Unable to Start HFM

[Sir-Les-MP]

Everytime i start HFM it close's and gives me this info below
Im using Win7 Ultimate 64bit

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: hfm.exe
Problem Signature 02: 0.4.8.121
Problem Signature 03: 4b440cf8
Problem Signature 04: System.Configuration
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e0d
Problem Signature 07: 1a8
Problem Signature 08: 75
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

[harlam357]

Hi Sir-Les,

Here's the Microsoft KB Article on what I think the problem is.
http://support.microsoft.com/kb/956762

Although on XP, I have reproduced an almost exact error signature by
mangling the user.config file as suggested in the above KB article.

Based on that information, let's do the following:

Find the following folder:

* XP: C:\Documents and Settings\<username>\Local Settings
\Application Data\harlam357

* Vista / Win7: C:\Users\<username>\AppData\Local\harlam357

And delete the user.config file found in it. This will wipe any user
settings and regenerate them from the defaults.

Restart HFM and see what happens. :-)

[Sir-Les-MP]

Thanx Harlam357 doing that has solved the problem.

On Feb 3, 2:52 pm, harlam357 <harlam...@gmail.com> wrote:
> Hi Sir-Les,
>

> Here's the Microsoft KB Article on what I think the problem is.http://support.microsoft.com/kb/956762

> >   Locale ID:    2057- Hide quoted text -
>
> - Show quoted text -

[harlam357]

Excellent! I'm glad that worked. :-)

[harlam357]

I've been receiving several more reports from folks regarding similar
issues with corrupt user.config files. The cause is yet unknown, but
the fix is available in the second post in this thread. If you
receive this error, please first save your current user.config file
and e-mail it to me so I can debug with it. Saving settings to a
user.config file is a .NET faculty, I simply give it the options and
tell it to save, so I'm not really sure how this corruption is
happening. I've yet to have it happen to me personally.

Here's a couple more error signatures that denote the problem:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: hfm.exe

Problem Signature 02: 0.4.10.156
Problem Signature 03: 4ba1712b
Problem Signature 04: Castle.MicroKernel
Problem Signature 05: 1.0.3.0
Problem Signature 06: 46f2e4dd
Problem Signature 07: 1a
Problem Signature 08: e2
Problem Signature 09: WM0DLCLN0FFELNNYQUIWRCMEAUTRMMW2
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: hfm.exe

Problem Signature 02: 0.4.10.156
Problem Signature 03: 4ba1712b
Problem Signature 04: Castle.MicroKernel
Problem Signature 05: 1.0.3.0
Problem Signature 06: 46f2e4dd
Problem Signature 07: 1a
Problem Signature 08: e2
Problem Signature 09: WM0DLCLN0FFELNNYQUIWRCMEAUTRMMW2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

[harlam357]

It also seems as if this issue is isolated to Windows 7. All the
reports I've received have OS Version: 6.1.7600.2.0.0. Another user
suggested to me that this happened *after* he had rebooted. Which I
must ask, if this is the case, did anyone who is effected leave HFM
running and shutdown/reboot their Windows 7 PC? These reports are
showing me the effect, but until I can track down the cause and truly
reproduce this problem is going to be difficult to fix. I appreciate
any further information that anyone may have.

[Jimbert66]

Not really, I have the issue in Vista (64-bit). I haven't rebooted
since installing it.

On Apr 6, 9:14 am, harlam357 <harlam...@gmail.com> wrote:
> It also seems as if this issue is isolated to Windows 7...

[harlam357]

OK, that may be... but I just haven't received any actual error output
from anyone that doesn't specify 6.1.7600.2.0.0.

So you haven't rebooted, but you have stopped HFM and then attempted
to start it again. Is this the first version you've installed, or
have you upgraded from previous versions?

I've just spent quite a bit of time looking into this... and again, I
can reproduce the error with an errant user.config file no sweat, and
I still believe that is the issue. For anyone who cannot get rid of
this start-up error, please find the following folder.

Find the following folder:

* XP: C:\Documents and Settings\<username>\Local Settings

\Application Data\harlam357\HFM.exe_Url_<randomstuff>

* Vista / Win7: C:\Users\<username>\AppData\Local

\harlam357\HFM.exe_Url_<randomstuff>

There may be several version folders beneath this folder. To be
absolutely sure you nuke all of the user.config files. Delete the
folder HFM.exe_Url_<randomstuff> itself. Now see if HFM will start
for you.

[Jimbert66]

My Vista os version is different than the one you indicated - see the
error log, below. This log is after deleting the 2
HFM.exe<randomstuff> folders that I found. This is my first install
of HFM, so the user.config files are whatever HFM creates if it
doesn't find one. At this point, I don't even know what goes in them.

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: hfm.exe
Problem Signature 02: 0.4.10.156
Problem Signature 03: 4ba1712b
Problem Signature 04: Castle.MicroKernel
Problem Signature 05: 1.0.3.0
Problem Signature 06: 46f2e4dd
Problem Signature 07: 1a
Problem Signature 08: e2
Problem Signature 09: WM0DLCLN0FFELNNYQUIWRCMEAUTRMMW2

OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

[harlam357]

Jim,

Please email me, I have an alternate build I'd like you to try. You
can find my e-mail address here in the Google Group. It's just my
screen name @ gmail.com. Once we're hooked up I'll send you a URL
where you can download the alternate build. It's the same R156 code
except I've put an error handler around the startup sequence, so it
should catch whatever is happening and at least give us a message box
with the stack trace. It's crude, but it's the best option I can
provide right now. Once I see the stack trace I'll be able to tell
where and what is going on.

Thanks for your help,
-H