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Date: Fri, 02 Nov 12 05:37:03 GMT
Subject: US-MI: Pontiac-Technical Solutions Rep IV
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Job Title:     Technical Solutions Rep IV
Job Location:  MI: Pontiac
Pay Rate:      competitive
Job Length:    full time
Start Date:    2012-11-01

Company Name:  Mindlance
Contact:       Sumit Sath
Phone:         email only
Fax:           email only

Description:   Job order - 5518515 Title - Technical Solutions Rep IV Location  Pontiac, MI Duration - 01 Year Pay Rate - $15.33/hr Send resumes to vish...@mindlance.com



CANDIDATES MUST BE AVAILABLE TO WORK 2ND SHIFT FALLING IN TIME FRAME OF 1PM-12AM AND BE FLEXIBLE FOR WEEKEND WORK Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems 



Please refer to Job code 12-14275 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11378264.html?source=ng to apply online.


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For fastest processing of your resume, this employer asks that
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