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LGAM Knowledge Base - new forum posts

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Oct 14, 2009, 8:22:29 PM10/14/09
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LGAM - new forum posts


Re: Recently updated tag!!!

Posted: 14 Oct 2009 03:15 PM PDT

I could not delete my posts still.


Forum category: Hidden / Per page discussions
Forum thread: Suggestions

Re: Can not upload files

Posted: 14 Oct 2009 03:14 PM PDT

Wayne, it gives error that only administrator or few moderators can upload files.


Forum category: General / Bugs, Errors & Broken Links
Forum thread: Outages / How to report problems accessing the site

Re: Council Wikis

Posted: 13 Oct 2009 06:07 PM PDT

Hi Ashish, Darron.

I think that there are a few things that make it hard to get a wiki up & running.

  • The term "wiki" itself seems to put some people off - we have had a few discussions about it here at Bundy, and if I was setting up a new one from scratch, I'd probably refer to it as the "Knowledge Management System" or something like that.
  • Apathy - I think that wikis have the potential to revolutionise collaboration in the work place, and reduce duplication of effort, but a lot of people just don't care if the wheel gets reinvented every second year, as long as they are getting paid.
  • Ashish, I think you are right about the "Control" issue, a lot of people are unwilling to trust others to do the right thing and self-moderate, and just don't get the philosophy of getting information out there even if it is only 80% correct, and then relying on people viewing the information to correct it over time.
  • Fear of wiki syntax. Wiki Syntax isn't that hard. I'm sure I could teach a 11 year old the basics in a few hours, but some people seem to be scared off by it.

Having said all that, I think that in 5 or 10 years time, collaboration in the work place using wikis and other collaboration software will become the norm, and that if we keep chipping away here, and on our Council systems, and elsewhere we will eventually succeed in winning more people over to the wiki concept.


Forum category: General / General
Forum thread: Council Wikis
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LGAM Knowledge Base - new forum posts

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Oct 15, 2009, 8:49:29 PM10/15/09
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Re: Home page - purpose, scope, hierarchy of information

Posted: 15 Oct 2009 03:25 PM PDT

Wayne, good to see new format of "About" page. Many thanks.

To some degree, I agree that the kind of information should stay in "About" page. However, how many clicks do site receive on "about" page versus "home" page?.

If prospective information seeker/collaborator is visiting our site/page, it should be somewhat attractive (Our target should be first make it easy for that person to know, what she can find here, once she finds useful information, hopefully she will contribute. It is more of take and give (rather than give and take)

We also need to ensure, the purpose of the site is information and knowledge share from working professionals on projects/issues/risks on top of basic information. We should encourage to put more emphasis (as it is currently) on "how to do it", "working examples". One of the other desirable aspect of our site should be (would be of interest to Consultants and LG officers alike) is kind of audited page of skills matrix, who can help in what area. A brief profile or short CV can help. Also, need for what are we working on currently? for next 6 months or over few years, which can lead to joint projects or working through with some what similar challenges.

For example, few of my current project involves in Risk Management, Business Continuity, Resource Planning and development of Asset Management Plan is coming up. Where applicable, I am hoping to form face to face forums to add on the good work already done on web environment.

I would see the site as basic Environmental Scanning exercise (for general information) plus providing a base/stepping stone to formal/informal working group establishment.


Forum category: Hidden / Per page discussions
Forum thread: Suggestions

Re: Home page - purpose, scope, hierarchy of information

Posted: 15 Oct 2009 01:34 AM PDT

Ashish, I thought about this a bit more and I think the About page, which is already linked to in the top menu and therefore available on every page, might be a good place for the type of information you would like to see somewhere.


Forum category: Hidden / Per page discussions
Forum thread: Suggestions

Re: Home page - purpose, scope, hierarchy of information

Posted: 14 Oct 2009 07:11 PM PDT

Hi Ashish,

If you like you can add the headers to the home page yourself, and feel free to make a few suggestions about what the purpose & scope, etc, of the site should be. I want the site to be one that everyone in Local Government feels they have a stake in. You making changes to the main page of your own accord, will be a very good thing, because it will mean others are less likely see it as just my site.


Forum category: Hidden / Per page discussions
Forum thread: Suggestions

Google Wave

Posted: 14 Oct 2009 07:02 PM PDT

Hi all, I just got access to Google Wave yesterday, and I have a couple of invites spare, if anyone is interested.


