The problems some users had today with accessing and sending email should now be resolved. We apologize for any inconvenience this may have caused.
Users should have full access to their accounts and mail; some messages, however, may be delayed.
This issue affected a small portion of users on the Standard and Premier Editions of Google Apps. If you are using the Premier Edition, we understand that you have entrusted Google with your mail with the expectation that we would provide 99.9% uptime. As a gesture of appreciation, we are offering all of our Premier Edition customers the maximum credit specified in our SLA.
For those receiving a credit, your free trial of the Premier Edition will still expire on April 30th, 2007, but we will extend your contract to May 15, 2008. This translates to an extra 15 days of Google Apps free of charge.
> The problems some users had today with accessing and sending email > should now be resolved. We apologize for any inconvenience this may > have caused.
> Users should have full access to their accounts and mail; some > messages, however, may be delayed.
> This issue affected a small portion of users on the Standard and > Premier Editions of Google Apps. If you are using the Premier Edition, > we understand that you have entrusted Google with your mail with the > expectation that we would provide 99.9% uptime. As a gesture of > appreciation, we are offering all of our Premier Edition customers the > maximum credit specified in our SLA.
> For those receiving a credit, your free trial of the Premier Edition > will still expire on April 30th, 2007, but we will extend your > contract to May 15, 2008. This translates to an extra 15 days of > Google Apps free of charge.
> It stopped working for me today! Can't receive e-mail for the past 4 > hours on any of my domain's gmail accounts.
> Help.
> On Mar 2, 3:51 am, Google Guide wrote:
> > The problems some users had today with accessing and sending email > > should now be resolved. We apologize for any inconvenience this may > > have caused.
> > Users should have full access to their accounts and mail; some > > messages, however, may be delayed.
> > This issue affected a small portion of users on the Standard and > > Premier Editions of Google Apps. If you are using the Premier Edition, > > we understand that you have entrusted Google with your mail with the > > expectation that we would provide 99.9% uptime. As a gesture of > > appreciation, we are offering all of our Premier Edition customers the > > maximum credit specified in our SLA.
> > For those receiving a credit, your free trial of the Premier Edition > > will still expire on April 30th, 2007, but we will extend your > > contract to May 15, 2008. This translates to an extra 15 days of > > Google Apps free of charge.
> The problems some users had today with accessing and sending email > should now be resolved. We apologize for any inconvenience this may > have caused.
> Users should have full access to their accounts and mail; some > messages, however, may be delayed.
> This issue affected a small portion of users on the Standard and > Premier Editions of Google Apps. If you are using the Premier Edition, > we understand that you have entrusted Google with your mail with the > expectation that we would provide 99.9% uptime. As a gesture of > appreciation, we are offering all of our Premier Edition customers the > maximum credit specified in our SLA.
> For those receiving a credit, your free trial of the Premier Edition > will still expire on April 30th, 2007, but we will extend your > contract to May 15, 2008. This translates to an extra 15 days of > Google Apps free of charge.
