I also assume GT just connects the stop points and draws a line if the
shape records are absent.
Besides getting the route line to conform to the actual underlying
streets are the shape records used for anything else?
Google uses the shape information provided in GTFS feeds to draw
nicer-looking route lines on Google Maps and in Google Earth. Other
(non-Google) applications that use GTFS feeds may have other uses for
the shapes, but that part of the spec exists primarily to enable
transit applications to draw accurate paths for routes on maps.
Joe
Devin Braun
San Diego MTS