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niemic  
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 More options Jul 23 2012, 2:13 am
From: niemic <nie...@gmail.com>
Date: Sun, 22 Jul 2012 23:13:35 -0700 (PDT)
Local: Mon, Jul 23 2012 2:13 am
Subject: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

*Summary:*
Google WiFi TCP packets are getting corrupted but protocol layer is not
detecting it at Node MAC-00:0D:97:03:24:5C  BSSID-00:0D:97:00:50:62 (Corner
of Ada Ave & Brenton Ct)

*My background:* I am a SW engineer who is helping out some people who are
in the same complex that I am.
*Location: * Free Google Node :MAC-00:0D:97:03:24:5C
 BSSID-00:0D:97:00:50:62 (Corner of Ada Ave & Brenton Ct)

*Details*:
What I have found is that every so often (about ones(1) for every 100MB) a
corrupted TCP packet comes in that the protocol layer does not detect as
being invalid (pass TCP CRC check).  Typically it will add a bit and remove
a bit from some where in the TCP packet.  I have found it happens more at
peak-usage than at other times.  It is happening on a every system, I have
looked at. (Win XP SP3, Win7 x64, and  Win7 x32)

*How to check to see if you are having a same problem:*
Step 1) Download a large file. An example of a Large file (Linux ISO:700
MB): http://releases.ubuntu.com/precise/ubuntu-12.04-desktop-amd64.iso
Step 2) Do a MD5 check-sum on the file. (Freeware MD5 check-sum software:
http://www.winmd5.com/)
Step 3) The Linux ISO MD5 Check-sum are located at:
http://releases.ubuntu.com/precise/MD5SUMS
       - File:ubuntu-12.04-desktop-amd64.iso  MD5
Check-sum:128f0c16f4734c420b0185a492d92e52
Step 4) If they match then there is no issue, if they don't match you have
the corruption issue


 
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wifi4all  
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 More options Jul 25 2012, 5:05 pm
From: wifi4all <wifi4...@gmail.com>
Date: Wed, 25 Jul 2012 14:05:35 -0700 (PDT)
Local: Wed, Jul 25 2012 5:05 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hi,

Thanks for the detailed analysis.

We have discussed the issue with several folks around here and there are
several things to note....

1) Data corruption happens quite often (unfortunately) in WiFi and even
more in large area (i.e. city-wide) WiFi due to interference or noise.  The
FCS in each WiFi frame is designed to detect these problems and correct
them -- but it is not mathematically 100% guaranteed.  There are, as you
have discovered, corner cases which will result in an acceptance of a
packet which is technically corrupted.

2) Our radios (the Tropos radios) do not do TCP checksums on user payloads.
 This is part of the TCP control layer and is handled by each end point
separately.  We do do packet level checks to verify the integrity of the
packets.

I am surprised at your reported prevalence....we certainly have users of
run at the maximum data rate (3 Mbps down and 1 Mbps up) for 24 hours a day
and we pass close to 600 GB of traffic a day -- but this is the first we
have heard of this.

Not sure what the next step is....

WiFi4All


 
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Rajiv  
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 More options Jul 27 2012, 7:49 pm
From: Rajiv <rajiv.bhus...@gmail.com>
Date: Fri, 27 Jul 2012 16:49:42 -0700 (PDT)
Local: Fri, Jul 27 2012 7:49 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

I have had a similar problem - but only with Ubuntu derivates. I have not
downloaded Ubuntu, so I would not know. I know that it happened for Bodhi
Linux, MacPup and Puppy Linux, and repeatedly. The MD5SUM was different
every time the file was downloaded, and never the same as the correct md5sum

It did not happen with crunchbang, Antix and Mepis which are also Debian
derivates.

Other very large files (>500M) appear to have come through unscathed and
repeatedly so.

I do not know if the corner cases are dependent on some element inside the
file itself.


 
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niemic  
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 More options Jul 29 2012, 2:20 am
From: niemic <nie...@gmail.com>
Date: Sat, 28 Jul 2012 23:20:15 -0700 (PDT)
Local: Sun, Jul 29 2012 2:20 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hi WiFi4All,

First, sorry for not getting back to you sooner.

Second, I believe your analysis is missing a few parts of the picture.  Let
me explain more.

When you have TCP checksum issue, you can see if that the case by looking
at the Ethernet statistics (on windows command prompt type: netstat -e ).  
There is a field called "Errors". When there is a TCP checksum mismatch
happen, the statistics will record an error and issue a resend of the TCP
packet.  On my system, and my neighbor systems the number of "Errors" where
very small.  They where in the order of 0 or 1.    Also, the chances that
there a bad TCP packet and the TCP Checksum didn't catch it is 1/2^16 (1 in
65,536 corrupted packages) if all failures are equally likely.

