Can we defer this discussion until Monday when Jonty and I are back in range of a proper keyboard?
I think we should sell the ability to tweet from our account to the highest bidders.
m.
we should definitely announce things more often, the nottinghack one
is a good example. They tweet all kinds of stuff to theirs.
It makes the place seem more used and busier and might generally be
interesting for people that cant make it here
Perhaps we can tweet projects that were working on or similar?
We tried stimulating more frequent project announcements on a tumbler [1] but it turns out people won't magically document their projects just because it's there; it requires someone to actually run it. Talk to people, get pics etc. That's work. With tweets it might be easier, as long as there's something to link to.
Something else to consider: couldn't it be up to directors to manage such public-facing accounts?
m.
[1] http://blog.london.hackspace.org.uk/
m.
I'd say definitely worth considering, if only so there's a unified
"face" of Hackspace that press can go to. Obviously the officer can
sanity-check with the members if needed. And with the AGM coming up,
now's a great time to think about it.
--
Katie Sutton
http://tajasel.org
"The ‘Net is a waste of time, and that’s exactly what’s right about
it." ~ William Gibson
While this may be true of for-profit enterprises, I'd like to think that
the unique open nature of our hackspace makes this something that we
should be fairly immune from.
I like the idea of having a press officer, earlier it was suggested that
the directors be responsible for this but it isn't necessarily something
that is appropriate for those positions - and this neatly formalises the
role.
Of course, even with a press officer there will never be anything
stopping members from responding to tweets from their own accounts if
there is something they disagree with or feel they need to speak out
about.
I think the key role of a press officer would be to point people in the
direction of someone who is in the best position to respond to it.
Robert
--G
I've always been a fan of IRC-Twitter gateways. I liked
@londonlinkspace when it was about, because it let me know what people
in #london-hack-space were chatting about without having to catch up
on the channel itself (until I had something to say). The flipside is
that the channel gets polluted with tweets, and that that people on
IRC aren't always the most respectable face of an organization.
'Course, I'm not sure we need respectability, but there you go. And it
also means that the twitter account might become a little chattier,
and less announce-only.
> Having a press officer is something that might be valuable but I'm not sure
> manning the twitter account should be their responsibility because a lot of
> the queries ("when can I come and visit?") won't be from the press.
1) To limit volume - we have 2,500 followers and they are valuable. We
don't want to lose them through over-tweeting.
2) To control the technical level of the tweets - a lot of our
followers aren't that geeky and we don't want to overwhelm people.
3) (and I admit to being a bit obsessive about this) To ensure a
consistent voice so it doesn't seem too formal/like 300 people are
tweeting from the same account.
So, with that in mind:
Almost all tweets/retweets should be about *what is happening in the
space*. So, either scheduled events or particularly notable
happenings. That said, we don't want to be too repetitive, which is
why I don't tweet about the Tuesday meetup every week and why I'm
opposed to having some kind of automated system. And we don't want to
be too talkative either. That said, this doesn't happen enough.
I think that replies to questions asked directly to the twitter
account are probably fine. But, you are making an official
pronouncement as the space, and a few of these have been a tiny bit
off-tone (note my previous comment about obsession). So I think the
best bet is to check with these in IRC first.
Another awkward thing is when someone we know asks @londonhackspace a
question and it gets answered by someone who doesn't know that they
already know what they're talking about. If that makes sense. But I
don't have a good answer to that one.
</monologue>
--
Russ Garrett
ru...@garrett.co.uk
</monologue>
Is the inverse of that available ?
I occasionally wonder what's going on in people's twitter channels
(and yes ! I even have an account!) but quickly remember why I don't
like it : low information-density web pages with a great deal of
clicking to read a bit of history, and the presence of every forwarded
retweet (not sure of the terminology, but I don't want to read a tweet
followed by 20 copies stating that someone that it was neat and passed
it on to his friends.)
What I'd like is an IRC channel (or similar scrolling text format)
that showed tweets with, at most, a line saying 'retweeted by
@burble'.