Forum category: Information Technology / Information Technology
Forum thread: Google Wave

Posted: 14 Oct 2009 06:56 PM PDT

Hi Ashish, you still haven't signed up to be a member of the site.

http://www.lgam.info/system:join

Click on the link above & enter "lgam" into the box, and you should be able to upload files.

Re: Home page - purpose, scope, hierarchy of information

Posted: 14 Oct 2009 05:32 PM PDT

Wayne,

Can I request you to please consider to put following headers on home page e.g. purpose, scope, exclusions and hierarchy of information (through flow chart linking to major pages).

I agree there are 1900+ pages but they are not that much user-friendly/adequately structured (or I cant feel - being a newcomer). As may be the fundamental of wiki (not to have governance) but, I felt the need for bit of additional structure and governance).

Regards,
Ashish


Forum category: Hidden / Per page discussions
Forum thread: Suggestions

LGAM Knowledge Base - new forum posts

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Oct 16, 2009, 9:36:00 PM10/16/09
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    Re: Google Wave

    Posted: 16 Oct 2009 04:40 AM PDT

    Done,

    I think it might take a few days before it works its way through the system though.

    When you get it I have started a wave here - https://wave.google.com/wave/#restored:wave:googlewave.com!w%252BP_9KFo2oB

    Re: Google Wave

    Posted: 16 Oct 2009 02:46 AM PDT

    Pl invite me. moc.liamg|ghsihsahahs#moc.liamg|ghsihsahahs

    Re: Copyright - Google Maps

    Posted: 15 Oct 2009 10:51 PM PDT

    Thanks for clarification.

    Cheers,


    Forum category: Hidden / Per page discussions
    Forum thread: Suggestions

    Re: Copyright - Google Maps

    Posted: 15 Oct 2009 08:33 PM PDT

    Hi Ashish, none of the Google Maps on the site are Screen Dumps.

    They are all live links and contain a terms of use link in the bottom right hand corner of the map.
    http://www.google.com/intl/en_au/help/terms_maps.html

    Google Maps expressly encourages users to add links to their websites, and I suspect that they will be very pleased to have so many of their maps on the site.


    Forum category: Hidden / Per page discussions
    Forum thread: Suggestions

    Re: Copyright - Google Maps

    Posted: 15 Oct 2009 08:06 PM PDT

    You might have observed that I have removed "Google image" of Gold Coast City Council area.

    I admit that it would be rare to put finger on anyone on copyright issues on wiki (as might not be possible to track who changed what?)

    My opinion is we can not use screenshot from Google Maps (or other copyright maps) unless otherwise, we have permission to use them.


    Forum category: Hidden / Per page discussions
    Forum thread: Suggestions

    Posted: 15 Oct 2009 07:30 PM PDT

    Thanks Bruce,

    What I mean by, "face to face" forum to cover a informal/formal working group or regular meetings held to share knowledge/information (not so formal as conferences).

    Face to face (may also includes one to one by phone/video conference/web conference/email chat/ email), who might help or direct in relevant area of expertise for the given issue/agenda. I should have used word "Live" collaboration through meetings/working group or web facilities.

    What I could not find from wiki is, all basic information is good, but what if I really need expert in X, Y or Z area with my specific question?
    Online forum (like we are discussing) now can be used.


    Forum category: Hidden / Per page discussions
    Forum thread: Suggestions

    Posted: 15 Oct 2009 06:38 PM PDT

    Hi Ashish
    Yes great response. I have been at Wayne for a while about making the front page attractive and userfriendly. I think you only get one go at pricking people's interest. I also wanted to ask what you mean by the face to face forum's. I think at some point the concept of collaboration and the vehicle (Wiki) needs to be promoted to a lot of potential benificiaries at one time. Perhaps a Local Govt. conference or Asset Management conference so it reaches critical mass and takes off getting input from many different people.
    Regards
    Bruce Janke


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    LGAM Knowledge Base - new forum posts

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    Oct 17, 2009, 8:12:47 PM10/17/09
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    Open Collaborative Design

    Posted: 17 Oct 2009 03:37 PM PDT

    I have just created a new page about Open Collaborative Design, which is a concept I believe could radically change the way Local Government functions, and make it incredibly more efficient.