Let me explain what we are seeing in more details.  Let me talk about what
bytes are different when you look at the difference of a larger file like
the Linux ISO.

One Example:  
Location: 0x00a4 9d98:  Master Image: 0xA1     Download Image: 0x81
Location: 0x0d55 a529:  Master Image: 0xC4     Download Image: 0xE4
Location: 0x1190 c919:  Master Image: 0xDC     Download Image: 0xFC
Location: 0x1b08 a4b7:  Master Image: 0x26      Download Image: 0x06
Location: 0x24cf  9015:  Master Image: 0x22      Download Image: 0x02

From above you can see bit 0x20 is sometimes remove or added.  This is
signs of a flaky bit on a DRAM chip.  

Next question is where is this flaky DRAM located.  We believe, this can
not be in  the DRAM of our WiFi cards because the problem happens they same
way on neighbors and my system.  From above, we know that if the TCP
checksum is in place and as you said there is other protect to make sure
the RF side of the WiFi has no issue.  Therefore, the place to look is
where the TCP checksum is being re-calculated on the system.  This normally
happens on the system when the system splits or combines TCP packets
together.  My guess is the AP node, has the flaky DRAM.  I am assuming it
does the splitting or combining TCP packets together before sending them
out.

*Note: *a side effect of flaky DRAM is that if you reboot the system, the
problem may move or change.   This is because memory allocation and what
part of the system using the flaky bit of the DRAM will have problems .  If
this location on the DRAM is not touching anything important, you will not
see any issue.

Thanks again for looking in to the issue


 
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Ogi  
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 More options Aug 20 2012, 10:46 am
From: Ogi <ognjenpetro...@gmail.com>
Date: Mon, 20 Aug 2012 07:46:08 -0700 (PDT)
Local: Mon, Aug 20 2012 10:46 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hi all,

data corruption started happening quite often at Bryant & Villa in the past
week or so. By quite often I mean every every 10MB or so.

I have been using this node for years with no problems like this. Since
last week it's almost unusable for downloading medium size files.

thanks
Oggie


 
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pingle  
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 More options Aug 21 2012, 2:45 pm
From: pingle <pin...@earthlink.net>
Date: Tue, 21 Aug 2012 11:45:42 -0700 (PDT)
Local: Tues, Aug 21 2012 2:45 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

I think I am seeing the same thing with the node at 178 Centre.

I have been trying to download two 350MB files of types I have downloaded
successfully many times before.

One is a magazine from the Apple Newsstand.  It would stop with a message
that the download failed - try any later.  Retrying would
restart from where it left off (sometimes dropping the last 20 MB or so) so
eventually it finished.

The other is an app from the Apple Store.  It fails on both my iPad and
iMac with an error that the file appears to be corrupted.  Since retries
here
start over, I have been unable to download it.  If it was really corrupted,
nobody would be able to download it and Apple would fix it. Since both my
computers are acting the same, I doubt it is them.  This seems to leave the
transmission path.

Karl


 
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paradoxmo  
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 More options Aug 23 2012, 2:35 pm
From: paradoxmo <parado...@gmail.com>
Date: Thu, 23 Aug 2012 11:35:25 -0700 (PDT)
Local: Thurs, Aug 23 2012 2:35 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

It looks like I'm having the same issue at 1874 Elsie. The errors aren't
detected until zip or rar tries to unarchive it and finds a dozen or so CRC
errors. If I redownload the file I get CRC errors in a different place.
This has been happening at least since last week, 8/13.

tropos_client_callback({
    "ClientInfo": {
        "SSID"                 : "GoogleWiFi",
        "Channel"              : "5",
        "BSSID"                : "00:0d:97:04:9a:90",
        "SNR"                  : "26 dB",
        "Noise"                : "-93 dBm",
        "UplinkRate"           : "36 Mbps",
        "DownlinkRate"         : "54 Mbps",
        "ClientIPAddr"         : "64.9.236.177",
        "ClientMACAddr"        : "C8:BC:C8:EA:EC:D0",
        "RouterLocation"       : "1874 Elsie Avenue",
        "RouterLatitude"       : "37.405340",
        "RouterLongitude"      : "-122.088440"
    }


 
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pingle  
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 More options Aug 30 2012, 12:11 pm
From: pingle <pin...@earthlink.net>
Date: Thu, 30 Aug 2012 09:11:40 -0700 (PDT)
Local: Thurs, Aug 30 2012 12:11 pm
Subject: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

I reported earlier on my problems downloading a large (355mb) app that kept failing when it tried to install.  iMac message was that the file appeared to be garbled.
Tried several times over many days with the same result.  Earlier this week I was traveling and succesfully downloaded the app to my IPad with no problems. Therefore it would appear to be a network problem, not one with my computers or the source of the file.

