URGENT NEED:::: Helpdesk Analyst @ Salt Lake City, UT

[Syed Abdul]

Hi,

We are in urgent need of consultants for the below requirement, please forward your updated resume along with current contact information, or perhaps you can recommend someone who would be interested in this position.

 

 

Note::: WE HAVE SIMILAR JOB OPENINGS ACROSS UNITED STATES AS BELOW;  

·        Help Desk Analyst

·        Telecommunications Help Desk Analyst

·        PC Technician

·        Hardware/Software Technician

·        Call Center Technical Analyst

 

Please send us your resume stating the preferred location.

 

Job details:

 

Title: Helpdesk Analyst (SLC, Job Fair) – 7368

Location: Salt Lake City, UT

Duration: 3+ Months contract

 

 

Required Skills:

·         Windows Operating Systems (XP, Vista, 7)

·         Hardware/Software Troubleshooting

·         Outlook is preferred and beneficial

·         General computer troubleshooting knowledge

·         Customer Service Skills

·         30+ wpm

 

Additional Information:

·         Candidates will be designated to an account after the interviews take place, if they are selected. The accounts could be for Blackrock, Microsoft, 7-11, etc.

·         Need to be a sharp, well rounded, technical/customer service type of individual

·         Need very FLEXIBLE candidates. The shifts on these accounts are at all hours of the day. (1st 2nd and 3rd shifts, with other varying ones as well.

·         Please indicate if a candidate has a preference, however they MUST still be open to working any shift.

 

 

Comments:

·         This is a 3 month contract, on going contract. Potential for perm, and if so, likely at the 6 month mark.
Contractors first 2 weeks will be training, 7:00am – 4:00pm.

·         They would like to have all the candidates Start on Friday, 10/21.

·         The interviews will start at 9:00am and run every half hour until 2:00pm. There will be 3 supervisors so it is likely we can do 6 an hour if need be.

·         When you confirm a candidate is interested, please let me know and we will set them with a time.

·         Please lock up your candidates avaiability to interview Saturday 10/15 and let me know with their submittal.

 

Daily Work Description

Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answers basic questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for internal and external customers. Escalates complex problems to higher level of expertise within organization.

 

 

 

 

 

Syed Abdul

Tel: 201-524-9600 X 108

Email: syed....@ustechsolutionsinc.com

Company Website: www.ustechsolutions.com

 

5th fastest growing company in NJ in 2007 by Deloitte & Touché Technology Fast 50

29th position for 2007 by the INC 500 Awards Committee

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