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Bug#512546: Ethernet card not found

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Vincent McIntyre

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Aug 25, 2010, 9:40:02 PM8/25/10
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Hi,

this problem is also occurring on Dell Optiplex 780 machines,
the PCI ID of the network card is 8086:10de.

I tried installing using this netboot image:
http://ftp.au.debian.org/debian/dists/lenny/main/installer-i386/current/images/netboot/debian-installer/i386/
which has the date stamp '20090123lenny7' in boot-screens/f1.txt.

It would be helpful to know whether the kernel team intends to
address this issue, I understand that you are always quite busy.

It may be helpful to retitle this bug:
igb: missing support for more Intel 82576 variants

Kind regards
Vince


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Christian PERRIER

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Aug 26, 2010, 3:10:02 AM8/26/10
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Quoting Vincent McIntyre (Vince.M...@atnf.csiro.au):
>
> Hi,
>
> this problem is also occurring on Dell Optiplex 780 machines,
> the PCI ID of the network card is 8086:10de.
>
> I tried installing using this netboot image:
> http://ftp.au.debian.org/debian/dists/lenny/main/installer-i386/current/images/netboot/debian-installer/i386/
> which has the date stamp '20090123lenny7' in boot-screens/f1.txt.

Have you tried with the netboot (*not netinst*) image which you can
find at http://www.debian.org/devel/debian-installer under "Daily builds"?


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Vincent McIntyre

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Aug 26, 2010, 3:50:02 AM8/26/10
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I haven't, because I was trying to install Debian Stable.
I understand I could try to install Stable with the daily builds,
I've been avoiding this since there has been a lot of flux these
past few months and I was waiting for a fix for #568495.
I'll try the daily and report back.

I did try out kmuto's builds (http://kmuto.jp/debian/d-i/),
build 0116 does have support for this network card.

When I can get the current stable kernel installed (2.6.26-24lenny1)
I can report whether the card is supported or not.

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Vincent....@csiro.au

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Aug 26, 2010, 3:50:01 AM8/26/10
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On Thu, 26 Aug 2010, Vincent McIntyre wrote:

> past few months and I was waiting for a fix for #568495.

oops I meant #568975.

Ben Hutchings

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Aug 26, 2010, 7:10:02 AM8/26/10
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It won't help. 'modinfo e1000e' on the latest lenny kernel does not
list this device ID.

Ben.

--
Ben Hutchings
Once a job is fouled up, anything done to improve it makes it worse.

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Lennart Sorensen

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Aug 26, 2010, 10:00:02 AM8/26/10
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On Thu, Aug 26, 2010 at 11:24:46AM +1000, Vincent McIntyre wrote:
> this problem is also occurring on Dell Optiplex 780 machines,
> the PCI ID of the network card is 8086:10de.
>
> I tried installing using this netboot image:
> http://ftp.au.debian.org/debian/dists/lenny/main/installer-i386/current/images/netboot/debian-installer/i386/
> which has the date stamp '20090123lenny7' in boot-screens/f1.txt.
>
> It would be helpful to know whether the kernel team intends to
> address this issue, I understand that you are always quite busy.

I highly doubt it. If squeeze is in fact coming out this year (so next
4 months), then it seems pointless to try and do a lenny'n'half release
with a newer kernel at this point. But I am just a user, what do I
know. :)

> It may be helpful to retitle this bug:
> igb: missing support for more Intel 82576 variants

Lenny's kernel is simply too old to support those new intel variants.
I have resorted to installing squeeze on newer machines with new intel
network chips (all the new Lenovo desktops we get at work require that).

The other option is to grab the 2.6.32 kernel from lenny backports.
That makes it work. Of course you have to install without networking
first, or use a temporary add in network card that is supported in the
mean time.

