Hi All,

I was trying to install hep on my debian sid. I have twisted 1.3. I
installed yarn-0.2 and hep-0.6. But I have problems when starting up
the hep application:

Here is the command line for creating tap file:
mktap hep -d ~/hepdata -p xxxx --pop3-port 5110 --imap-port 5143
--smtp-port 5025

The twistd.log file contains the following error in the end:
2004/09/13 23:08 PDT [-]     service.startService()
2004/09/13 23:08 PDT [-]   File
"/usr/lib/python2.3/site-packages/twisted/applic
ation/service.py", line 210, in startService
2004/09/13 23:08 PDT [-]     service.startService()
2004/09/13 23:08 PDT [-]   File
"/usr/lib/python2.3/site-packages/hep/services/s
mtp.py", line 35, in startService
2004/09/13 23:08 PDT [-]     portal =
self.parent.getServiceNamed('Authenticator
').portal
2004/09/13 23:08 PDT [-] AttributeError: Service instance has no
attribute 'port
al'

The daemon is not running, the process in twistd.pid does not exist. I
am still trying to figure this out, but can someone give me quick hints
?

Thanks!
Amit

I am having a similar problem. I have followed the directions on the
Hip web site on my Fedora Core 2 server. I use mktap hep -d
/usr/local/hep/ -p xxxx.

This is what my error twistd.log says:

2004/10/25 13:40 MDT [-] Log opened.
2004/10/25 13:40 MDT [-] twistd 1.3.0rc1 (/usr/local/bin/python 2.3.4)
starting up
2004/10/25 13:40 MDT [-] reactor class:
twisted.internet.default.SelectReactor
2004/10/25 13:40 MDT [-] Loading /usr/local/hep/hep.tap...
2004/10/25 13:40 MDT [-] Loaded.
2004/10/25 13:40 MDT [-] set uid/gid 0/0
2004/10/25 13:40 MDT [-] LOADING USER admin
2004/10/25 13:40 MDT [-] HELLO NEW USER!
2004/10/25 13:40 MDT [-] DM: refreshing
2004/10/25 13:40 MDT [-] Traceback (most recent call last):
2004/10/25 13:40 MDT [-]   File "/usr/local/bin/twistd", line 36, in ?
2004/10/25 13:40 MDT [-]     run()
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/scripts/twistd.py",
line 184, in run
2004/10/25 13:40 MDT [-]     app.run(runApp, ServerOptions)
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/application/app.py",
line 205, in run
2004/10/25 13:40 MDT [-]     runApp(config)
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/scripts/twistd.py",
line 175, in runApp
2004/10/25 13:40 MDT [-]     startApplication(config, application)
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/scripts/twistd.py",
line 161, in startApplication
2004/10/25 13:40 MDT [-]     app.startApplication(application, not
config['no_save'])
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/application/app.py",
line 225, in startApplication
2004/10/25 13:40 MDT [-]
service.IService(application).startService()
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/application/service.py",
line 210, in startService
2004/10/25 13:40 MDT [-]     service.startService()
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/twisted/application/service.py",
line 210, in startService
2004/10/25 13:40 MDT [-]     service.startService()
2004/10/25 13:40 MDT [-]   File
"/usr/local/lib/python2.3/site-packages/hep/services/pop3.py", line 31,
in startService
2004/10/25 13:40 MDT [-]     portal =
self.parent.getServiceNamed('Authenticator').portal
2004/10/25 13:40 MDT [-] AttributeError: Service instance has no
attribute 'portal'
Does anyone have any ideas on how to get this up and running?

Hi Dan,

You're running Hep 0.6, correct?  Let me see if I can duplicate this
problem and figure out a solution...

Abe

Yes, I am running 0.6.

Did you ever find an answer to my problem?

Dan,

First, thank you for your extreme patience in waiting for an answer for
your question. I apologize for letting this slip through the cracks in
my todo list!

I still haven't been able to duplicate this problem. I do have a couple
of theories about it, though. One thought is that the POP service is
trying to start before the Authenticator service has started, which
causes it to fail. (currently the code doesn't specify the order that
Hep's services should start in, which is probably a bug).

Let me put together a patch that forces the Authenticator service to
load first, and adds some additional debugging output. I'll have it to
you within the next couple of days.

Thanks again for your patience and persistence on this!

Abe

Hi Dan,

Quick update: I haven't forgotten about this. I've got an alpha of the
next Hep release in the works, which will fix this problem. It should be
ready for testing soon - I'll let you know as soon as I have a package
ready.

Abe