I use Google CSE with overlay on several sites, and it has always
worked well. However, today I have noticed it is not working at all.
It just redirects to the same page with a query string appended. It
also generates a JS error in IE7.
I have had to remove it from the more important sites, but an example
is here:
> I use Google CSE with overlay on several sites, and it has always
> worked well. However, today I have noticed it is not working at all.
> It just redirects to the same page with a query string appended. It
> also generates a JS error in IE7.
> I have had to remove it from the more important sites, but an example
> is here:
> Something has been broken. This worked flawlessly before, and I have
> the same problem on other sites....
> Anyone from Google CSE listening ... ?
> -tbyrne
> -----------------------------------------
> On Sep 16, 2:03 pm, rimbaud wrote:
> > Hello
> > I use Google CSE with overlay on several sites, and it has always
> > worked well. However, today I have noticed it is not working at all.
> > It just redirects to the same page with a query string appended. It
> > also generates a JS error in IE7.
> > I have had to remove it from the more important sites, but an example
> > is here:
I am having exactly the same problem too - boss screaming at me,
customers screaming and all my other work interrupted trying to get to
the bottom. Just what has happenend? Wish someone could tell me. Only
impleemented the overlays last week and was quite chuffed they were
working. Arrrrghhhh! Contacted support - wonder whether I'll get a
reply.
> I use Google CSE with overlay on several sites, and it has always
> worked well. However, today I have noticed it is not working at all.
> It just redirects to the same page with a query string appended. It
> also generates a JS error in IE7.
> I have had to remove it from the more important sites, but an example
> is here:
> I am having exactly the same problem too - boss screaming at me,
> customers screaming and all my other work interrupted trying to get to
> the bottom. Just what has happenend? Wish someone could tell me. Only
> impleemented the overlays last week and was quite chuffed they were
> working. Arrrrghhhh! Contacted support - wonder whether I'll get a
> reply.
> Gabi
> On Sep 16, 12:03 pm, rimbaud wrote:
> > Hello
> > I use Google CSE with overlay on several sites, and it has always
> > worked well. However, today I have noticed it is not working at all.
> > It just redirects to the same page with a query string appended. It
> > also generates a JS error in IE7.
> > I have had to remove it from the more important sites, but an example
> > is here:
> I use Google CSE with overlay on several sites, and it has always
> worked well. However, today I have noticed it is not working at all.
> It just redirects to the same page with a query string appended. It
> also generates a JS error in IE7.
> I have had to remove it from the more important sites, but an example
> is here:
> I've got the same problem - and an increasingly angry set of clients
> (internal and external).
> Opal
> On Sep 16, 7:03 am, rimbaud wrote:
> > Hello
> > I use Google CSE with overlay on several sites, and it has always
> > worked well. However, today I have noticed it is not working at all.
> > It just redirects to the same page with a query string appended. It
> > also generates a JS error in IE7.
> > I have had to remove it from the more important sites, but an example
> > is here:
We've identified the issue and it should now be resolved - try
refreshing the page that houses your search box. After refreshing, I'm
able to search on wejustfoundout.com and the fsrm.ch site (thanks for
these examples guys). Just to clarify, this outage only affected a
small number of CSEs.
Thanks again for reporting the problem and for your patience while it
was being investigated, and let me know if anyone is still
experiencing problems with their search engine.
For those using overlay search results and having trouble with search
not working at all:
Until Google have fixed the problem with the overlay search results
you can use a hybrid approach to displaying results. Here is the
example overlay code from http://www.google.com/cse/samples/overlay.html :
----
<form id="searchbox_..." onsubmit="return false;">
<input type="text" name="q" size="40"/>
<input type="submit" value="Search"/>
</form>
----
If you set an action target on that form then users will be directed
to that page to display the results should the overlay fail:
----
<form id="searchbox_..." action="http://www.google.com/cse"
onsubmit="return false;">
<input type="text" name="q" size="40"/>
<input type="submit" value="Search"/>
</form>
----
So you won't get the overlay, but at least searches will still work.
This is the method we use at http://www.papercut.com/ (we write print
control software if you're interested), and I can see that several of
the other sites mentioned in this thread do the same thing. If you
check our site at the moment you will notice that the overlay starts
to display, then you'll be redirected to the results page at Google
instead.
Actually I'd recommend leaving the form action in there permanently as
it will allow search to work for those without JavaScript enabled (or
in the unlikely event that a problem like this happens again).
Cheers,
--
Tom Clift
Developer
PaperCut Software International Pty. Ltd.
http://www.papercut.com/
> I use Google CSE with overlay on several sites, and it has always
> worked well. However, today I have noticed it is not working at all.
> It just redirects to the same page with a query string appended. It
> also generates a JS error in IE7.
> I have had to remove it from the more important sites, but an example
> is here:
> We've identified the issue and it should now be resolved - try
> refreshing the page that houses your search box. After refreshing, I'm
> able to search on wejustfoundout.com and the fsrm.ch site (thanks for
> these examples guys).
Thanks very much Christine for the fast fix. It appears to be working
after a force-refresh of the page.
> Just to clarify, this outage only affected a
> small number of CSEs.
It also affected the sample overlay code at http://www.google.com/cse/samples/overlay.html ! Is it true that it affected every site using overlays who didn't
also use an 'action' parameter on their form tag (i.e. like the sample
code recommends)?
Perhaps the sample code should be updated to include an action
parameter? I think that way at least there is graceful degradation
when JavaScript is disabled.
I actually can get it to work in Google Chrome but not on Firefox or
IE which I find extremely strange.
I am using the iFrame method to display my results in a page called:
> We've identified the issue and it should now be resolved - try
> refreshing the page that houses your search box. After refreshing, I'm
> able to search on wejustfoundout.com and the fsrm.ch site (thanks for
> these examples guys). Just to clarify, this outage only affected a
> small number of CSEs.
It is now working again, thanks. It makes sense that this was only a
small number, as I would have thought there would be hundreds of
messages screaming about it.