Also, inb4 wv. I don't care THAT much.
-artag the caveman.
If you use Irssi as an IRC client, what you want is Twirssi:
http://twirssi.com/
--
Alex Pounds .~. http://www.alexpounds.com/
/V\ http://www.ethicsgirls.com/
// \\
"Variables won't; Constants aren't" /( )\
^`~'^
-adrian
3. No replies
Hackspace is a collection of individuals with frequently differing
opinions. Folks should reply from their own personal account, so it's
clear who's opinion the reply is. This prevents people reporting
"londonhackspace said lulzsec is cool" when it's in reality "member of
hackspace said...".
+1 for irssi though if you follow an obscene number of people you'll
not see every tweet - if that's important to you. Of course, I
realise not everyone follows as many people as I do though :)
Imho it's simply a channel to inform members & friends of stuff that's currently going on. Atm the space will grow on its own accord without a need for any "marketing" efforts.
(I probably misunderstood your point. My apologies.)
m.
On 29 Jun 2011, at 13:09, Alex Pounds wrote:
> On Wed, Jun 29, 2011 at 04:04:34AM -0700, Dan W wrote:
>> 2. No personality
>> It's a room full of stuff and a group of individuals. It's not a
>> person itself.
>
> I disagree with this. The "Personality" of the Hackspace is important and
> should come through. Twitter's a conversational medium (both in the sense
> of back-and-forth and in the sense of informality); if we treat it as a
> JIT calendar then we've lost out, in my view.
I agree with this. Event/space relevant announce-only mode please!
No 'personality' or other rubbish. Let's keep the noise out.
Paul
I disagree with this. The "Personality" of the Hackspace is important and
should come through. Twitter's a conversational medium (both in the sense
of back-and-forth and in the sense of informality); if we treat it as a
JIT calendar then we've lost out, in my view.
--
Can you give an example for something we would miss out on by running the Twitter account as a write-only announcement bot? Atm it seems like the most appropriate use for this organisation.
m.
In my opinion, "personality" can be as simple as not sounding inhuman
by mechanically tweeting every single event. This is what I alluded to
in my previous message, and I think we're on the correct lines
currently. I don't think things need to be changed massively.
As much as people might find the entire subject distasteful, our space
would not exist today without marketing; I learned last year to stop
worrying and use social media to our advantage. If we didn't, I'm
fairly sure we would have gone under.
(I agree with the rest of Dan's points, and also with Mark on the
single-point-of-failure of a designated Twitter person.)
--
Russ Garrett
ru...@garrett.co.uk
(I now realise that I should have never put that term in "quotes", the intention was not to disparage the general notion of marketing; it simply wasn't clear what the purpose behind Alex's suggestion was.)
I don't think anyone was condoning marketing without purpose, so I
don't think it's worth continuing the argument :).
--
Russ Garrett
ru...@garrett.co.uk
It's not about active marketing. Fundamentally, the Hackspace is
interesting & fun. Its twitter feed should reflect that. (I think we do a
reasonable job of that already). Pure announcements are boring. I'd like
to see us continue to (for example) show off neat stuff our members have
made, link to interesting stuff on the web, or other "on-topic" tweets
that aren't "this is going to happen," or "this happened."
On 29/06/2011 14:50, Alex Pounds wrote:
> On Wed, Jun 29, 2011 at 01:16:03PM +0100, Martin Dittus wrote:
>> Lost out in what? Twitter fame? Brand awareness? Social media mindshare?
>> Imho it's simply a channel to inform members & friends of stuff that's
>> currently going on. Atm the space will grow on its own accord without a
>> need for any "marketing" efforts.
>
> It's not about active marketing. Fundamentally, the Hackspace is
> interesting & fun. Its twitter feed should reflect that. (I think we do a
> reasonable job of that already). Pure announcements are boring. I'd like
> to see us continue to (for example) show off neat stuff our members have
> made, link to interesting stuff on the web, or other "on-topic" tweets
> that aren't "this is going to happen," or "this happened."
