Open Source CRM?
Jaidev Sridhar
This is my first post here. Hello everyone!
Is there a favourite open-source CRM that you'd recommend to friends?
I keep getting asked about it but I'm totally unaware of this field.
My brief search doesn't yield any good "free as in beer" ones --
they're mostly commercial open source software with free trials which
won't do.
-Jaidev
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Manish Chakravarty
Is there a favourite open-source CRM that you'd recommend to friends?
I keep getting asked about it but I'm totally unaware of this field.
My brief search doesn't yield any good "free as in beer" ones --
they're mostly commercial open source software with free trials which
won't do.
--
Manish Chakravarty
http://manish-chaks.livejournal.com\
Kartik Mistry
<manis...@gmail.com> wrote:
> Drupal?
Drupal is CMS.
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Vivek Khurana
>
> Hi List,
>
> This is my first post here. Hello everyone!
>
> Is there a favourite open-source CRM that you'd recommend to friends?
> I keep getting asked about it but I'm totally unaware of this field.
> My brief search doesn't yield any good "free as in beer" ones --
> they're mostly commercial open source software with free trials which
> won't do.
Sugarcrm, if you can bump up the RAM in the server. Give a shot to Vtiger too.
regards
Vivek
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Akarsh Simha
>
> Drupal is CMS.
CiviCRM?
Regards
Akarsh
VidAyer
Crm's come in all flavors for helpdesk, operations, sales, analytics,
etc... there's sugarcrm, rt is a helpdesk crm, opentaps, so it
depends on _your_ friends requirements and you might also want to
check the platforms, license, etc...
Vid
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Kenneth Gonsalves
> > Is there a favourite open-source CRM that you'd recommend to friends?
> > I keep getting asked about it but I'm totally unaware of this field.
> > My brief search doesn't yield any good "free as in beer" ones --
> > they're mostly commercial open source software with free trials which
> > won't do.
>
> Drupal?
could be a good idea to find out what a CRM is before recommending one
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regards
Kenneth Gonsalves
Associate
NRC-FOSS
http://nrcfosshelpline.in/web/
Jaidev Sridhar
On Wed, Jan 21, 2009 at 8:53 PM, VidAyer <v...@svaksha.com> wrote:
> Crm's come in all flavors for helpdesk, operations, sales, analytics,
> etc... there's sugarcrm, rt is a helpdesk crm, opentaps, so it
> depends on _your_ friends requirements and you might also want to
> check the platforms, license, etc...
>
I'll try to get specific requirements, though I believe its operations
what they're looking for.
They're probably looking for a desktop based solution. Since CiviCRM
looks interesting, I'll see if I can get them to set up apache.
SugarCRM doesn't seem to have a free as in beer version. So that's ruled out.
Sankarshan Mukhopadhyay
> Is there a favourite open-source CRM that you'd recommend to friends?
> I keep getting asked about it but I'm totally unaware of this field.
> My brief search doesn't yield any good "free as in beer" ones --
> they're mostly commercial open source software with free trials which
> won't do.
Depending on what needs the CRM is supposed to meet (Sales Automation,
HelpDesk, Marketing Automation to name a few), there would be
favorites. A quicker way would be to get your friends to jot down what
they use it for, what kind of support etc they are looking/expecting
and thereon look at the free (either as in mukt or, as in muft) ones.
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VidAyer
>
> I'll try to get specific requirements, though I believe its operations
> what they're looking for.
operations? ...that varies across industry domains. can you be a
little more specific.
> They're probably looking for a desktop based solution. Since CiviCRM
> looks interesting, I'll see if I can get them to set up apache.
>
> SugarCRM doesn't seem to have a free as in beer version. So that's ruled out.
... could you define which license you are looking at and why? Sugar
does have a community edition in php so I dont understand the
free..beer part. That said, it will not work out-of-the-box or satisfy
your client requirements entirely ...and dont get me started on the
functionality part.
Kenneth Gonsalves
> > SugarCRM doesn't seem to have a free as in beer version. So that's ruled
> > out.
>
> ... could you define which license you are looking at and why? Sugar
> does have a community edition in php so I dont understand the
> free..beer part.
well Michael Tiemann once blogged about sugarCRM being 'bogus open source'. I
do not know if the situation has changed now.