The problems some users had today with accessing and sending email
should now be resolved. We apologize for any inconvenience this may
Users should have full access to their accounts and mail; some
messages, however, may be delayed.
This issue affected a small portion of users on the Standard and
Premier Editions of Google Apps. If you are using the Premier Edition,
we understand that you have entrusted Google with your mail with the
expectation that we would provide 99.9% uptime. As a gesture of
appreciation, we are offering all of our Premier Edition customers the
maximum credit specified in our SLA.
You can learn more about the Premier Edition Service Level Agreement
For those receiving a credit, your free trial of the Premier Edition
will still expire on April 30th, 2007, but we will extend your
contract to May 15, 2008. This translates to an extra 15 days of
Google Apps free of charge.