--
Len SOrensen

Ben Hutchings

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Aug 26, 2010, 12:10:02 PM8/26/10
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On Thu, Aug 26, 2010 at 09:37:46AM -0400, Lennart Sorensen wrote:
> On Thu, Aug 26, 2010 at 11:24:46AM +1000, Vincent McIntyre wrote:
> > this problem is also occurring on Dell Optiplex 780 machines,
> > the PCI ID of the network card is 8086:10de.
> >
> > I tried installing using this netboot image:
> > http://ftp.au.debian.org/debian/dists/lenny/main/installer-i386/current/images/netboot/debian-installer/i386/
> > which has the date stamp '20090123lenny7' in boot-screens/f1.txt.
> >
> > It would be helpful to know whether the kernel team intends to
> > address this issue, I understand that you are always quite busy.
>
> I highly doubt it. If squeeze is in fact coming out this year (so next
> 4 months), then it seems pointless to try and do a lenny'n'half release
> with a newer kernel at this point. But I am just a user, what do I
> know. :)

There won't be a lenny'n'half, but we do backport driver updates to
2.6.26 as needed. We've already done this for the 82574.

> > It may be helpful to retitle this bug:
> > igb: missing support for more Intel 82576 variants
>
> Lenny's kernel is simply too old to support those new intel variants.
> I have resorted to installing squeeze on newer machines with new intel
> network chips (all the new Lenovo desktops we get at work require that).
>
> The other option is to grab the 2.6.32 kernel from lenny backports.
> That makes it work. Of course you have to install without networking
> first, or use a temporary add in network card that is supported in the
> mean time.

I believe you can also use the 'testing' installer to net-install
stable.

Ben.

--
Ben Hutchings
We get into the habit of living before acquiring the habit of thinking.
- Albert Camus

Vincent McIntyre

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Aug 26, 2010, 8:00:02 PM8/26/10
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On Thu, Aug 26, 2010 at 09:02:11PM +1000, Ben Hutchings wrote:
> On Thu, 2010-08-26 at 06:38 +0200, Christian PERRIER wrote:
> >
...

> > Have you tried with the netboot (*not netinst*) image which you can
> > find at http://www.debian.org/devel/debian-installer under "Daily builds"?
>
> It won't help. 'modinfo e1000e' on the latest lenny kernel does not
> list this device ID.
>


Quite right, we tried with the daily image from
http://people.debian.org/~joeyh/d-i/images/daily/netboot/
dated 20100826-03:57 and were able to install ok but after booting into
the installed kernel the network card was not supported.
We will just put a supported network card in the box and move on.

In the interests of getting squeeze out, I suggest to close this wontfix.
There are enough suggestions of workarounds for people to go on, in the bug log.

Thanks for your replies

Otavio Salvador

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Aug 26, 2010, 8:00:02 PM8/26/10
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Hello Vincent,

On Wed, Aug 25, 2010 at 10:24 PM, Vincent McIntyre
<Vince.M...@atnf.csiro.au> wrote:
> this problem is also occurring on Dell Optiplex 780 machines,
> the PCI ID of the network card is 8086:10de.

Can you test with our daily image? It has updated kernel and would be
nice to know if it works for you.

This is the kernel intended to be used in Squeeze Installer and we
have more freedom to fix issues on it then changing stuff in Lenny.

Thanks in advance,

--
Otavio Salvador                  O.S. Systems
E-mail: ota...@ossystems.com.br  http://www.ossystems.com.br
Mobile: +55 53 9981-7854         http://projetos.ossystems.com.br

Otavio Salvador

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Aug 26, 2010, 8:50:01 PM8/26/10
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Hello Vincent,

On Thu, Aug 26, 2010 at 8:55 PM, Otavio Salvador
<ota...@ossystems.com.br> wrote:
> Hello Vincent,
>
> On Wed, Aug 25, 2010 at 10:24 PM, Vincent McIntyre
> <Vince.M...@atnf.csiro.au> wrote:
>> this problem is also occurring on Dell Optiplex 780 machines,
>> the PCI ID of the network card is 8086:10de.
>
> Can you test with our daily image? It has updated kernel and would be
> nice to know if it works for you.

