MINUTE TAKING TRAINING WORKSHOP
This is a two-day workshop. Learners will receive an e-certificate of attendance.
Miami Lodge - Polokwane - 6-7 April 2011
R2 280 pp until 24 Mar - 10% surcharge for payments after 24 Mar.
All registration forms must be received by 24 Mar. No walk-in registrations will be accepted.
St Annes Guest House - Durban - 14-15 April 2011
R2 280 pp until 31 Mar - 10% surcharge for payments after 31 Mar.
All registration forms must be received by 28 Mar. No walk-in registrations will be accepted.
Oaklands Inn - Johannesburg - 14-15 April 2011
R2 736 pp until 31 Mar - 10% surcharge for payments after 31 Mar.
All registration forms must be received by 28 Mar. No walk-in registrations will be accepted.
iNkosi Lodge - Cape Town - 5-6 May 2011
R2 280 pp until 19 Apr - 10% surcharge for payments after 19 Apr.
All registration forms must be received by 19 Apr. No walk-in registrations will be accepted.
AIM
To enable the learner to prepare for, take and distribute full and professional minutes.
CONTENT
1. UNDERSTANDING THE ROLE OF MEETINGS
- What a should meeting consist of and what it should achieve
- Special types of meetings and the role of the secretary in the meeting
- Familiarising yourself with the language of meetings
2. ORGANISING AN EFFECTIVE AND PRODUCTIVE MEETING
- Sending out the Notice of a Meeting
- Suggestions for more productive meetings
- Checklist of arrangements that need to be made
- What you should take with you and where you should sit
3. PREPARING A WORKING AGENDA
- The objective of an agenda
- Standard sections that need to be included
- Headings and attachments that get people to think and prepare for the topic
- Clearing the agenda prior to sending it out
- Utilising agenda formats available in MS Word
4. THE PROCEDURE DURING A MEETING
- Check attendance, read previous minutes, motions, discussions and agenda points
- Call in guests or specialists, brainstorming and idea generation, voting and decision-making, summarising and setting future dates
5. IDENTIFYING THE TYPE OF MINUTES YOU ARE EXPECTED TO TAKE
- Verbatim Minutes - word-for-word
- Resolution Minutes - formal type meetings
- Narrative Minutes - telling the story of the meeting
- Action Minutes - for working groups, etc.
6. MEETING TERMINOLOGY
7. HOW TO RECORD VOTES
8. BONUS EXTRA: REPORTED SPEECH/PAST TENSE FORMS
OUTCOME
The learner has been provided with the necessary knowledge to prepare for, take and distribute full and professional minutes.
WHO SHOULD ATTEND?
All staff members who are required to take minutes.
Should you have any queries or require us to email or fax you the registration form, please contact:
Orion: E-mail: or...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
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DO NOT MISS OUR UPCOMING EVENTS:
Courses and workshops can be offered in-house, in other provinces or at a group rate. No VAT is charged. All registration forms and payments must be received 14 days prior to the workshop. No walk-in registrations will be accepted. Please communicate with us if your registration is late. A 10% surcharge applies to late registrations and payments.
PRETORIA
Disaster Preparedness & the Strategic Management of Information & Knowledge - 15-16 Mar 2011 - Early Bird R4 800 pp until 28 Feb. R5 280 until 10 Mar.
Enterprise Risk Management Training - 17-18 Mar 2011 - Early Bird R4 800 pp until 28 Feb. R5 280 until 10 Mar.
DURBAN
The Nuts and Bolts of Records Management Short Course - 12-13 May 2011 - Early Bird R6 475 pp until 10 Mar. Normal R6 875 pp until 7 Apr. Late R7 275 pp until 26 Apr.
Based on Unit Standard 242866: Identify, operate and maintain the records management system in a public sector. The course is at NQF level 3. Learners will earn 6 credits on successful assessment.