After returning home, last night my iMac tried to download a new version of adobe acrobat and it failed part way through.  Don't know if it is the same problem.

I am using the radio at 178 Centre


 
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eternal  
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 More options Aug 30 2012, 12:55 pm
From: eternal <likevin...@gmail.com>
Date: Thu, 30 Aug 2012 09:55:58 -0700 (PDT)
Local: Thurs, Aug 30 2012 12:55 pm
Subject: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Same here. This issue happens months already at north whisman node either.


 
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pingle  
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 More options Aug 31 2012, 5:44 pm
From: pingle <pin...@earthlink.net>
Date: Fri, 31 Aug 2012 14:44:27 -0700 (PDT)
Local: Fri, Aug 31 2012 5:44 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Additional information.  I currently have two large magazines and 3 iPad
apps to download and am getting errors on all of them.  This is with the
radio at 178 Centre and GoogleWifiSecure, but it appears from this thread
that people are having problems at other places also.

1.  I had no problems downloading files until I returned from a two week
trip the end of last month, so the problem is 4-6 weeks old.

2.  Cannot download on either my iPad or iMac, so it is not the computers.

3.  I can successfully download the files using wifi networks that are not
part of Google wifi.

4.  I just sat on the curb across the street from 178 Centre and tried to
download using GoogleWiFi.  Got the same result, so it is not my in-house
network equipment.

My conclusion is that there is a new problem with the system as of the last
month, affecting several radios.  
I hope I am not going to have to find a friend in another town to do all my
downloads from now on.
If I get a chance next week I may go to the MV library and try there.


 
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GREGORY NELSON  
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 More options Aug 31 2012, 6:04 pm
From: GREGORY NELSON <gregorynels...@mac.com>
Date: Fri, 31 Aug 2012 15:04:39 -0700
Local: Fri, Aug 31 2012 6:04 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Total system failure at 2309 Rock St today since 8AM again, once again.
Only able to send this from my iPhone.
Serious system failure going on here
"Sending trucks out" will not fix this system wide issue, nor will 'adjustments' to Google servers.
Interesting that no complaints from downtown MV users.
Who's being served here, wifi4all?
Cheers

Sent from my iPhone

On Aug 31, 2012, at 2:44 PM, pingle <pin...@earthlink.net> wrote:


 
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MichaelT  
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 More options Sep 2 2012, 11:42 am
From: MichaelT <mteic...@gmail.com>
Date: Sun, 2 Sep 2012 08:42:11 -0700 (PDT)
Local: Sun, Sep 2 2012 11:42 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hello,

It seems as if its time for me to chime in here as well.  The node info I
connect to:

SSID: GoogleWiFiSecure
BSSID: 00:0d:97:14:0a:dc
Uplink SNR: 46 dB
Node Noise: -93 dBm
Uplink Bit Rate: 54 Mbps
Downlink Bit Rate: 54 Mbp

For several weeks we have experienced  slow speeds, data corruption, failed
installs, failed down loads, unable to connecst.  I have to agree that it
appears to be bad check sums.  Since these issues are relatively recent,
and others have expressed similar issues, I have to conclude its neither
the source or the destination devices but on GoogleWiFi.  If not the radios
as wifi4all has said then somewhere within the infrastructure.

Thanks,

Michael...


 
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jxramos  
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 More options Sep 2 2012, 4:04 pm
From: jxramos <jaime.x.ra...@gmail.com>
Date: Sun, 2 Sep 2012 13:04:56 -0700 (PDT)
Local: Sun, Sep 2 2012 4:04 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

I too have experienced failed downloads, updates, and installers that did
manage to completely download ultimately reveal themselves as being corrupt.

What's the bottom line with all this ? The radios are busting? This seems
more pervasive than I originally imagined. Oh boy >< sure is frustrating.

