I have not been able to login to one of my test accounts:
cpeakte...@gmail.com (11202139) since Friday afternoon.
Some MV experiments don't seem to be switching out their content and
are only showing the noscript version. I wanted to use the UI to see
why that was, but cannot get in there.
> I have not been able to login to one of my test accounts:
> cpeakte...@gmail.com (11202139) since Friday afternoon.
> Some MV experiments don't seem to be switching out their content and
> are only showing the noscript version. I wanted to use the UI to see
> why that was, but cannot get in there.
> Our client's account is also broken : dowonlinecandidate (11106224).
> Thanks, > Mark.
> On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote: > > Hi,
> > I have not been able to login to one of my test accounts: > > cpeakte...@gmail.com (11202139) since Friday afternoon.
> > Some MV experiments don't seem to be switching out their content and > > are only showing the noscript version. I wanted to use the UI to see > > why that was, but cannot get in there.
> On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <mchristian...@gmail.com>wrote:
> > Hi,
> > Our client's account is also broken : dowonlinecandidate (11106224).
> > Thanks,
> > Mark.
> > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote:
> > > Hi,
> > > I have not been able to login to one of my test accounts:
> > > cpeakte...@gmail.com (11202139) since Friday afternoon.
> > > Some MV experiments don't seem to be switching out their content and
> > > are only showing the noscript version. I wanted to use the UI to see
> > > why that was, but cannot get in there.
> Our client's account : dowonlinecandidate (11106224) is our highest > priority here. We can live without our test account for now.
> Thanks, > Mark.
> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote: > > I'm looking into this now.
> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <mchristian...@gmail.com > >wrote:
> > > Hi,
> > > Our client's account is also broken : dowonlinecandidate (11106224).
> > > Thanks, > > > Mark.
> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote: > > > > Hi,
> > > > I have not been able to login to one of my test accounts: > > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
> > > > Some MV experiments don't seem to be switching out their content and > > > > are only showing the noscript version. I wanted to use the UI to see > > > > why that was, but cannot get in there.
> Hi Mark, > What happens when you try to login? Please be very specific about exactly > what pages you're seeing. > thanks, > sandra
> On Wed, Nov 11, 2009 at 12:49 PM, mchristian.hb <mchristian...@gmail.com>wrote:
>> Hi,
>> I am looking on an update for this one as well.
>> Our client's account : dowonlinecandidate (11106224) is our highest >> priority here. We can live without our test account for now.
>> Thanks, >> Mark.
>> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote: >> > I'm looking into this now.
>> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <mchristian...@gmail.com >> >wrote:
>> > > Hi,
>> > > Our client's account is also broken : dowonlinecandidate (11106224).
>> > > Thanks, >> > > Mark.
>> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote: >> > > > Hi,
>> > > > I have not been able to login to one of my test accounts: >> > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
>> > > > Some MV experiments don't seem to be switching out their content and >> > > > are only showing the noscript version. I wanted to use the UI to >> see >> > > > why that was, but cannot get in there.
OK. Erika and Victor (who are currently in Isreal so we have some
interesting timezone issues ^_^) were able to track this down.
The problem apparently stems from experiments that have at least one section
with 0 variations (ie, no "original" variation). We should not allow these
experiments to be launched, but apparently we don't enforce that (yet).
I haven't had a chance to go over your experiments to see which ones are
causing the problem, but I'll do that once I get in. You may need to delete
the offending experiment to avoid the problem.
To address this problem in the future, we're going to:
(1) Update the GWO UI to handle this situation more gracefully
(2) Prevent experiments from being launched if they have a section with 0
variations
Thanks for suffering through this!
-Gary
On Wed, Nov 11, 2009 at 12:49 PM, mchristian.hb <mchristian...@gmail.com>wrote:
> Our client's account : dowonlinecandidate (11106224) is our highest
> priority here. We can live without our test account for now.
> Thanks,
> Mark.
> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote:
> > I'm looking into this now.
> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <mchristian...@gmail.com
> >wrote:
> > > Hi,
> > > Our client's account is also broken : dowonlinecandidate (11106224).
> > > Thanks,
> > > Mark.
> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote:
> > > > Hi,
> > > > I have not been able to login to one of my test accounts:
> > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
> > > > Some MV experiments don't seem to be switching out their content and
> > > > are only showing the noscript version. I wanted to use the UI to see
> > > > why that was, but cannot get in there.
Thanks to you and your team for tracking that down. Should I write
something to frind and remove these experiments programmatically or should I
wait for an update to the UI that would allow me to do that?
On Thu, Nov 12, 2009 at 7:14 AM, Gary Kačmarčík <gary...@google.com> wrote:
> OK. Erika and Victor (who are currently in Isreal so we have some
> interesting timezone issues ^_^) were able to track this down.
> The problem apparently stems from experiments that have at least one
> section with 0 variations (ie, no "original" variation). We should not
> allow these experiments to be launched, but apparently we don't enforce that
> (yet).
> I haven't had a chance to go over your experiments to see which ones are
> causing the problem, but I'll do that once I get in. You may need to delete
> the offending experiment to avoid the problem.
> To address this problem in the future, we're going to:
> (1) Update the GWO UI to handle this situation more gracefully
> (2) Prevent experiments from being launched if they have a section with 0
> variations
> Thanks for suffering through this!
> -Gary
> On Wed, Nov 11, 2009 at 12:49 PM, mchristian.hb <mchristian...@gmail.com>wrote:
>> Hi,
>> I am looking on an update for this one as well.
>> Our client's account : dowonlinecandidate (11106224) is our highest
>> priority here. We can live without our test account for now.
>> Thanks,
>> Mark.
>> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote:
>> > I'm looking into this now.
>> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <mchristian...@gmail.com
>> >wrote:
>> > > Hi,
>> > > Our client's account is also broken : dowonlinecandidate (11106224).
>> > > Thanks,
>> > > Mark.
>> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote:
>> > > > Hi,
>> > > > I have not been able to login to one of my test accounts:
>> > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
>> > > > Some MV experiments don't seem to be switching out their content and
>> > > > are only showing the noscript version. I wanted to use the UI to
>> see
>> > > > why that was, but cannot get in there.
I wrote something to go through the MV experiments in my test account. It
deleted all the experiments that had a section with 0 variations. I still
cannot go to the experiment tab (502 server error). So I tried deleting all
experiments with a section with only one variation. Still no luck.
-Mark.
On Thu, Nov 12, 2009 at 10:14 AM, Mark Christian <mchristian...@gmail.com>wrote:
> Thanks to you and your team for tracking that down. Should I write
> something to frind and remove these experiments programmatically or should I
> wait for an update to the UI that would allow me to do that?
> Thanks,
> Mark.
> On Thu, Nov 12, 2009 at 7:14 AM, Gary Kačmarčík <gary...@google.com>wrote:
>> OK. Erika and Victor (who are currently in Isreal so we have some
>> interesting timezone issues ^_^) were able to track this down.
>> The problem apparently stems from experiments that have at least one
>> section with 0 variations (ie, no "original" variation). We should not
>> allow these experiments to be launched, but apparently we don't enforce that
>> (yet).
>> I haven't had a chance to go over your experiments to see which ones are
>> causing the problem, but I'll do that once I get in. You may need to delete
>> the offending experiment to avoid the problem.
>> To address this problem in the future, we're going to:
>> (1) Update the GWO UI to handle this situation more gracefully
>> (2) Prevent experiments from being launched if they have a section with 0
>> variations
>> Thanks for suffering through this!
>> -Gary
>> On Wed, Nov 11, 2009 at 12:49 PM, mchristian.hb <mchristian...@gmail.com>wrote:
>>> Hi,
>>> I am looking on an update for this one as well.
>>> Our client's account : dowonlinecandidate (11106224) is our highest
>>> priority here. We can live without our test account for now.
>>> Thanks,
>>> Mark.
>>> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote:
>>> > I'm looking into this now.
>>> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <
>>> mchristian...@gmail.com>wrote:
>>> > > Hi,
>>> > > Our client's account is also broken : dowonlinecandidate (11106224).
>>> > > Thanks,
>>> > > Mark.
