> [1] alecjw - if you have a problem with someone sleeping in the space, behind you (as you type), confront them.
This is a bad suggestion IMO.
If there is some aspect of the space which people find annoying, it's important to work out whether the thing that bugs you is part of the space's culture or not: maybe it's something that nobody likes, but on the other hand maybe it's something that you should just put up with. The whole sleeping discussion was an important (if kind of tedious) demonstration of this, because it helped solidify the shared consensus of the space about an issue.
That is *much* more valuable, and much more useful, than having isolated members of the space duke it out privately.
Nicholas
ive been wailing on about the australian system of sheds to a few people. ive finally found some info on them
http://www.mensshed.org/page8548/What-is-a-Mens-Shed.aspx
heres a bbc story on them http://www.bbc.co.uk/worldservice/documentaries/2010/03/100317_shed_men.shtml
+1
I know this isn't the point of your suggestion,
but I'd hate to see the hackspace become a "men's" anything, either explicitly, implicitly, or de facto.
If there is some aspect of the space which people find annoying, it's important to work out whether the thing that bugs you is part of the space's culture or not: maybe it's something that nobody likes, but on the other hand maybe it's something that you should just put up with.
The whole sleeping discussion was an important (if kind of tedious) demonstration of this, because it helped solidify the shared consensus of the space about an issue.
That is *much* more valuable, and much more useful, than having isolated members of the space duke it out privately.
Nicholas
+1
amx109,
what exactly is your point? are you trying to argue that we need to be more confrontational or that we need to acknowledge that there is something of a support structure within the space or what?
Assuming you want people to be more confrontational (has good points and bad points) the $1,000,000 question is "how?"
I also disagree that areas of contention should be raised solely face to face; if these continue to be areas of contention they should be discussed on list so that a consensus can be reached and then everyone knows about it and it is recorded.
All that being said I agree that greater inquisitiveness and understanding about each other is no bad thing and should be encouraged.
If you're at the space next Tuesday please come and say hi.
2. Face up to and deal with (a problem or difficult situation).
im going for option number 2 here.
[snip, I agree]
Assuming you want people to be more confrontational (has good points and bad points) the $1,000,000 question is "how?"
politely, civilly and if possible, with grace. remember the age old hackspace mantra. be excellent to each other.
I also disagree that areas of contention should be raised solely face to face; if these continue to be areas of contention they should be discussed on list so that a consensus can be reached and then everyone knows about it and it is recorded.
i think that will happen naturally - the escalation from a single occurrence of a problem to a communal problem. defining a 'catch all' for tackling and acknowledging problems isnt the intention, but i do think this part (the point ive been making) of our culture is missing.
For more information, you should watch Neighbours (five, 5:30pm).
Dr Karl et al. have a man's shed. I didn't realise it was a thing
until this email though.
Awesome.
For the record people don't seem to sleep there unless they have
become homeless, or just broken up with their girlfriend, or if you
are a Robinson and want to make some money on the side. But then it
turns out it's probably better to pimp out your own house for that...
Anyway. Enjoy.
We should take more lessons from neighbours. Upset at something? Don't
worry. Wait until tomorrow and everyone will have forgotten about it.
Paul
This consists of two main problems, I think. You need people to learn:
1) Why confronting people is good
2) Why their objections to confronting people are false
Using the word 'confronting' is a bad idea, because people think it
means something a lot more aggressive/unpleasant than what we're
actually talking about here. I don't really have a good alternative
("proactively solving interpersonal problems" ?) but maybe somebody else
will.
On why confronting people is good: Solves problems a lot more
effectively than just sitting and hoping they'll go away. Stops people
accumulating resentment, which ultimately erupts in much worse ways.
Reduces misunderstandings - maybe you've got the wrong end of the stick
as to what's going on, and confrontation will help you discover that.
Makes interpersonal problems within the space more explicit, which makes
it easier for The Management to see when policy changes are needed.
On why common objections to confronting people are false:
"If I confront them, they might get angry with me:" You don't have a
duty to keep people calm, so this isn't a problem for their sake. For
your sake, what are they going to do? Shout at you? I'm sure you can
handle that. Something worse? They'll get ejected from the space (or
even arrested, if they do something really bad like assaulting you).