>
+1 from me
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Did you know the Hackspace has a blog? (It never really took off.)
http://blog.london.hackspace.org.uk/
Atm the best ongoing effort at informing people beyond mere event announcements is the frequent LHS News email. It works because Robert is willing to put his time into it; it was his idea and it lives because of his efforts.
I'm thinking this is a prime case for rule 4 :)
m.
Can you give an example for something we would miss out on by running the Twitter account as a write-only announcement bot? Atm it seems like the most appropriate use for this organisation.
+1
People will be more likely to visit and make their own stuff if they
get to see the neat stuff existing members get up to. "An event about
X is happening" is one thing; "An event about X happened and look what
@foo made there!" is better.
On 29 June 2011 14:50, Alex Pounds <al...@alexpounds.com> wrote:+1
> On Wed, Jun 29, 2011 at 01:16:03PM +0100, Martin Dittus wrote:
>> Lost out in what? Twitter fame? Brand awareness? Social media mindshare?
>> Imho it's simply a channel to inform members & friends of stuff that's
>> currently going on. Atm the space will grow on its own accord without a
>> need for any "marketing" efforts.
>
> It's not about active marketing. Fundamentally, the Hackspace is
> interesting & fun. Its twitter feed should reflect that. (I think we do a
> reasonable job of that already). Pure announcements are boring. I'd like
> to see us continue to (for example) show off neat stuff our members have
> made, link to interesting stuff on the web, or other "on-topic" tweets
> that aren't "this is going to happen," or "this happened."
People will be more likely to visit and make their own stuff if they
get to see the neat stuff existing members get up to. "An event about
X is happening" is one thing; "An event about X happened and look what
@foo made there!" is better.
How can you be sure of that? People not replying to those tweets from
spaces doesn't necessarily mean they aren't interested/inspired to
drop by the Hackspace; it just means they had nothing meaningful to
say and didn't want to just say "cool!" to make sure they knew.
It doesn't have to be done for every single project that someone is
working on/finishes; just a selected few. Hell, not every person will
want their project featured.
How can you be sure of that? People not replying to those tweets from> Again, this happens with other hackspace's accounts, and it turns to white
> noise...
spaces doesn't necessarily mean they aren't interested/inspired to
drop by the Hackspace; it just means they had nothing meaningful to
say and didn't want to just say "cool!" to make sure they knew.
It doesn't have to be done for every single project that someone is
working on/finishes; just a selected few. Hell, not every person will
want their project featured.
Seems to me that you're just saying that you don't want it to be too
noisy, which is fine. So do I. But that doesn't mean that we can't
occasionally link to interesting things that people have made.
If you want a dry list of everything that's happening at the space,
unfollow the Twitter account and use the Google calendar - it's much
more useful for that.
--
Russ Garrett
ru...@garrett.co.uk
On the contrary, before I trimmed my followers last month I followed a
bunch of Hackspaces to see what people were up to.
What is interesting/boring/noisy to you is not necessarily
interesting/boring/noisy to others, and honestly, shoot me for saying
so if you want, but more people coming by the space and potentially
becoming members based on what they've seen others doing is not a bad
thing.
*BANG* ;) But on a serious note, we arn't starved for members at the moment, or actively trying to recruit members.
Yes I agree with that, I just got the feeling from some of the talk of upping the number of tweets that the signal of the tweets was going to take a nose dive. I like that when I see a tweet from @londonhackpace its going to be worth reading.
No, I don't think we should split the audience, and there are already
several channels that solely deal with upcoming events.
Quick straw poll, for those that actually use twitter and follow @londonhackspace does it:tweet too muchtweet too littletweet just right?
I think it tweets about right at the moment, although as I've made
obvious I'd like to see the odd "look what members have been up to"
tweet as well, even if it's just one every couple of weeks.
It's not just for strangers to see, it could be interesting to members as well.
+1 to this part as well.
Quick straw poll, for those that actually use twitter and follow @londonhackspace does it:tweet too muchtweet too littletweet just right?