and we'll try to help resolve your problem.
> > > > Some notes:
> > > > We have been having problems registering computers running Chinese > > > > Windows XP, and 64-bit Vista. If you have a computer running either of > > > > those, please feel free to try this registration process, but if it > > > > doesn't work, please know that we are aware of the problem and will be > > > > working on getting it fixed starting Monday.
> > > > You MUST plug into an orange jack with an ethernet cable in order to > > > > register. It doesn't matter if your wireless detects the Stanford > > > > network.
> > > > If you open your browser and it doesn't automatically redirect you to > > > > the rescomp page, try manually typing in the address:http://rescomp.stanford.edu/inrooms/. If that doesn't work, try > > > > restarting your computer. If that doesn't work, then you probably have > > > > a problem that we cannot fix until Monday.
> > > > Please click on "Visitors: click here", not on "students."
> > > > On the following page, scroll down to the big letters: "Click here to > > > > register online"
> > > > If you have a PC, you must download HCT and install all of its updates > > > > (get green checks) or you can't register your computer with stanford.
> > > > When you download HCT, it will probably tell you that you need to > > > > download some critical security patches. It will also have a triangle > > > > next to "big fix." You DO NOT need to download big fix, this is just > > > > optional. You do need to deal with all the red X's that show up on the > > > > other items.
> > > > If you are someone who has not downloaded every security patch for > > > > Windows, you will have to spend a long time waiting for HCT to > > > > download these for you. It might ask you to restart a few times. If it > > > > does, just restart the computer and download HCT again the same way > > > > you did it the first time. It will proceed from where it left off.
> > > > The other red X that is showing up for people is the "administrative > > > > password" thing. This just makes you add passwords for various windows > > > > accounts.
> > > > When HCT is complete, it will show you a window that says "Almost > > > > done..." which means it actually is entirely done.
> > > > At this point, exit HCT, and it should automatically take you back to > > > > the registration page. Click on the visitor link and go through to the > > > > "I have already run the tool successfully..." link
> > > > You will click through a page with automatically generated info about > > > > your ethernet address. Then, there's a page where you need to enter > > > > some information. Most importantly, you need to click on the "I have a > > > > wireless" button and enter in your wireless address. Please make sure > > > > that you enter the wireless address and the ethernet address in the > > > > correct locations. In my experience, the > > > > computer will sometimes accidentally automatically fill in the wrong > > > > address in the ethernet box and the wireless box.
> > > > On a PC, check the addresses by using the "Run.." command in the start > > > > menu, then type cmd, then in the command prompt window type: ipconfig / > > > > all . This will list the different physical addresses for your > > > > ethernet and wireless. Enter the addresses without dashes, they should > > > > be 12 hexidecimal numbers (e.g., turn 00-1f-00-b4-a0-4c into > > > > 001f00b4a04c). As you will notice, copy-paste doesn't work, you have > > > > to enter them by hand.
> > > > For a Mac, you can find the address in by going to the apple menu, > > > > system preferences, network, then airport info window. The address is > > > > numbers separated by colons. Please type it out without the colons.
> > > > Okay, so in total you should have two physical addresses entered into > > > > the top two boxes in that section, about ethernet and wireless. The > > > > other two boxes you should leave blank.
> > > > Then you need to enter your first name, last name, phone number (any > > > > number, your cell is okay), email (any email is okay). You'll be asked > > > > to enter your residence. If you don't live on campus, you can just put > > > > that you are in Roble, center wing, room 120. This is the room we were > > > > using today to set up people's connections, and it worked fine.
> > > > Select "all summer" for what kind of connection you want (not two > > > > weeks). Then you should be at the end of the form. If you got > > > > something wrong on the form, it will let you know and not let you > > > > continue to the next page.
> > > > On the next page, it will list the info you entered to confirm you > > > > data. On the page after that, you'll have to enter in the > > > > authorization code that should be on the yellow sheet that came in > > > > your information packet. Everyone's code is the same, so if you can't > > > > find your sheet, ask to see someone else's. Please note that this code > > > > is case sensitive, so type all the letters in CAPS.
> > > > Okay, after this you should get a page that says your internet will > > > > start working in approx. 15 minutes. Hopefully, it will!
> > > > Please respond to this thread with any questions, or email the > > > > institute computing list (linginst07-comput...@mailman.stanford.edu)
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