~JXR


 
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GREGORY NELSON  
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 More options Sep 3 2012, 3:53 pm
From: GREGORY NELSON <gregorynels...@mac.com>
Date: Mon, 03 Sep 2012 12:53:04 -0700
Local: Mon, Sep 3 2012 3:53 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

So frustrated with this Google non-response. Unable to connect since Friday @ 8AM - have reconfigured my Ruckus multiple times, as well as my AirPort Express - all to no avail.
Calling Comcast tomorrow to pay for a reliable WiFi connection.
GOOGLE SUCKS - what else do you envision screwing up in our connected world, cable TV ... And of course all things Apple!
GOOGLE IS USELESS and SHAMELESSLY SELFSERVING0 - no advertising money in free WiFi.

Sent from my iPhone

On Sep 2, 2012, at 1:04 PM, jxramos <jaime.x.ra...@gmail.com> wrote:


 
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spike  
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 More options Sep 4 2012, 4:34 am
From: spike <sp...@planeteria.net>
Date: Tue, 4 Sep 2012 01:34:15 -0700 (PDT)
Local: Tues, Sep 4 2012 4:34 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Dear Gregory,

I can't help but respond to your post. As for me, I am grateful for
Google's FREE Wifi service. Can't beat the price. I believe that wifi4all
and Google staff do their best to solve system problems. I'm sure that it
was difficult for you to encounter these problems on a holiday weekend. It
is frustrating when problems occur on weekends and holidays. According to
every statistic, I live below the poverty level. I can't afford Comcast and
I certainly can't afford the data plan to maintain an iPhone.
(Unfortunately. I would really like one.) I'm sure that you will enjoy
Comcast and that it won't strain your pocketbook.

Spike


 
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wifi4all  
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 More options Sep 5 2012, 12:18 am
From: wifi4all <wifi4...@gmail.com>
Date: Tue, 4 Sep 2012 21:18:12 -0700 (PDT)
Local: Wed, Sep 5 2012 12:18 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hi all,

The network has gone through a patch of problems in the last week or so.
 One of our sector antennas is down on the Google building.  It is the
sector which services the Rock street neighborhood -- as well as others in
the area.  We are actively working to fix the problem, and have replaced
the antenna, the cabling, the electronic components, etc. but have not been
able to restore service.   We understand this outage is causing problems
for our users and we are working to correct the problem.

We get that people rely on this service and we know we are letting people
down when it fails.

We have to do better and we are planning to make some changes to improve
our service.  Thanks for your patience with this rough spot we are in.

WiFi4All

P.S.  We are still figuring out what to do about the packet corruption
issue....   once the network is whole again.


 
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Karl Pingle  
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 More options Sep 5 2012, 2:33 pm
From: Karl Pingle <pin...@earthlink.net>
Date: Wed, 5 Sep 2012 11:32:57 -0700
Local: Wed, Sep 5 2012 2:32 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

This morning I went to the Mtn. View library and tried downloading using GoogleWiFi.  Got the same problems I have at home, so the
problem is there also.

BTW:  The file I am currently trying to download is the latest version of the Weather Channel app for the iPad.  It is about 100MB.  It is free
so anyone with an iPad can try it.  It always loads to the same point on the progress bar, which I suspect is where the download is done and the
system is starting to decompress and install the program.  At that point on the iPad it starts over.  On the iMac it gives a message that the file
appears to be damaged.

Karl

On Sep 4, 2012, at 9:18 PM, wifi4all wrote:


 
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wifi4all  
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 More options Sep 5 2012, 3:42 pm
From: wifi4all <wifi4...@gmail.com>
Date: Wed, 5 Sep 2012 12:42:14 -0700 (PDT)
Local: Wed, Sep 5 2012 3:42 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hi,

Thanks for the effort and thanks for a reproducible instance.  We will try
this and I will discuss with our engineers.  From all the reports in this
group, it seems there is something wrong.  We will get back to you all
after we have looked into it.

WiFi4All


 
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Onslow  
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 More options Sep 7 2012, 1:07 am
From: Onslow <zau...@gmail.com>
Date: Thu, 6 Sep 2012 22:07:36 -0700 (PDT)
Local: Fri, Sep 7 2012 1:07 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Also here, data corruption for most files >10MB:

tropos_client_callback({
    "ClientInfo": {
        "SSID"                 : "GoogleWiFi",
        "Channel"              : "11",
        "BSSID"                : "00:0d:97:04:82:f2",
        "SNR"                  : "35 dB",
        "Noise"                : "-87 dBm",
        "UplinkRate"           : "54 Mbps",
        "DownlinkRate"         : "36 Mbps",
        "ClientIPAddr"         : "64.9.234.167",
        "ClientMACAddr"        : "00:1E:E5:2D:5B:43",
        "RouterLocation"       : "2235 California St",
        "RouterLatitude"       : "37.400548",
        "RouterLongitude"      : "-122.102417"
    }

})

Cannot update virus signatures etc.  Hope this gets fixed soon.

