T24: Deleting Customer from Customer

[Crusader Sterling Pensions]

 

Dear All,

 

How do one delete permanently a customer record from customer file am using T24 on R04.

 

Tans

[Santosh]

Hi Tans,

 

Irrespective of your release you never be able to reverse the cutsomer record in T24. You can use Posting Restriction of customer level to make it as dormant profile.

 

Regards

Santosh

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[Pawel (privately)]

Hi,

 

Exactly. Consult with Temenos if you really need to physically remove CUSTOMER records. I am sure that vendor can propose you some sort of "unofficial" steps which will include a lot of data checks. I am pretty sure that you will have to apply procedure on your own risk - therefore it is not recommended ;)

 

Customer deletion was simply not foreseen by the T24 package.

 

I hope you did not put "potential customer" records to your CUSTOMER application. This would be veeeery baaaaad idea (seen not once).

 

Kind regards

Pawel

 

Dnia 3-11-2009 o godz. 16:30 Santosh napisał(a):

Hi Tans,

 

Irrespective of your release you never be able to reverse the cutsomer record in T24. You can use Posting Restriction of customer level to make it as dormant profile.

 

Regards

Santosh

On Tue, Nov 3, 2009 at 5:24 PM, Crusader Sterling Pensions <crusaderste...@gmail.com> wrote:

 

Dear All,

 

How do one delete permanently a customer record from customer file am using T24 on R04.

 

Tans

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