>>> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote:
>>> > > > Hi,
>>> > > > I have not been able to login to one of my test accounts:
>>> > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
>>> > > > Some MV experiments don't seem to be switching out their content
>>> and
>>> > > > are only showing the noscript version. I wanted to use the UI to
>>> see
>>> > > > why that was, but cannot get in there.
On Thu, Nov 12, 2009 at 7:14 AM, Gary Kačmarčík <gary...@google.com> wrote:
> OK. Erika and Victor (who are currently in Isreal so we have some
> interesting timezone issues ^_^) were able to track this down.
> The problem apparently stems from experiments that have at least one
> section with 0 variations (ie, no "original" variation). We should not
> allow these experiments to be launched, but apparently we don't enforce that
> (yet).
> I haven't had a chance to go over your experiments to see which ones are
> causing the problem, but I'll do that once I get in. You may need to delete
> the offending experiment to avoid the problem.
> To address this problem in the future, we're going to:
> (1) Update the GWO UI to handle this situation more gracefully
> (2) Prevent experiments from being launched if they have a section with 0
> variations
> Thanks for suffering through this!
> -Gary
> On Wed, Nov 11, 2009 at 12:49 PM, mchristian.hb <mchristian...@gmail.com>wrote:
>> Hi,
>> I am looking on an update for this one as well.
>> Our client's account : dowonlinecandidate (11106224) is our highest
>> priority here. We can live without our test account for now.
>> Thanks,
>> Mark.
>> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote:
>> > I'm looking into this now.
>> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <mchristian...@gmail.com
>> >wrote:
>> > > Hi,
>> > > Our client's account is also broken : dowonlinecandidate (11106224).
>> > > Thanks,
>> > > Mark.
>> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote:
>> > > > Hi,
>> > > > I have not been able to login to one of my test accounts:
>> > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
>> > > > Some MV experiments don't seem to be switching out their content and
>> > > > are only showing the noscript version. I wanted to use the UI to
>> see
>> > > > why that was, but cannot get in there.
On Thu, Nov 12, 2009 at 3:19 PM, Gary Kačmarčík <gary...@google.com> wrote:
> GWO has been updated in production so you shouldn't be seeing this problem
> anymore.
> On Thu, Nov 12, 2009 at 7:14 AM, Gary Kačmarčík <gary...@google.com>wrote:
>> OK. Erika and Victor (who are currently in Isreal so we have some
>> interesting timezone issues ^_^) were able to track this down.
>> The problem apparently stems from experiments that have at least one
>> section with 0 variations (ie, no "original" variation). We should not
>> allow these experiments to be launched, but apparently we don't enforce that
>> (yet).
>> I haven't had a chance to go over your experiments to see which ones are
>> causing the problem, but I'll do that once I get in. You may need to delete
>> the offending experiment to avoid the problem.
>> To address this problem in the future, we're going to:
>> (1) Update the GWO UI to handle this situation more gracefully
>> (2) Prevent experiments from being launched if they have a section with 0
>> variations
>> Thanks for suffering through this!
>> -Gary
>> On Wed, Nov 11, 2009 at 12:49 PM, mchristian.hb <mchristian...@gmail.com>wrote:
>>> Hi,
>>> I am looking on an update for this one as well.
>>> Our client's account : dowonlinecandidate (11106224) is our highest
>>> priority here. We can live without our test account for now.
>>> Thanks,
>>> Mark.
>>> On Nov 9, 10:56 am, Gary Kačmarčík <gary...@google.com> wrote:
>>> > I'm looking into this now.
>>> > On Mon, Nov 9, 2009 at 10:44 AM, mchristian.hb <
>>> mchristian...@gmail.com>wrote:
>>> > > Hi,
>>> > > Our client's account is also broken : dowonlinecandidate (11106224).
>>> > > Thanks,
>>> > > Mark.
>>> > > On Nov 9, 10:34 am, "mchristian.hb" <mchristian...@gmail.com> wrote:
>>> > > > Hi,
>>> > > > I have not been able to login to one of my test accounts:
>>> > > > cpeakte...@gmail.com (11202139) since Friday afternoon.
>>> > > > Some MV experiments don't seem to be switching out their content
>>> and
>>> > > > are only showing the noscript version. I wanted to use the UI to
>>> see
>>> > > > why that was, but cannot get in there.
