install failure and skype question

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Matthias

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Dec 13, 2010, 10:33:24 AM12/13/10
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I am typing this because your installer told me to contact the
developers and the growl contact page said this is the best way...

I learned about growl because I installed drop box and a window came
up that there is a new version of growl
why does drop box not install the latest version?
I am aware that you did not ask them to install but they definitally
promote growl well :-)

then I downloaded the latest version and installed it and the
installer said that the installation failed and that I should contact
you. not even an error code.

I am not sure whether I need the app
it would be nice to be noticed when a skype chat comes in
skype is on the app list
but if I search for growl on the skype site, it does not find anything
so I do not know how to use it...

thank you
Matthias

Peter Hosey

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Dec 13, 2010, 3:28:12 PM12/13/10
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On Dec 13, 2010, at 07:33:24, Matthias wrote:
> I am typing this because your installer told me to contact the developers and the growl contact page said this is the best way...

It is.

> I learned about growl because I installed drop box and a window came up that there is a new version of growl
> why does drop box not install the latest version?

Currently, it's because the current version of Dropbox is old.

When 1.0 comes out soon, it'll be because they install a modified version of the old version. (Unless they change course as a result of our complaints that this is a bad idea, which seems unlikely at this point.)

> I am aware that you did not ask them to install but they definitally promote growl well :-)

No, they really don't. If they promoted Growl well, we wouldn't get several angry email messages a month for it.

> then I downloaded the latest version and installed it and the installer said that the installation failed and that I should contact you. not even an error code.

Please send us the full-detail installer log:

http://growl.info/documentation/faq.php#install-failed

> it would be nice to be noticed when a skype chat comes in
> skype is on the app list
> but if I search for growl on the skype site, it does not find anything
> so I do not know how to use it...

It should Just Work. If Skype shows up in the Growl preference pane, then it should indeed be working.

Make sure Skype's new-chat (I don't know exactly what they call it) notification is enabled in the Growl prefpane.

Matthias

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Dec 13, 2010, 11:54:56 PM12/13/10
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Thank you for this quick and detailed info, Peter!
DropBox was the only app in the list, so I decided to uninstall that
version and install the newest which brought Skype to the list and it
Just Works! :-)

if I can help you complain at Dropbox, somehow...

Peter Hosey

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Dec 14, 2010, 1:23:11 AM12/14/10
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On Dec 13, 2010, at 20:54:56, Matthias wrote:
> if I can help you complain at Dropbox, somehow...

This is, to my knowledge, the only Growl-related item in their Votebox:

https://www.dropbox.com/votebox/2291/don-t-install-growl-without-asking-and-without-explaining-what-it-is-

Yours is tangentially related, since Dropbox installed an old (and will, in an upcoming version, install a modified old) version of Growl.

Even so, you may prefer to suggest a new Votebox item through the field on the category index (you'd want the same category, “Dropbox Desktop Application”, as that one).

Christopher Forsythe

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Dec 14, 2010, 5:50:31 PM12/14/10
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Just burned all my allotted votes on that one.

For anyone who has a dropbox account, if you don't need to vote for
anything, if you could vote for that item as many times as possible it
would be appreciated.

Again, the link is at
https://www.dropbox.com/votebox/2291/don-t-install-growl-without-asking-and-without-explaining-what-it-is-

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