"I've got no more right to be comfortable than they do:" It's not a
zero-sum game. Confronting someone doesn't have to consist of them
becoming uncomfortable in order to make you comfortable; find solutions
that work for both of you.
"I don't want to cause trouble:" If confrontation is being considered,
then trouble's already been caused.
"It's easier to just put up with it:" You'd think that, but most of the
time people think they can and end up getting resentful or being
passive-aggressive. Either figure out why it's not actually a problem,
or do something about it - don't deliberately accept suffering. Also,
while it might be easier to put up with one instance of it, beware the
slippery slope.
"I'm not good at confronting people:" That's fair enough - it's a skill
to be learned - but you've got to start somewhere.
- Richard
- Mark
No, that's not what I meant. I meant that the best way to solve these problems is by having a discussion, not just with a single person, but with the community, in order to get to a consensus. That means posting about it on the list, not talking to the individual -- ESPECIALLY in cases like these, where there was no real understanding of what sort of sleeping behaviour was acceptable and what wasn't.
Summary: establish guideline first on-list (if it's not already understood), *then* confront.
Sorry if I was a bit confusing.
N
Sorry if I was a bit confusing.
N
I don't think that's a good idea. Consulting the list when two people
aren't sure how to resolve things is one thing, but the list definitely
shouldn't be the first step in all conflict resolution, and really
shouldn't happen before talking to the person you're in conflict with.
Most conflicts are the result of honest mistakes; for example, people
generally agree on principles like "be quiet in the quiet room" but it's
easy for a brief sotto-voce exchange to lapse into a full-volume
discussion without really noticing, at which point all that's required
is someone saying "guys, if you want to talk, could you take it out of
the quiet room please?" There need be no ill-feeling involved; the
people having the discussion should be grateful that the observer helped
them notice that they were violating principles that they themselves
agree with.
Taking a conflict to the list before the people involved have checked
that there actually *is* a conflict of principles is at best a waste of
time and at worst leads to redundant and uninformed policy-making, as
well as people getting offended when others make mistakes about their
intentions.
Waking up somebody who's sleeping to ask them why they're doing it is a
little inconvenient for the sleeper, but they can always go back to
sleep, and doing things like leaving a note explaining why they're
sleeping there would help avoid it.
- Richard
But in fact, the only conflicts I've come across are on the mailing
list, or IRC, or via criticism of what's visible on the webcams.
Has anyone yet been in the position of having a significant
disagreement face-to-face in the space ?
If so, what can be learnt ? Was the disagreement resolved ? Could it
have been done better ?
-adrian
To be clear, I wholeheartedly support that - I include "calm, reasonable
disagreement on the way things should be" as a form of conflict.
Certainly, not supporting fisticuffs here.
> and b) because we're sometimes unsure what the rights and wrongs are so we don't want to assert a position that has no backing.
I imagine that probably *is* one thing that stops a lot of people from
actively bringing up conflicts, but I think it's a mistaken line of
reasoning. If we can figure out the rights and the wrongs by hashing
stuff out on the mailing list, why can't we do it in person? We tend to
make more mistakes when we're reasoning in-the-moment like that,
compared to carefully composing an email and researching references, but
that's OK; it just means we need to approach such conflicts in a way
that makes it possible to correct those mistakes when we identify them.
Not burning bridges, etc.
> But in fact, the only conflicts I've come across are on the mailing
> list, or IRC, or via criticism of what's visible on the webcams.
>
> Has anyone yet been in the position of having a significant
> disagreement face-to-face in the space ?
>
> If so, what can be learnt ? Was the disagreement resolved ? Could it
> have been done better ?
I've only ever visited the space once, and there was only one conflict I
remember (the example I gave of being booted out of the quiet room). My
guess is that conflict between people inside the space is broadly in
line with conflict between people outside of the space, but it might be
different when hackers are involved. I'd be interested to hear answers
to your questions.
- Richard
http://www.bbc.co.uk/news/magazine-14923750
Paul