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ray.  
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 More options Mar 1 2007, 10:40 am
From: ray.
Date: Thu, 01 Mar 2007 15:40:59 -0000
Local: Thurs, Mar 1 2007 10:40 am
Subject: Oops... the system was unable to perform your operation (error code 766).
I have a user on Google Apps for your domain and she is getting this
message when she tries to log into her email account (Oops... the
system was unable to perform your operation (error code 766))

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Pepperguy  
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 More options Mar 1 2007, 10:55 am
From: Pepperguy
Date: Thu, 01 Mar 2007 15:55:47 -0000
Local: Thurs, Mar 1 2007 10:55 am
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
I have the same issue.  I've called Google Support and they're "Very
sorry" for the inconvenience.  (I'm paying for the premier service and
still suffer from it).  It appears to be affecting random accounts,
not all accounts w/in a domain, etc.  The service rep couldn't give me
an ETA but said "hours as opposed to anything longer..."

Google really needs some kind of a status looking glass... especially
for those of us paying for a "premier" service.

On Mar 1, 10:40 am, ray. wrote:


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ray.  
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 More options Mar 1 2007, 11:31 am
From: ray.
Date: Thu, 01 Mar 2007 16:31:20 -0000
Local: Thurs, Mar 1 2007 11:31 am
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
The one account I was having issues with just started to work...
hopefully yours will too..

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Pepperguy  
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 More options Mar 1 2007, 11:44 am
From: Pepperguy
Date: Thu, 01 Mar 2007 16:44:29 -0000
Local: Thurs, Mar 1 2007 11:44 am
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
Not yet... It's been at least 6 hours down for me now....  Maybe
soon... thanks for your update!

On Mar 1, 11:31 am, ray. wrote:


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Google Guide Google employee  
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 More options Mar 1 2007, 12:08 pm
From: Google Guide
Date: Thu, 01 Mar 2007 17:08:02 -0000
Local: Thurs, Mar 1 2007 12:08 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
Thanks for bringing this issue to our attention. We are aware of the
problem and have contacted the appropriate team for immediate
investigation. We expect to have the issue resolved shortly. We
appreciate your patience, and we apologize for any inconvenience this
may have caused.

On Mar 1, 8:44 am, Pepperguy wrote:


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ray.  
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 More options Mar 1 2007, 1:07 pm
From: ray.
Date: Thu, 01 Mar 2007 18:07:08 -0000
Local: Thurs, Mar 1 2007 1:07 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
Some of our accounts are down again.

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jcuthrell  
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 More options Mar 1 2007, 1:56 pm
From: jcuthrell
Date: Thu, 01 Mar 2007 18:56:38 -0000
Local: Thurs, Mar 1 2007 1:56 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
On Mar 1, 1:07 pm, ray. wrote:

> Some of our accounts are down again.

I opened a ticket and also called support.  I'm impressed with the
feedback so far.  I'm tracking it here as well:

http://fudge.org/2007/03/01/google-apps-help-desk-rocks/

-Jay


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Hunter Walker  
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 More options Mar 1 2007, 1:59 pm
From: Hunter Walker
Date: Thu, 01 Mar 2007 18:59:07 -0000
Local: Thurs, Mar 1 2007 1:59 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
Me too.  Started out with one user; now everyone is experiencing the
problem.  Not good.

On Mar 1, 7:40 am, ray. wrote:


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Ronald Lewis  
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 More options Mar 1 2007, 2:19 pm
From: Ronald Lewis
Date: Thu, 01 Mar 2007 19:19:56 -0000
Local: Thurs, Mar 1 2007 2:19 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
My domain, ronaldlewis.com, is hosted on Google Apps Standard and I
have not encountered any problems. Overall, I've been more than
satisfied since I started using GA as a beta tester. It's the best.

- R

On Mar 1, 10:40 am, ray. wrote:


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JerryLynch  
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 More options Mar 1 2007, 3:13 pm
From: JerryLynch
Date: Thu, 01 Mar 2007 20:13:02 -0000
Local: Thurs, Mar 1 2007 3:13 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).

Our domain is hosted on Google Apps Standard and has not worked all
day. All I get is:

" We're sorry, but Gmail is temporarily unavailable. We're currently
working to fix the problem -- please try logging in to your account in
a few minutes."

It's going on 7 hours now since I first saw it.  Is this in fact a
site-wide problem and Google is working on it, or do they think it is
fixed and do not know there are still some of us out there who cannot
get email?

JL

On Mar 1, 2:19 pm, Ronald Lewis wrote:


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Pepperguy  
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 More options Mar 1 2007, 3:52 pm
From: Pepperguy
Date: Thu, 01 Mar 2007 20:52:17 -0000
Local: Thurs, Mar 1 2007 3:52 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
My account is still down (was down when I first checked it at 6:30 AM
today and now it's 4PM) but other accounts on my domain are up and
working.

I've called Google 3 times and gotten the same canned response each
time.  Hopefully it will be resolved SOON and w/o any lost email.

On Mar 1, 3:13 pm, JerryLynch wrote:


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ray.  
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 More options Mar 1 2007, 3:54 pm
From: ray.
Date: Thu, 01 Mar 2007 20:54:27 -0000
Local: Thurs, Mar 1 2007 3:54 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
I have heard reports of more users in my domain having the same issue
still.

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Pepperguy  
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 More options Mar 1 2007, 3:58 pm
From: Pepperguy
Date: Thu, 01 Mar 2007 20:58:12 -0000
Local: Thurs, Mar 1 2007 3:58 pm
Subject: Re: Oops... the system was unable to perform your operation (error code 766).

> Is this in fact a
> site-wide problem and Google is working on it, or do they think it is
> fixed and do not know there are still some of us out there who cannot
> get email?

The support person I spoke with said "there is a problem in one of our
centers..." he kind of mumbled it and trailed off as if maybe he had
just said something he wasn't supposed to??  (just conjecture there,
of course...) but it would make sense if certain accounts are hosted
in one datacenter and others are elsewhere, that would explain the
randomness of this outage.

I hate being w/o email for a day... it's insane how much I've come to
depend upon it!!


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ray.  
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 More options Mar 2 2007, 8:21 am
From: ray.
Date: Fri, 02 Mar 2007 05:21:03 -0800
Local: Fri, Mar 2 2007 8:21 am
Subject: Re: Oops... the system was unable to perform your operation (error code 766).
Everything started to work late yesterday afternoon, and seems to be
fine this morning... Thanks to everyone for the status updates!

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