Developing Your Management Potential II - 8 Mar 2011 - R1 254 pp
Cultural Diversity - 15 Mar - R1 254 pp
Assertiveness - 16 Mar 2011 - R1 254 pp
Managing Change - 22 Mar 2011 - R1 254 pp
Receptionist/Frontline Staff - 6 Apr 2011 - R1 254 pp
Emotional Intelligence - 12 Apr 2011 - R1 254 pp
Stress and Time Management - 13 Apr 2011 - R1 254 pp
Minute Taking 14-15 Apr 2011 - R2 280 pp
POLOKWANE
Customer Care - 2 Mar 2011 - R1 254 pp
Personal Assistant - 3 Mar 2011 - R1 254 pp
Managing Change - 9 Mar 2011 - R1 254 pp
Receptionist/Frontline Staff - 16 Mar 2011 - R1 254 pp
Stress and Time Management - 23 Mar 2011 - R1 254 pp
Assertiveness - 24 Mar 2011 - R1 254 pp
Minute Taking 6-7 Apr 2011 - R2 280 pp
Emotional Intelligence - 12 Apr 2011 - R1 254 pp
Developing Your Management Potential II - 14 Apr 2011 - R1 254 pp
Event Management - 8-9 Jun 2011 - Early Bird R2 000 pp until 10 Mar. Normal R2 280 pp until 12 Apr. Late R2 500 pp until 10 May.
Facilitator Training - Offered on request. Can be offered at night or weekends. One on one and group training can be arranged.
Assessor Training - Offered on request. Can be offered at night or weekends. One on one and group training can be arranged.
Moderator Training - Offered on request. Can be offered at night or weekends. One on one and group training can be arranged.
JOHANNESBURG
Telesales - 9 Mar 2011 - R1 482 pp
Cultural Diversity - 15 Mar - R1 482 pp
Advanced Reception/Frontline Staff - 17 Mar 2011 - R1 482 pp
Business Writing - 23 Mar 2011 - R1 482 pp
Receptionist/Frontline Staff - 5 Apr 2011 - R1 482 pp
Assertiveness - 6 Apr 2011 - R1 482 pp
Developing Your Management Potential I - 12 Apr 2011 - R1 482 pp
Telesales - 13 Apr 2011 - R1 482 pp
Minute Taking - 14-15 Apr 2011 - R2 736 pp
Stress and Time Management - 19 Apr 2011 - R1 482 pp
Emotional Intelligence - 20 Apr 2011 - R1 482 pp
CAPE TOWN
Women at Work - 1 Mar 2011 - R1 254 pp
Cultural Diversity - 2 Mar 2011 - R1 254 pp
Retail Sales - 3 Mar 2011 - R1 254 pp
Personal Efficiency - 8 Mar 2011 - R1 254 pp
Sales - 9 Mar 2011 - R1 254 pp
Telesales - 10 Mar 2011 - R1 254 pp
Developing Your Management Potential I - 15 Mar 2011 - R1 254 pp
Developing Your Management Potential II - 16 Mar 2011 - R1 254 pp
Stress and Time Management - 17 Mar 2011 - R1 254 pp
Receptionist/Frontline Staff - 23 Mar 2011 - R1 254 pp
Business Writing - 24 Mar 2011 - R1 254 pp
Advanced Reception/Frontline Staff - 29 Mar 2011 - R1 254 pp
Managing Change - 7 Apr 2011 - R1 254 pp
Developing Your Management Potential I - 12 Apr 2011 - R1 254 pp
Developing Your Management Potential II - 13 Apr 2011 - R1 254 pp
Stress and Time Management - 14 Apr 2011 - R1 254 pp
Assertiveness - 19 Apr 2011 - R1 482 pp
Receptionist/Frontline Staff - 20 Apr 2011 - R1 482 pp
Minute Taking - 5-6 May 2011 - R2 280 pp
FULL DETAILS
Should you have any queries or require us to email or fax you the course information or a registration form, please contact: Orion: E-mail: or...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
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Poussiere detoiles - Professional Conference Organisers
Tel. Cape Town 021 906 6041 Polokwane 015 263 6946
Fax. 086 617 2017 Email: in...@pdesa.co.za