I noticed that it has already been tested with dailies and that it
works. So ignore this.

Thanks a lot.

Ben Hutchings

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Aug 26, 2010, 10:30:02 PM8/26/10
to
On Thu, 2010-08-26 at 11:24 +1000, Vincent McIntyre wrote:
> Hi,
>
> this problem is also occurring on Dell Optiplex 780 machines,
> the PCI ID of the network card is 8086:10de.
>
> I tried installing using this netboot image:
> http://ftp.au.debian.org/debian/dists/lenny/main/installer-i386/current/images/netboot/debian-installer/i386/
> which has the date stamp '20090123lenny7' in boot-screens/f1.txt.
>
> It would be helpful to know whether the kernel team intends to
> address this issue, I understand that you are always quite busy.
>
> It may be helpful to retitle this bug:
> igb: missing support for more Intel 82576 variants

Aargh, you've transposed two digits and confused both yourself and me.
The above device ID is for an 825*67* supported by e1000e, not an 82576
supported by igb (for which we already backported the necessary
changes).

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Vincent McIntyre

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Aug 27, 2010, 12:30:02 AM8/27/10
to
On Fri, Aug 27, 2010 at 12:24:01PM +1000, Ben Hutchings wrote:
>
> Aargh, you've transposed two digits and confused both yourself and me.
> The above device ID is for an 825*67* supported by e1000e, not an 82576
> supported by igb (for which we already backported the necessary
> changes).

You're right. My apologies for the confusion. I suspect a my search turned
up some hits on the 82576 device as well and I didn't catch the transposition.

Just to be crystal clear about this, the device I was having issues with is:

lspci -knn: 00:19.0 Ethernet controller [0200]: Intel Corporation 82567LM-3 Gigabit Network Connection [8086:10de] (rev 02)

so my suggestion for retitling is wrong.
Thanks for the correction.

--

Ben Hutchings

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Aug 27, 2010, 12:40:01 AM8/27/10
to
On Fri, 2010-08-27 at 14:07 +1000, Vincent McIntyre wrote:
> On Fri, Aug 27, 2010 at 12:24:01PM +1000, Ben Hutchings wrote:
> >
> > Aargh, you've transposed two digits and confused both yourself and me.
> > The above device ID is for an 825*67* supported by e1000e, not an 82576
> > supported by igb (for which we already backported the necessary
> > changes).
>
> You're right. My apologies for the confusion. I suspect a my search turned
> up some hits on the 82576 device as well and I didn't catch the transposition.
>
> Just to be crystal clear about this, the device I was having issues with is:
>
> lspci -knn: 00:19.0 Ethernet controller [0200]: Intel Corporation 82567LM-3 Gigabit Network Connection [8086:10de] (rev 02)
>
> so my suggestion for retitling is wrong.
> Thanks for the correction.

I've committed support for this in the svn repository branch for lenny.
You can build and test this now by following the instructions at
<http://kernel-handbook.alioth.debian.org/ch-common-tasks.html#s-common-official-vcs> or wait for version 2.6.26-25 to appear in stable-proposed-updates.

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Vincent McIntyre

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Aug 29, 2010, 9:50:03 PM8/29/10
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On Fri, Aug 27, 2010 at 02:31:22PM +1000, Ben Hutchings wrote:
>
> I've committed support for this in the svn repository branch for lenny.
> You can build and test this now by following the instructions at
> <http://kernel-handbook.alioth.debian.org/ch-common-tasks.html#s-common-official-vcs> or wait for version 2.6.26-25 to appear in stable-proposed-updates.
>

With a little guidance from Ben I was able to build a package
(linux-image-2.6.26-2-686_2.6.26-25_i386.deb) and install it.

The network card is now recognized and so far it is working ok.
Details in the attachments.

Many thanks for the quick response!

--

lspci.txt
dmesg.txt
ethtool.txt
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