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Message-ID: <0db65817-4eb0-4136-8ba9-6f34d5c05264@i7g2000prf.googlegroups.com>
Date: Wed, 9 Jan 2008 08:35:07 -0800 (PST)
User-Agent: G2/1.0
Subject: Our School address is wrong and cannot be changed.
From: Jon  Buhagiar <boh...@gmail.com>
To: Google Maps Help Group - For Business Owners <Google-Maps-For-Business-Owners@googlegroups.com>
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  I am posting again in the group because my prior post is being
ignored and spammed now. See
http://groups.google.com/group/Google-Maps-For-Business-Owners/browse_frm/thread/85f70b4261f11d18/d1fd36ddc89b6680?lnk=gst&q=pti#d1fd36ddc89b6680
I have repeatedly posted asking for help and only one response from
Jen who stated if I supply accurate information the change would be
submitted, that was back in early December. We have had an ongoing
impact to our business and more so the inconvenience to the families
that visit our campus. Now I have found that our highly ranked
keywords of 'Pittsburgh Technical Institute' pulls up a full map that
is incorrect. So not only is our plus box wrong, but now our keywords
instant map. Which if you click into our site the address is correct
on our site, so this information must be populated from the plus box.
Please help us. See the original request below or follow the link
above....

  I have been working with our in house webmaster Scott Daugherty for
the past 9 months to have our address changed on Google search
results. We closed our location at '635 Smithfield Street, Pittsburgh,
PA 15222' in June and no longer occupy that location. Our campus is
currently located at '1111 McKee Road, Oakdale, Pennsylvania 15071'
and can be verified via our website at http://www.pti.edu.

  We originally started by requesting the address change via the
website Google Local. We have received the post card for this location
and have put the PIN into our Google account; however we no longer
receive mail from the '635 Smithfield' location. I was told thru the
Google Groups thread (see below), that Google will call via telephone.
We have a large organization and this call is could be dropped at our
receptionists. I have checked with all of our receptionists and none
of them remember receiving a call from Google.

  Please see the thread below Jen said that if the exact information
was sent she would have it changed. This is has been affecting our
business substantially. We have had reports that families have not
come to our campus because they did not want to go downtown. We have
had families of students show up at the downtown doors of a closed
building. We have had families tell us they do not want to do business
because of the confusion we have caused them. We are more than
disappointed that Google has not taken a concern for the families of
students. It is also a direct reflection on Google when we tell
families 'Google is wrong'.

  We are the number one career school in Pittsburgh and we have a very
high standard of excellence to up hold. The confusion from Google's
results are lowering our standard and substantially impacting our
business and potential business. Change the address immediately to the
correct address of  '1111 McKee Road, Oakdale, Pennsylvania 15071' and
tie the information to pti...@gmail.com. It is has been affecting our
business substantially for the past 6-9 months and can no longer be
tolerated. Please feel free to contact me, my contact info is below.
We need this information changed immediately or we have to get
attorneys involved or escalate the situation in another way.

Transfer Ownership to:
pti...@gmail.com

Old Address:

Pittsburgh Technical Institute
635 Smithfield St
Pittsburgh, PA 15222
(412) 809-5100

New Address:

Pittsburgh Technical Institute
1111 McKee Road
Oakdale, Pa 15071
(412) 809-5100

Thank You,

Jon Buhagiar (MCSE, MCP+I, CCNA, N+, A+, 3Com)
Network Administrator
Pittsburgh Technical Institute
1111 McKee Road
Oakdale, Pennsylvania 15071