Knowledge Management in Support of Competitive Intelligence Workshop - Cape Town - 2 June 2011
Esther Josias
KNOWLEDGE MANAGEMENT IN SUPPORT OF COMPETITIVE INTELLIGENCE WORKSHOP
iNkosi Lodge - Cape Town
2 June 2011
Learners will receive a certificate of attendance.
R5 975 pp Early Bird until 7 Apr / R6 975 pp Normal until 5 May 2011 / R7 975 pp Late until 25 May
- Registration fees include full KARM 2011 conference attendance. For more info, scroll down.
- Register 4 delegates and get 5% discount.
Aim
To introduce the concept of Competitive Intelligence (CI). It is often required from knowledge managers to assist and support the CI manager/team. However, not all individuals responsible for Knowledge Management (KM) have the necessary understanding of CI and thus experience difficulty in supporting the CI function. This workshop aims to provide knowledge managers with an understanding of and skills to support the CI team. The workshop also provides an introduction to individuals who would like to broaden their understanding of CI as an alternative career choice.
Who should attend?
Individuals who are part of a KM and/or CI team. All those who would like to develop an understanding of CI.
Summary of workshop
The workshop explains the interrelationship that exists between KM and CI. A detailed and extensive discussion of CI from both a theoretical as well as a practical perspective will be provided. The manner in which KM should assist and support the CI function in an organisation will be indicated. The workshop will also equip individuals with the necessary understanding of CI to prepare them for a career in CI. Practical guidelines (based on the experience of the presenter) on implementing a CI capability will be provided. Learners should have an intermediate to advanced knowledge of KM (as opposed to only Information management), but no knowledge of CI is required.
Workshop contents
1. Introduction to CI
- The concept of CI
- Related concepts to CI
- KM and CI
- Skills sets of KM versus CI
2. The CI cycle: Explaining and defining the stages in the CI cycle
3. Identifying intelligence needs
4. Planning and direction: Information systems in support of intelligence
5. Collection
6. Analysis of CI products and services
Presenter: Dr Deonie Botha
Dr Deonie Botha obtained a doctorate in KM in 2007 from the University of Pretoria. She is currently enrolled at the University of Pretoria for a second Masters degree. She lectured in KM and CI at the University of Pretoria for several years and has offered short courses to a variety of organisations such as Investec, City of Johannesburg, Free State Dept of Education, etc.
In 2006, she joined Kumba Iron Ore and was responsible for Knowledge Management and Market Intelligence, upon which she was appointed at Anglo American PLC also in the capacity of Knowledge Management. Dr Botha has travelled extensively and has written many local and international papers on various aspects of KM. She has also facilitated workshops on KM at several conferences. Although she has an extensive academic background in KM and is a firm believer in the value of academic qualifications, she believes that success in KM can only be obtained by creating a sustainable KM capability that can deliver of the objectives of the organisation.
Outcomes
The learner will be provided with the knowledge to understand the:
- difference between KM and CI
- manner in which the KM manager/team should assist and support the CI manager/team
- skills set necessary for CI
- CI cycle
- portfolio of CI products that needs to be delivered
The workshop is part of the KARM 2011 conference:
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Fifth Annual
KNOWLEDGE, ARCHIVES & RECORDS MANAGEMENT CONFERENCE (KARM 2011)
iNkosi Lodge, Cape Town
1-2 June 2011
Theme: Backing the future with the past
REGISTRATION FEES
(Conference registration does not include accommodation or airport transfers)
Early Bird until 7 April 2011: R5 975 per person
Normal until 5 May 2011: R6 975 per person
Late until 25 May 2011: R7 975 per person
REGISTER FOUR OR MORE DELEGATES AND GET A 5% DISCOUNT.
No walk-in registrations will be accepted.
PAPERS AND SPEAKERS
- Current trends in knowledge management - Dr Deonie Botha, Anglo American PLC
- A practical discussion of knowledge management in the project management environment - Dr Deonie Botha, Anglo American PLC
- Improving the knowledge exchange landscape in the Cape Flats, a developing community in South Africa - Dr Marlon Parker, CPUT
- The National Research Foundations heritage collections digitisation project: preserving for the future - Mr Hein Spingies, NRF
- The creation of an electronic database of South African music collections - Ms Santie de Jongh, US
- Incorporating records management into the general managerial functions of planning, organising, guiding and controlling - Mrs Amanda vd Merwe, NWU
- Electronic records management and compliance with regulatory requirements at UCT - a case study - Prof Michael Kyobe, UCT
TRAINING WORKSHOPS
(Delegates must choose ONE workshop)
Workshop 1: KM in Support of Competitive Intelligence - Presenter: Dr Deonie Botha
Workshop information appears above.
Workshop 2: The Nuts & Bolts of Records Management - Presenter: Mrs Amanda Van Der Merwe
The workshop will equip learners with the necessary knowledge and practical skills to implement a records management programme in their organisation. Based on Unit Standard 242866: Identify, operate and maintain the records management system in the public sector. This short course was approved by the North West University Institutional Academic Standards on 26 April 2006. The course is at NQF level 3. Learners will earn 6 credits on successful assessment. Assessment entails a six-month distance programme, during which eight related assignments must be completed. Learners will earn 6 credits if they complete the 8 assessment assignments successfully and receive a North West University short course certificate.
