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May 16, 2008, 2:43:42 AM5/16/08
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Thank you for emailing now TV.

With regards to your message, we understand your concern about your now
TV channels.

Having reviewed your account (a/c no. XXXXXXXX), we noticed that you
are currently provided with the below three payment channel for free
viewing with your current NETVIGATOR Broadband service plan :

Channel 210-214 Discovery Showcase
Channel 215 National Geographic
Channel 332 now News Channel (default)

Please kindly be advised that we are unable to change the channel once
it has been activated. However, you may consider to renew your
NETVIGATOR Broadband service plan and you can reselect the free channel
again. May we suggest you leave us your day time contact number so that
we can arrange one of our Sales Representatives to introduce you our
latest packages in details.


If you have any further enquiries, please feel free to email us again or
speak with our Hotline representatives directly at 1833-888.

Yours sincerely,

Norman Kwan
now TV Customer Service
PCCW IMS Limited
(for and on behalf of PCCW Media Limited)

Hotline - 1833888 (24 hours)
Fax No. - 28880700
Email : c...@now-tv.com
Web Site : http://www.now-tv.com
*****************************************************************
Apply PCCW eye multimedia service now and enjoy 6-month PCCW 3G Mobile
service free of charge, or get a Sharp 37" LCD TV for only $5,990.
Offer valid while stocks last! For details, simply leave us with your
contact number
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