Customer Care ticketing tool

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manoj agarwal

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Feb 20, 2015, 7:32:41 PM2/20/15
to HeadStart Network, Bangalore OCC
Hi All

Can you please recommend a good customer care ticketing tool for an e-commerce company. Around 500-1000 tickets a day.

abhishek jain

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Mar 2, 2015, 12:53:27 AM3/2/15
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Hey Manoj,
Hope you are doing great!!!!
Was just curious about what tickets you are talking about??? I mean the airlines ticket or other means of travel????

Piyush Kasliwal

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Mar 3, 2015, 9:21:23 AM3/3/15
to manoj.ag...@gmail.com, HeadStart Network, Bangalore OCC
As you have a high number target in your mind.
Best get it developed from the professionals.

Else - Tools like - Mantis or a .net free ticket management system also helps.

Regards,
Piyush

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Arpit Mehta

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Mar 3, 2015, 11:18:17 AM3/3/15
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This should serve the purpose:
freshdesk.com/helpdesk-management/ticketing-system

Jaspreet Singh

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Mar 3, 2015, 11:18:24 AM3/3/15
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Hi Abhishek

I guess Manoj is referring to CC ticketing tools:

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Thanks
Jaspreet

manoj agarwal

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Mar 3, 2015, 11:21:35 AM3/3/15
to Arpit Mehta, HeadStart Network, Bangalore OCC
thnx we took freshdesk

anil maddu

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Mar 4, 2015, 2:18:45 AM3/4/15
to manoj.ag...@gmail.com, Arpit Mehta, HeadStart Network, Bangalore OCC
Good Decision Manoj
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Maddu Anil
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