HotelASP Support

Contact owners and managers

1–30 of 56

Welcome ! to the HotelASP (online version) & Hotel Management System (local version) support forum.

Check "How to Do" video tutorials or check the HotelASP Quick Guide Manuals.

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HotelASP Support

6/20/20

Announcement

Promotions Quick Guide

Create and update basic, last minute, early booker, country, business and webside code promotions.

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Announcement

Promotions Quick Guide

Create and update basic, last minute, early booker, country, business and webside code promotions.

6/20/20

Bananaquit Tobago, HotelASP Support2

2/15/20

Booking emails not being received by the client

Due to SPAM restrictions the free accounts do not allow anymore to send emails in behalf of gmail.com

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Booking emails not being received by the client

Due to SPAM restrictions the free accounts do not allow anymore to send emails in behalf of gmail.com

2/15/20

HotelASP Support

10/22/19

Credit Card Management & Channel Partner Reporting Quick Guide

Credit Card Management & Channel Partner Reporting is now available at HotelASP. The manual is

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Credit Card Management & Channel Partner Reporting Quick Guide

Credit Card Management & Channel Partner Reporting is now available at HotelASP. The manual is

10/22/19

HotelASP Support

3/13/19

Announcement

Review Management Quick Guide

The review management feature is now available in HotelASP. Please check the quick guide to learn how

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Announcement

Review Management Quick Guide

The review management feature is now available in HotelASP. Please check the quick guide to learn how

3/13/19

HotelASP Support

9/23/17

Quick Guide - Rates & Availabilities - Version 6

The rates and availabilities quick guide for version 6 is available for download at http://www.

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Quick Guide - Rates & Availabilities - Version 6

The rates and availabilities quick guide for version 6 is available for download at http://www.

9/23/17

HotelASP Support

9/6/17

Quick Guide Basic Operations - Part I - explains how to search, create, update and check-in reserva

The Quick Guide Basic Operations - Part I - explains how to search, create, update and check-in

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Quick Guide Basic Operations - Part I - explains how to search, create, update and check-in reserva

The Quick Guide Basic Operations - Part I - explains how to search, create, update and check-in

9/6/17

HotelASP Support

9/6/17

How to set rules & notifications quick guide

To help creating and managing business rules in HotelASP we created a quick guide with 7 examples in

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How to set rules & notifications quick guide

To help creating and managing business rules in HotelASP we created a quick guide with 7 examples in

9/6/17

Nelson K, wins...@gmail.com2

8/11/17

When I select save&xml it keeps saving and keeps there.

Hello, You need to refresh the browser page (press key F5). That happens when the page has a time out

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When I select save&xml it keeps saving and keeps there.

Hello, You need to refresh the browser page (press key F5). That happens when the page has a time out

8/11/17

HotelASP Support2

8/9/17

Announcement

QUICK GUIDE - EXPEDIA XML Integration

When connecting to EXPEDIA if you don't find in the expedia connectivity page HotelASP please try

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Announcement

QUICK GUIDE - EXPEDIA XML Integration

When connecting to EXPEDIA if you don't find in the expedia connectivity page HotelASP please try

8/9/17

ruca....@gmail.com, HotelASP Support3

8/9/17

Place prices

Great, thanks! El 28 jul. 2017 7:17 am, "HotelASP Support" <wins...@gmail.com>

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Place prices

Great, thanks! El 28 jul. 2017 7:17 am, "HotelASP Support" <wins...@gmail.com>

8/9/17

ruca....@gmail.com, HotelASP Support2

7/28/17

Rates on booking.com

Hello, The free version includes the channel manager. Before you can edit prices you need to define a

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Rates on booking.com

Hello, The free version includes the channel manager. Before you can edit prices you need to define a

7/28/17

Nelson K, wins...@gmail.com2

6/9/17

Re: {HotelASP Support} Abridged summary of hotelasp@googlegroups.com - 1 update in 1 topic

Hello, You can overbook internally. Just create a new room and a new reservation for that room. The

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Re: {HotelASP Support} Abridged summary of hotelasp@googlegroups.com - 1 update in 1 topic

Hello, You can overbook internally. Just create a new room and a new reservation for that room. The

6/9/17

HotelASP Support

6/8/17

XML Partner Synchronization Issues - Avoid Overbookings

Please remind that if your account is not well configured it can led to overbookings. We are

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XML Partner Synchronization Issues - Avoid Overbookings

Please remind that if your account is not well configured it can led to overbookings. We are

6/8/17

HotelASP Support

2/27/17

Announcement

Accounting Documents - Invoices, Receipts, Credit Notes, etc

With the release of version 6 there are new accounting features. The version 6 is certified by the

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Announcement

Accounting Documents - Invoices, Receipts, Credit Notes, etc

With the release of version 6 there are new accounting features. The version 6 is certified by the

2/27/17

HotelASP Support

1/18/17

I'm still using version 1. Where can I find documentation ?

The version 1 was released in 2008 and has been discontinued for at least 5 years but if you really

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I'm still using version 1. Where can I find documentation ?

The version 1 was released in 2008 and has been discontinued for at least 5 years but if you really

1/18/17

HotelASP Support

1/18/17

I'm still using version 4. Where can I find documentation ?

The version 4 is not supported anymore but if you need support please try the manual at http://www.

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I'm still using version 4. Where can I find documentation ?

The version 4 is not supported anymore but if you need support please try the manual at http://www.