    Please read the AdCiv.org AdCiv.org article referenced at the bottom of the page. It eloquently sums up a lot of the things that made me want to create this site.


    Forum category: General / News
    Forum thread: Open Collaborative Design

    LGAM Knowledge Base - new forum posts

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    Oct 18, 2009, 9:37:07 PM10/18/09
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    Re: Council Wikis

    Posted: 18 Oct 2009 05:44 PM PDT

    Ashish, Wayne
    Sorry for slow response but I have been away in Melbourne at the National User Conference of our Asset Management Software supplier (Conquest). This conference was very worthwhile as the case studies presented (by short and long term users) highlight many key aspects of Asset Management and how others address/handle these issues.
    On the ISO9000 (documentation) debate, I agree that the Wiki style may not be appropriate as the final document repository (for ISO9000) but I see the Wiki as a way to collaborate on the documents that are included in the ISO system.
    In my case I am now trialling this concept (albeit we at WSC are not into ISO9000) with AM system user documentation.
    I have loaded drafts onto the Wiki in a specific AM System Documentation area. I have advised users etc that they are there and that I would welcome their comments. Once a final (or close to final) document is available I will place this in our current documentation system (Dataworks/Tech One ECM). I see this as working - just need to get feedback happening. I am also distributing hard copies of doc at this stage for those afraid of the Wiki? I take their comments on paper and update the Wiki.


    Forum category: General / General
    Forum thread: Council Wikis

    Re: Six Sigma In Local Government

    Posted: 18 Oct 2009 04:30 PM PDT

    No worries, Ashish.

    The wikitext takes a little practice, but I'm sure you will catch on quickly, and the icons above the edit box make life easier too.
    I am really thankful to have you sign up and contributing to the site and the forums on a regular basis by the way.
    I already had a link to Six Sigma on the Problem Solving Techniques page so I thought it made sense to combine the two articles.

    Six Sigma In Local Government

    If you like put a sub-heading in the article called Six Sigma In Local Government, like I have done above (3 pluses before any text will make it into a sub-heading).


    Forum category: Hidden / Per page discussions
    Forum thread: Suggestions

    Six Sigma In Local Government

    Posted: 18 Oct 2009 03:17 PM PDT

    Hi Wayne,

    Thanks for editing page for six sigma (and make it looking better, I am still learning putting hyperlinks (rather than copy and paste) etc in Wiki

    I was inclined to be more specific to local government (how it applies and how it is used, how it can be used) rather than mere what Six Sigma is? in context of manufacturing industry. Thats why I called it "Six Sigma in Local Government".

    Regards,
    Ashish


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    LGAM Knowledge Base - new forum posts

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    Oct 19, 2009, 8:13:30 PM10/19/09
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    Re: Many thanks to you

    Posted: 18 Oct 2009 07:26 PM PDT

    Wayne, you are most welcome.

    In reality, many thanks to you to lead, manage and provide such a platform for all of us to share, learn and grow. I see it as a medium to contribute and gain.

    I am glad to find you and other like minded professionals here!!!.

    Regards,
    Ashish


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    LGAM Knowledge Base - new forum posts

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    Oct 22, 2009, 8:11:01 PM10/22/09
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    User Map

    Posted: 21 Oct 2009 08:50 PM PDT

    I thought a map showing where the contributors to this site come from might be of interest, I haven't quite finished plotting everyone's location just yet, but it is starting to take shape.

    Click here for a larger version of the map.


    Forum category: General / News
    Forum thread: User Map

    LGAM Knowledge Base - new forum posts

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    Oct 23, 2009, 8:09:08 PM10/23/09
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    Re: User Map

    Posted: 22 Oct 2009 10:23 PM PDT

    Thanks Darron.

    Yes, I hope it will generate some enthusiasm. It is a very good way of highlighting the fact that people form all over have contributed to the site. I think I will transfer it to the front page permanently after it drops out of the news section.


    Forum category: General / News
    Forum thread: User Map

    Re: User Map

    Posted: 22 Oct 2009 06:24 PM PDT

    Hey Wayne, great initiative.
    I see I am on the map at Moss Vale. Well done.
    This might get people interested in contributing and having their location and name on the map.
    Regards
    Darron


    Forum category: General / News
    Forum thread: User Map
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