Drs. Office Visit Registration and Charges

[Nannette Hylenski]

We went live with Star on October 1, 2011….we were just informed recently that we have a doctor’s office that we do his professional billing….we have patient registration and charges that need to be done from October.  We have no problem entering the OP admission back date of October, November, etc. registering the patient with no problem, however, when we put in the charge it will not allow us to enter the charge date of the admission date we entered, says “invalid date”….is there a parameter that I would need to change to allow charges to be entered for October and November?  We cannot use the late charge as it says the patient is active so I’m assuming we would have to wait until the suspense days are up, but not sure the late charge will allow us to enter that date either.  Any suggestions would be greatly appreciated.

 

Thanks,

 

Nan Hylenski
McKesson Application Analyst
CareTech Solutions
Office:(248)601-6962

nhyl...@crittenton.com

Helping extraordinary people do extraordinary things

Best in KLAS Extensive IT Outsourcing 2008, 2009 & 2010 Top 20 Best in KLAS Awards www.KLASresearch.com

 

 

 

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[Seekamp, Lorrie]

I think there is a parameter in the SIM dept table that controls backdating of charges.

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[Becky Puhl]

Are you making sure to input the year?   I’ve seen that error when submitting charges after the first of the year for a prior year.   

 

Becky

 

 

From: his...@googlegroups.com [mailto:his...@googlegroups.com] On Behalf Of Nannette Hylenski
Sent: Wednesday, February 08, 2012 8:00 AM
To: his...@googlegroups.com
Subject: Drs. Office Visit Registration and Charges

 

We went live with Star on October 1, 2011….we were just informed recently that we have a doctor’s office that we do his professional billing….we have patient registration and charges that need to be done from October.  We have no problem entering the OP admission back date of October, November, etc. registering the patient with no problem, however, when we put in the charge it will not allow us to enter the charge date of the admission date we entered, says “invalid date”….is there a parameter that I would need to change to allow charges to be entered for October and November?  We cannot use the late charge as it says the patient is active so I’m assuming we would have to wait until the suspense days are up, but not sure the late charge will allow us to enter that date either.  Any suggestions would be greatly appreciated.

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[Kathy Frith]

Have you tried entering 2011, rather than just 11? 

thanks

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Kathy Frith

Application Specialist

Wyoming Medical Center

(307)577-7886

[Nannette Hylenski]

I was informed it was actually a parameter in the SIM department that needed to be changed….Thank you!

[Joni Neal]

you will need to change the dates you can back date charges in Hospital Facility Options.  Late Charge Days.  Check that field.  You are correct, you may have to wait until the patient becomes inactive.  

On Wed, Feb 8, 2012 at 8:00 AM, Nannette Hylenski <NHyl...@crittenton.com> wrote:

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Joni Neal

Application Analyst

Information Services

Wyoming Medical Center

1233 E 2nd Street

Casper, WY 82601

307-577-7850

fax 307-577-2850

[Forrester, Alex]

The below is true if you are doing 'late charges' but if you want to backdate charges on current active accounts, you have to go into the SIM Department table, pull up the SIM Department and change field #10 to the appropriate number.

________________________________
From: his...@googlegroups.com [his...@googlegroups.com] on behalf of Joni Neal [jn...@wyomingmedicalcenter.org]
Sent: Wednesday, February 08, 2012 11:59 AM

To: his...@googlegroups.com
Subject: Re: Drs. Office Visit Registration and Charges

you will need to change the dates you can back date charges in Hospital Facility Options. Late Charge Days. Check that field. You are correct, you may have to wait until the patient becomes inactive.

On Wed, Feb 8, 2012 at 8:00 AM, Nannette Hylenski <NHyl...@crittenton.com<mailto:NHyl...@crittenton.com>> wrote:
We went live with Star on October 1, 2011….we were just informed recently that we have a doctor’s office that we do his professional billing….we have patient registration and charges that need to be done from October. We have no problem entering the OP admission back date of October, November, etc. registering the patient with no problem, however, when we put in the charge it will not allow us to enter the charge date of the admission date we entered, says “invalid date”….is there a parameter that I would need to change to allow charges to be entered for October and November? We cannot use the late charge as it says the patient is active so I’m assuming we would have to wait until the suspense days are up, but not sure the late charge will allow us to enter that date either. Any suggestions would be greatly appreciated.

Thanks,

Nan Hylenski
McKesson Application Analyst
CareTech Solutions

Office:(248)601-6962<tel:%28248%29601-6962>
nhyl...@crittenton.com<mailto:nhyl...@crittenton.com>

[cid:image0...@01CBED7C.25F80550]<http://www.caretech.com/>

Helping extraordinary people do extraordinary things

Best in KLAS
Extensive IT Outsourcing
2008, 2009 & 2010
Top 20 Best in KLAS Awards

www.KLASresearch.com<http://www.klasresearch.com/>

[cid:image0...@01CBED7C.25F80550]

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Joni Neal
Application Analyst
Information Services
Wyoming Medical Center
1233 E 2nd Street
Casper, WY 82601
307-577-7850
fax 307-577-2850

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