For some reason over the last 3 days I have lost the ability to tag
items with Google Reader. Neither the keyboard shortcut or clicking
on the tag link will let me tag an item. I am experiencing this
problem on multiple computers and browsers (FireFox 3 Beta 5 and I.E
7).
I've tried deleting all cookies and history but I have had no luck.
> For some reason over the last 3 days I have lost the ability to tag
> items with Google Reader. Neither the keyboard shortcut or clicking
> on the tag link will let me tag an item. I am experiencing this
> problem on multiple computers and browsers (FireFox 3 Beta 5 and I.E
> 7).
That's happening with me, too, starting yesterday. I'm using Safari
3.1
(OSX 10.5.1), so it doesn't seem browser-specific; exceedingly
annoying.
> > For some reason over the last 3 days I have lost the ability to tag
> > items with Google Reader. Neither the keyboard shortcut or clicking
> > on the tag link will let me tag an item. I am experiencing this
> > problem on multiple computers and browsers (FireFox 3 Beta 5 and I.E
> > 7).
> That's happening with me, too, starting yesterday. I'm using Safari
> 3.1 (OSX 10.5.1), so it doesn't seem browser-specific; exceedingly
> annoying.
10.5.2, rather. And, I just noticed, it only starts happening after
I've gone to a tag: before I hit 'g t', I can edit tags fine. But
once I've done that, no luck. Which makes it annoying to remove a
tag: if the item isn't easily accessible elsewhere (e.g. at the top of
my starred items list), I have to type 'g t', unstar and star the
item, re-enter the reader web site, do 'g s', and then I can find the
item and untag it.
> 10.5.2, rather. And, I just noticed, it only starts happening after
> I've gone to a tag: before I hit 'g t', I can edit tags fine. But
> once I've done that, no luck. Which makes it annoying to remove a
> tag: if the item isn't easily accessible elsewhere (e.g. at the top of
> my starred items list), I have to type 'g t', unstar and star the
> item, re-enter the reader web site, do 'g s', and then I can find the
> item and untag it.
I hadn't figured out the trick of avoiding 'g t' but I verified that
works on my machine as well. Annoying but at least there is a level
of a work around.
> I hadn't figured out the trick of avoiding 'g t' but I verified that
> works on my machine as well. Annoying but at least there is a level
> of a work around.
Don't know if it helps track down the problem but here are the error
messages from the browsers I use
FireFox:
- Open the error console and try and edit a tag (I use keyboard
shortcut "t").
- Error comes up in console saying "xn is not a valid constructor"
IE:
- Try and edit a tag
- Get the little "Error on Page".
- Double clicking will produce the standard error dialog with the
following details
Line: 315
Char: 490
Error: object expected
Code: 0
URL: http://www.google.com/reader/view
Thanks for reporting this. Do your tags eventually appear, or do they
never get applied to the items in question? It seems there may be some
occasional latency that may delay your tags being applied, but having
tags never appear is a more serious issue. We're currently looking
into this-
> Thanks for reporting this. Do your tags eventually appear, or do they
> never get applied to the items in question? It seems there may be some
> occasional latency that may delay your tags being applied, but having
> tags never appear is a more serious issue. We're currently looking
> into this-
> Roger
Once I hit this issue tagging is completely broken. Neither keyboard
shorcuts or manually clicking on "Edit Tags" will open the "Edit Tags"
dialog. It just has no appreciable UI effect. It doesn't appear to
be a latency issue (repros 100% of the time and won't work after
waiting several minutes).
> Thanks for reporting this. Do your tags eventually appear, or do they
> never get applied to the items in question? It seems there may be some
> occasional latency that may delay your tags being applied, but having
> tags never appear is a more serious issue. We're currently looking
> into this-
They never appear - I just tested by typing 'g t', going to an
article, hitting 't', and waiting 30 seconds. (Ditto with clicking on
'edit tags'). I then reloaded the page (which, incidentally, is a
fast enough workaround to make this only an annoyance instead of a
royal pain in the ass), went to the same article, hit 't' again, and
the popup appeared immediately.
Looking at the JavaScript debugging console, in the bad situations I
see the error message "Value null (result of expression Xn) is not an
object. Cannot be used with new.", while I don't get an error like
that in the good situations. If there's anything else I can do to
help you debug, please let me know.
Thanks for your detailed information on this problem. I'm happy to
tell you that we've been able to isolate the problem and are currently
working on a fix. I'll post another update when we know more about
when to expect this fix. In the meantime, if you'd like to use tags,
please apply them before using the tagging selector.
> Thanks for your detailed information on this problem. I'm happy to
> tell you that we've been able to isolate the problem and are currently
> working on a fix. I'll post another update when we know more about
> when to expect this fix. In the meantime, if you'd like to use tags,
> please apply them before using the tagging selector.
Fabulous! I appreciate the response, I'm looking forward to the fix.
(By the way, for some reason, I can't post here any more using my
[email address] account, I can only post here using my
carlton.dbc gmail account. (Via the google groups web interface in
both cases.) Or something like that. But I suppose I should mention
that in a google groups bug forum, not a google reader bug forum...)
Not to toot our own horn or anything, but we did fix this
ourselves. :) It was thanks to everyone's feedback that we were able
to discover the bug in the first place, though. Thanks for helping
make Reader better!
