GrowlMail (latest) problem

[Alan]

I have just installed the latest GrowlMail (with Lion 10.7.2, Mail 5.1
(125.1)) and cannot find in Mail Preferences the pane for controlling
notifications (even after restarting). How am I supposed to activate
GrowlMail?

Alan

[Robin]

click on the double chevron at top of the preference panel (top right)

[Alan]

Hi, Robin—

There are no chevrons when I open Mail preferences—even after I
reinstall (with Mail not running).

Alan

On Jan 30, 9:51 am, Robin <robinbonat...@gmail.com> wrote:
> click on the double chevron at top of the preference panel (top right)
>

[Robin]

sounds like you have not installed the additional mail package.

[Alan Bowen]

I have Growl and HardwareGrowler up an running. What is the additional mail package? And, more to the point, where is it?

Sorry for the bother, 

Alan

[Robin]

GrowlMail 1.3.2 is available for download at http://code.google.com/p/growlmail/downloads/list 

[Alan Bowen]

I downloaded the GrowlMail 1.3.2 .zip file and installed (as before) and restarted (as before)). Still no chevrons, I am sad to say, in either my Admin or my user accounts.

Alan

[Robin]

what version of mail and os X are you using ?

[Alan Bowen]

Mail 5.1 (1252/125.1), Lion 10.7.2

A.

[Robin]

exactly same as i am running.

i guess one of the more experience members should jump in to help out alan.

[Alan Bowen]

Robin—thanks for trying. I appreciate your patience and am grateful for your time.

Alan 

[Rudy Richter]

I would try:

1. quit Mail.app

2. uninstall GrowlMail using http://code.google.com/p/growlmail/downloads/detail?name=Uninstall%20GrowlMail.zip

3. install GrowlMail using the installer package in http://code.google.com/p/growlmail/downloads/detail?name=GrowlMail-1.3.2.zip

4. launch Mail.app

5. check Console.app to see if the following lines are displayed:

1/31/12 9:05:14.038 PM Mail: Using Growl.framework 1.3 (1.3)

1/31/12 9:05:14.038 PM Mail: Loaded GrowlMail 1.3.2

no restarts should be necessary, the Mail.app prefs window should display a >> chevron graphic to indicate there are more icons than will fit.

-rudy

[Alan Bowen]

Rudy—

I uninstalled and re-intalled successfully. Yet there are no chevrons (and no Growl Mail icon when I extend the window) and those two lines did not appear in the Console log.

Alan

[Rudy Richter]

next i'd check that GrowlMail.mailbundle exists at ~/Library/Mail/Bundles and hasn't somehow been placed into a disabled bundles folder.

Interestingly your Mail.app has a different build number than mine.  mine is Version 5.1 (1251/1251.1).

if the mailbundle is where its supposed to be, i'd then suggest trying GrowlMailUUIDPatcher in the event that somehow you've got different compatibility UUID values than my (and seemingly everyone else's )10.7.2 install.

http://code.google.com/p/growlmail/downloads/detail?name=GrowlMailUUIDPatcher.zip

-rudy

[Alan Bowen]

Hi, Rudy—

I have ~/Library/Mail/Bundles/GrowlMail.mailbundle and that directory seems in proper oder.

My version of Mail.app is the same as yours: v5.1 (1251/1251.1)—I apologize for the typo.

The patcher showed that I had two versions of Growl Mail.mailbundle: one in ~/Library/Mail/Bundles/ and one in /Library/Mail/Bundles/. I removed the latter, uninstalled, and reinstalled. No joy (even after restarting). 

The GrowlMailUUIDPatcher indicates that everything is in order and sees nothing to do.

Note: when I first ran the installer, it indicated that Growl Mail would be installed for all users, though it only put the GrowlMail.mailbundle in ~/Library/Mail/Bundles/. This notice did not appear when I ran it a second time (over the previous installation).

Alan

[Rudy Richter]

Alan,

ok, next thing to check now that you've only got one installed is the Mail.app prefs file.

~/Library/Preferences/com.apple.mail.plist

there should be two key value pairs defined there (which should have been written by the installer package)

EnableBundles should be a boolean with the value YES

and

BundleCompatibilityVersion should be a Number with the value 4

if they aren't there then you can either add them manually or run these two commands in terminal.

defaults write com.apple.mail EnableBundles -bool YES 

defaults write com.apple.mail BundleCompatibilityVersion -int 4 

-rudy

On Feb 1, 2012, at 8:36 AM, Alan Bowen wrote:

Hi, Rudy—

I have ~/Library/Mail/Bundles/GrowlMail.mailbundle and that directory seems in proper oder.

My version of Mail.app is the same as yours: v5.1 (1251/1251.1)—I apologize for the typo.

The patcher showed that I had two versions of Growl Mail.mailbundle: one in ~/Library/Mail/Bundles/ and one in /Library/Mail/Bundles/. I removed the latter, uninstalled, and reinstalled. No joy (even after restarting). 

[Alan Bowen]

Rudy—that’s got it!

EnableBundles was set to NO

and 
BundleCompatibilityVersion was set to 3.

I made the changes and now everything is at it should be.

Warm thanks for your time and patience.

All best, Alan