Onslow


 
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Tom Mander  
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 More options Sep 7 2012, 2:58 am
From: Tom Mander <tman...@gmail.com>
Date: Thu, 6 Sep 2012 23:58:35 -0700
Local: Fri, Sep 7 2012 2:58 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

After seeing this issue from the 698 West Dana Street node for while, I've resorted to sneaker-net from work for large/important files.

I've also tried to do some concrete analysis of the issue. This is going to get a bit technical...

I put some known large test files with complex random data on an Amazon EC2 node (from work) and wrote a fairly simple test tool that pulls a nominated reference file using HTTP and performs MD5 checksums every N bytes in addition to an overall MD5 checksum. The resulting set of checksums can then be compared to a reference set allowing detection of corruption at a "block" level as well as at an overall file level.

Testing with a 10Mbyte test file and 128byte blocks, while I can periodically get successful test runs, I also see frequent failures. When I do get failures, very few of the blocks are corrupt. I've seen as few as 1, and as many as 6 (which is a maximum of 0.007% of the blocks in the file; likely a lot less of the file itself), and usually there is slight clumping of the corruption in the HTTP stream.

Each run I see in netstat statistics output hundreds of packets discarded due for bad checksums (although I don't have any reference for this, and I'm not 100% sure I'm looking at the right counter).

Hopefully this is useful information. It would be great to see progress on this issue, as it makes any kind of software upgrade impossible, downloads that don't have checksum checks dangerous.

Tom

On Sep 5, 2012, at 12:42 PM, wifi4all <wifi4...@gmail.com> wrote:


 
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Tom Mander  
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 More options Sep 7 2012, 4:51 pm
From: Tom Mander <tman...@gmail.com>
Date: Fri, 07 Sep 2012 13:51:29 -0700
Local: Fri, Sep 7 2012 4:51 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

I have a little bit analysis to offer.

On a failed test run this morning when I captured the file and did a bit for bit comparison of the 10MByte file, only 4 bytes are incorrect.

Of those 4 bytes, it is the _same_ bit that is flipped in every case (bit 2 in MSB 0 bit numbering).

Tom

On Sep 6, 2012, at 11:58 PM, Tom Mander <tman...@gmail.com> wrote:


 
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Onslow  
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 More options Sep 7 2012, 10:24 pm
From: Onslow <zau...@gmail.com>
Date: Fri, 7 Sep 2012 19:24:06 -0700 (PDT)
Local: Fri, Sep 7 2012 10:24 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

*Possible workaround: *Open a VPN connection (like strongvpn.com).
No corruption found in downloaded files, even in large ones (100MB).

Onslow


 
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spike  
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 More options Sep 10 2012, 1:07 am
From: spike <sp...@planeteria.net>
Date: Sun, 9 Sep 2012 22:07:17 -0700 (PDT)
Local: Mon, Sep 10 2012 1:07 am
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Hi! I'm on San Antonio Circle. I've been having problems trying to install
downloaded files and software updates only to realize that they are
corrupted. Unfortunately I don't have the analysis tools that some of you
have. The file sizes have been 60-80 MB. The statistics package that I was
trying to download is necessary for my class tomorrow. I hope that this
problem is resolved soon. Thanks wifi4all!


 
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pingle  
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 More options Sep 19 2012, 6:12 pm
From: pingle <pin...@earthlink.net>
Date: Wed, 19 Sep 2012 15:12:19 -0700 (PDT)
Local: Wed, Sep 19 2012 6:12 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

I am traveling enough to find wifi hotspots to get my iPad data downloaded,
but the only way I can download larger files to my iMac would be to
subscribe to
Comcast, or carry my 28" iMac to a friend's house in another town.

Currently, I am waiting to be able to download a security patch for Adobe,
a large pdf with investment information, and a new release of my
bookkeeping software.
The next IOS release is coming out and requires a new iTunes version on my
iMac that I cannot download .This has been going on since the beginning of
July.
WE NEED A FIX  (shouting deliberate).

Karl


 
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Anthony Bushek  
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 More options Sep 19 2012, 6:16 pm
From: Anthony Bushek <anthonybus...@gmail.com>
Date: Wed, 19 Sep 2012 15:16:08 -0700
Local: Wed, Sep 19 2012 6:16 pm
Subject: Re: Google WiFi TCP packets are getting corrupted but protocol layer is not detecting it

Take me off this lost please
On Aug 20, 2012 7:46 AM, "Ogi" <ognjenpetro...@gmail.com> wrote:


 
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