1/18/17

HotelASP Support

10/25/15

Announcement

How to Setup the WEBSITE - Direct Booking

STEP 9 in HOW TO SETUP HotelASP v5 How to Setup the WEBSITE - Direct Booking Explains how to

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Announcement

How to Setup the WEBSITE - Direct Booking

STEP 9 in HOW TO SETUP HotelASP v5 How to Setup the WEBSITE - Direct Booking Explains how to

10/25/15

HotelASP Support

10/25/15

Announcement

QUICK GUIDE- BOOKING.COM XML Integration

To sign up for XML integration with HotelASP you need to: Go to your hotel Booking.com extranet page;

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Announcement

QUICK GUIDE- BOOKING.COM XML Integration

To sign up for XML integration with HotelASP you need to: Go to your hotel Booking.com extranet page;

10/25/15

HotelASP Support

10/25/15

How to Setup EXPEDIA XML INTEGRATION

STEP 8 in HOW TO SETUP HotelASP v5 How to Setup EXPEDIA - XML Integration Explains how to setup the

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How to Setup EXPEDIA XML INTEGRATION

STEP 8 in HOW TO SETUP HotelASP v5 How to Setup EXPEDIA - XML Integration Explains how to setup the

10/25/15

HotelASP Support

10/24/15

How to Setup BOOKING.COM XML INTEGRATION

STEP 7 in HOW TO SETUP HotelASP v5 How to Setup XML INTEGRATION WITH BOOKING.COM This tutorial video

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How to Setup BOOKING.COM XML INTEGRATION

STEP 7 in HOW TO SETUP HotelASP v5 How to Setup XML INTEGRATION WITH BOOKING.COM This tutorial video

10/24/15

HotelASP Support

10/23/15

How to Setup HotelASP v5 Rates & Availabilities - Advanced Features

STEP 6 in HOW TO SETUP HotelASP v5 How to Setup Rates & Availabilities - Advanced Features

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How to Setup HotelASP v5 Rates & Availabilities - Advanced Features

STEP 6 in HOW TO SETUP HotelASP v5 How to Setup Rates & Availabilities - Advanced Features

10/23/15

HotelASP Support

10/23/15

How to Setup HotelASP v5 Rates & Availabilities - Batch Update

STEP 5 in HOW TO SETUP HotelASP v5 Setup Rates & Availabilities - Batch Update Explains how to

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How to Setup HotelASP v5 Rates & Availabilities - Batch Update

STEP 5 in HOW TO SETUP HotelASP v5 Setup Rates & Availabilities - Batch Update Explains how to

10/23/15

HotelASP Support

10/23/15

How to Setup HotelASP v5 Rates & Availabilities - Website Example

STEP 4 in HOTEL TO SETUP HotelASP v5 How to Setup Rates & Availabilities - Website Example

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How to Setup HotelASP v5 Rates & Availabilities - Website Example

STEP 4 in HOTEL TO SETUP HotelASP v5 How to Setup Rates & Availabilities - Website Example

10/23/15

HotelASP Support

10/22/15

How to setup HotelASP v5 Rates & Availabilities

STEP 3 in HOW TO SETUP HotelASP v5 SET UP RATES & AVAILABILITIES - THE BASICS How to setup the

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How to setup HotelASP v5 Rates & Availabilities

STEP 3 in HOW TO SETUP HotelASP v5 SET UP RATES & AVAILABILITIES - THE BASICS How to setup the

10/22/15

HotelASP Support

10/22/15

How to setup HotelASP v5 Product and Services

STEP 2 in HOW TO SETUP HotelASP v5 HOW TO SETUP PRODUCTS & SERVICES (HotelASP v5) How to setup

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How to setup HotelASP v5 Product and Services

STEP 2 in HOW TO SETUP HotelASP v5 HOW TO SETUP PRODUCTS & SERVICES (HotelASP v5) How to setup

10/22/15

HotelASP Support

10/22/15

How to Setup Room Types, Rooms, Buildings, Floors, Amenities and Room Status

STEP 1 in HOW TO SETUP HotelASP HOW TO SETUP ROOMS How to setup HotelASP basic settings, room types

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How to Setup Room Types, Rooms, Buildings, Floors, Amenities and Room Status

STEP 1 in HOW TO SETUP HotelASP HOW TO SETUP ROOMS How to setup HotelASP basic settings, room types

10/22/15

HotelASP Support

10/22/15

How to Signup for a Free Account

We have received many requests to create a manual for version 5 and replace the obsolete manual for

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How to Signup for a Free Account

We have received many requests to create a manual for version 5 and replace the obsolete manual for

10/22/15

HotelASP Support2

9/14/15

HotelASP XML integration with BOOKING.COM - How to SIGN UP ?

Check the attached documents for a quick guide to create and edit rates

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HotelASP XML integration with BOOKING.COM - How to SIGN UP ?

Check the attached documents for a quick guide to create and edit rates

9/14/15

HotelASP Support2

9/14/15

Link HotelASP to EXPEDIA - Quick Steps

Check the attached documents for a quick guide to create and edit rates On Monday, September 14, 2015

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Link HotelASP to EXPEDIA - Quick Steps

Check the attached documents for a quick guide to create and edit rates On Monday, September 14, 2015

9/14/15

GHD, HotelASP Support2

8/29/15

Delete Account?

To delete an online account you need to send an email to hote...@hotelasp.com or sup...@winsaas.com

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Delete Account?

To delete an online account you need to send an email to hote...@hotelasp.com or sup...@winsaas.com

8/29/15