Librarian Training Seminars and Workshops - Polokwane, Pretoria, Durban and Cape Town - Feb-May 2013

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Esther Josias-Manuel

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Jan 25, 2013, 4:52:27 AM1/25/13

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LIBRARIAN TRAINING SEMINARS AND WORKSHOPS *POLOKWANE, PRETORIA, DURBAN & CAPE TOWN*
WORKSHOP REGISTRATION FEES
Polokwane, Durban and Cape Town R950 pp per day Pretoria R1 150 pp per day Register 2 people & get 5% discount. Register 3-4 people & get 10% discount. Register 5 or more people & get 15% discount. No walk-in registrations accepted.
SEMINAR REGISTRATION FEES
Polokwane, Durban and Cape Town R100 pp per day Pretoria R150 pp per day No catering is provided at seminars. Pre-registration is vital to book your space. Late registrations will be charged R110. If fewer than 10 people register by the close of registration, the seminar will be postponed!
WORKSHOP VENUES – Please note that Seminar Venues may differ. Please enquire from organisers.
POLOKWANE Bolivia Lodge	PRETORIA Kosmos Guest House, UNISA Sunnyside Campus
DURBAN Sica Guest House, Berea	CAPE TOWN iNkosi Lodge, De Tijger
POLOKWANE	CAPE TOWN
*Seminars:* Customer Service Excellence for Librarians – 15 Feb R100 per person. Registration closes 7 Feb 2013. *Workshops:* Registration closes 8 days before the workshop Minute Taking for Librarians – 22 Feb Report Writing for Librarians – 15 Mar Moving into Management for Librarians – 17 May	*Seminars:* Customer Service Excellence for Librarians – 19 Apr R100 per person. Registration closes 5 April 2013. *Workshops:* Registration closes 2 April 2013 Minute Taking for Librarians – 16 Apr Report Writing for Librarians – 17 Apr Moving into Management for Librarians - 18 Apr
PRETORIA	DURBAN
*Librarian Workshops:* Registration closes 14 February 2013. Minute Taking for Librarians – 28 Feb Report Writing for Librarians – 1 Mar	*Seminars:* Customer Service Excellence for Librarians – 8 Mar Registration closes 22 Feb 2013. *Workshops:* Registration closes 22 Feb 2013 Minute Taking for Librarians – 5 Mar Report Writing for Librarians – 6 Mar Moving into Management for Librarians – 7 Mar
ENQUIRIES Esther: E-mail: est...@pdesa.co.za Cell: 076 508 9526 Fax: 086 617 2017
*UPCOMING TRAINING WORKSHOPS* *CAPE TOWN, DURBAN, JOHANNESBURG & POLOKWANE*
Courses and workshops can be offered in-house, in other provinces or at a group rate. Registration forms and payments must be received 14 days prior to training. No walk-in registrations are accepted. Please advise us if your registration is late. A 10% surcharge applies to late registrations & payments.
WORKSHOP FEES
Cape Town, Durban and Polokwane R1 370 pp per day / R2 625 pp for two days	Pretoria and Johannesburg R1 540 pp per day / R2 850 pp for two days
COURSE FEES - refer to the relevant course
POLOKWANE		CAPE TOWN
*Workshops:* Develop Your Management Potential II – 5 Feb Aids Awareness – 7 Feb Advanced Frontline Reception – 12 Feb Stress and Time Management – 13 Feb Assertiveness – 14 Feb Customer Care – 19 Feb Frontline Reception – 21 Feb _____________________________________________ *Courses:* Assessor Training Course – 9, 16 & 23 Feb R4 275 per person per course payable by 1 Feb 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 1 Feb. First Instalment of R1 400 on 15 Feb. Last Instalment of R1 400 on 15 Mar. Fee includes: Training, Assessment, Moderation + Certification Facilitator Course – 4, 11 & 18 May R4 275 per person per course payable by 15 Apr 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 15 Apr. First Instalment of R1 400 on 3 May Last Instalment of R1 400 on 17 May Fee includes: Training, Assessment, Moderation + Certification		*Workshops:* Sales Negotiations – 1 Feb Stock Loss Prevention – 4 Feb Visual Merchandising – 6 Feb Training for Retail Assistants – 7 Feb Assertiveness – 11 Feb Business Writing Skills – 12 Feb Telesales – 13 Feb Frontline Reception – 15 Feb Stress and Time Management – 18 Feb Develop Your Management Potential I – 19 Feb Develop Your Management Potential II – 20 Feb Communication Excellence – 21 Feb Advanced Frontline Reception – 22 Feb Customer Care – 25 Feb Project Management – 26-27 Feb ______________________________________________ *Courses:* Assessor Training Course – 6, 13 & 20 Apr R4 275 per person per course payable by 20 Mar 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 20 Mar. First Instalment of R1 400 on 6 Apr. Last Instalment of R1 400 on 6 May Fee includes: Training, Assessment, Moderation + Certification
JOHANNESBURG		DURBAN
Develop Your Management Potential I – 5 Feb Customer Care – 6 Feb Sales Negotiations – 8 Feb Communication Excellence – 11 Feb Develop Your Management Potential II – 12 Feb Minute Taking – 13-14 Feb Assertiveness – 18 Feb Advanced Frontline Reception – 19 Feb Training for Retail Assistants – 20 Feb Stock Loss Prevention – 21 Feb _____________________________________________ *Courses:* Nuts & Bolts of Records Management – 7-8 Mar R6 475 per person. Registration closes 21 Feb 2012. Fee includes: Training, Assessment & Moderation. Register 3 people & get 5% discount. Register 4 or more people & get 10% discount.		Visual Merchandising – 5 Feb Stock Loss Prevention – 6 Feb Goods Receiving and Dispatch – 7 Feb Customer Care – 11 Feb Develop Your Management Potential II – 13 Feb Advanced Frontline Reception – 18 Feb Assertiveness – 19 Feb Project Management – 21-22 Feb Diversity Training – 25 Feb
		FULL DETAILS
		Should you have any queries or require us to email or fax you the course information or a registration form, please contact Esther: E-mail: est...@pdesa.co.za Cell: 076 508 9526 Fax: 086 617 2017
CONTACT INFORMATION Mon - Fri: 09h30-11h00 & 11h30-14h00 Sat, Sun, Last Fri of the month, Public Holidays & during events: Closed
POLOKWANE		CAPE TOWN
Cell: 076 508 9526 Fax: 086 617 2017 Email: est...@pdesa.co.za Postal address: P O Box 15104, Flora Park, 0699 Physical: Port 74 Plot 39 Baskoppies, Dalmada		Cell: 084 2500 257 Fax: 086 617 7832 Email: in...@pdesa.co.za Postal and physical address: 10 Salmon Street, Silver Oaks, Kuilsriver, 7580
*Poussière d’étoiles - Bringing skills closer to you!* *Web:* *www.pdesa.co.za*

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