Who should attend?
Records managers who are new in the position, filing/registry staff, administrative staff, secretaries, office professionals, managers who need to control their records and anyone who wants to learn about records management.
- Conceptual records management foundations
- Purpose of a records management (RM) system
- RM legislative and procedural requirements
- Operation of a records storage and retrieval system
- Identification of records
- Records classification systems
- Appraisal and disposal of records
- Introduction to electronic records
SOCIAL EVENT
Spier Tour, which includes wine tasting and dinner at Moyo, Stellenbosch
FULL DETAILS
Full Conference details, including the programme and registration form, can be requested from:
Orion: E-mail: or...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
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DO NOT MISS OUR UPCOMING WORKSHOPS:
Courses and workshops can be offered in-house, in other provinces or at a group rate. No VAT is charged. All registration forms and payments must be received 14 days prior to the workshop. No walk-in registrations will be accepted. Please communicate with us if your registration is late. A 10% surcharge applies to late registrations and payments.
DURBAN
Emotional Intelligence - 12 Apr 2011 - R1 254 pp
Stress and Time Management - 13 Apr 2011 - R1 254 pp
Minute Taking - 14-15 Apr 2011 - R2 280 pp
Developing Your Management Potential I - 5 May 2011 - R1 254 pp
Advanced Reception/Frontline Staff - 11 May 2011 - R1 254 pp
Assertiveness - 18 May 2011 - R1 254 pp
Minute Taking - 23-24 May 2011 - R2 280 pp
Developing Your Management Potential II - 1 Jun 2011 - R1 254 pp
Business Writing - 7 Jun 2011 - R1 254 pp
Stress and Time Management - 8 Jun 2011 - R1 254 pp
Assertiveness - 9 Jun 2011 - R1 254 pp
Emotional Intelligence - 14 Jun 2011 - R1 254 pp
POLOKWANE
Emotional Intelligence - 12 Apr 2011 - R1 254 pp
Stress and Time Management - 13 Apr 2011 - R1 254 pp
Developing Your Management Potential II - 14 Apr 2011 - R1 254 pp
Minute Taking 5-6 May 2011 - R2 280 pp
Facilitator Training - 11-13 May 2011 - R4 250 pp
Assessor Training - 25-27 May 2011 - R4 250 pp
Personal Assistant - 21 Jun 2011 - R1 254 pp
Minute Taking - 22-23 Jun 2011 - R2 280 pp
Moderator Training - 6-8 Jul 2011 - R4 250 pp
Customer Care - 12 Jul 2011 - R1 254 pp
Event Management - 14-15 Jul 2011 - Early R2 000 pp until 14 Apr/Normal R2 280 pp until 12 May/Late R2 500 pp until 23 Jun
JOHANNESBURG
Developing Your Management Potential I - 12 Apr 2011 - R1 482 pp
Telesales - 13 Apr 2011 - R1 482 pp
Stress and Time Management - 19 Apr 2011 - R1 482 pp
Emotional Intelligence - 20 Apr 2011 - R1 482 pp
Managing Change - 5 May 2011 - R1 482 pp
Developing Your Management Potential II - 10 May 2011 - R1 482 pp
Assertiveness - 11 May 2011 - R1 482 pp
Minute Taking - 16-17 May 2011 - R2 736 pp
Receptionist/Frontline Staff - 18 May 2011 - R1 482 pp
Emotional Intelligence - 24 May 2011 - R1 482 pp
Business Writing - 1 Jun 2011 - R1 482 pp
Stress and Time Management - 2 Jun 2011 - R1 482 pp
Developing Your Management Potential I - 9 Jun 2011 - R1 482 pp
Advanced Reception/Frontline Staff - 21 Jun 2011 - R1 482 pp
Minute Taking - 22-23 Jun 2011 - R2 736 pp
CAPE TOWN
Managing Change - 7 Apr 2011 - R1 254 pp
Developing Your Management Potential I - 12 Apr 2011 - R1 254 pp
Developing Your Management Potential II - 13 Apr 2011 - R1 254 pp
Stress and Time Management - 14 Apr 2011 - R1 254 pp
Assertiveness - 19 Apr 2011 - R1 482 pp
Receptionist/Frontline Staff - 20 Apr 2011 - R1 482 pp
Advanced Reception/Frontline Staff - 3 May 2011 - R1 254 pp
Minute Taking - 5-6 May 2011 - R2 280 pp
Customer Care - 10 May 2011 - R1 254 pp
Telesales - 11 May 2011 - R1 254 pp
Emotional Intelligence - 18 May 2011 - R1 254 pp
Personal Assistant - 7 Jun 2011 - R1 254 pp
Personal Efficiency - 23 Jun 2011 - R1 254 pp
FULL DETAILS
Should you have any queries or require us to email or fax you the course information or a registration form, please contact: Orion: E-mail: or...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
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Poussiere detoiles - Professional Conference Organisers
Tel: Cape Town 021 906 6041 Polokwane 015 263 6946
Fax: 086 617 2017 Email: in...@pdesa.co.za
Web: www.pdesa.co.za Google group: http://groups.google.com/group/pdesa?hl=en