Internal exception

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Zindus Development

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Jun 25, 2008, 6:47:03 PM6/25/08
to Google Contacts API
A user of the Zindus Thunderbird addon just reported this 401 response
from the server after an attempt to create a contact:

<HTML>
<HEAD>
<TITLE>Internal exception</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF" TEXT="#000000">
<H1>Internal exception</H1>
<H2>Error 401</H2>
</BODY>
</HTML>

This happened after 71 contacts were added successfully around
2008-06-24T12:32:46Z

Leni.

Zindus Development

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Jun 30, 2008, 10:04:57 PM6/30/08
to google-co...@googlegroups.com
Just a followup to this "Internal Error" - is it:
a) more likely
b) the same
c) less likely

to happen if clients use the batch uri vs repeatedly using the non-batch
uri?

Or:
d) unknown :-)

I think failures are inevitable - even for Google. As a developer, the
more I can understand about the component failure mode/s, the better the
end-user experience.

Thanks -

Leni.

Trevor Johns

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Jul 9, 2008, 5:35:17 AM7/9/08
to google-co...@googlegroups.com
Ah, this is a complicated question. :)

In short, regardless of whether you use batch or non-batch operations,
there's just as much work to do on the backend. If you use non-batch,
you'll be connecting to different servers due to load balancing.
However, if you use batch, you'll only need to make one connection to
a single server. So, batch operations have a marginally lower
probability of failure.

That being said, if you're actually getting errors often enough that
this is a concern, then something is wrong on our side. If that's the
case, definitely let us know so we can look into the problem.

Speaking of which, the 401 error that you reported earlier hasn't
recurred, has it?

--
Trevor Johns

Zindus Development

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Jul 9, 2008, 4:30:01 PM7/9/08
to google-co...@googlegroups.com
Trevor Johns wrote:
> Speaking of which, the 401 error that you reported earlier hasn't
> recurred, has it?

The 401 I reported here was in turn reported to me by a user of the
Zindus Thunderbird addon:
http://www.zindus.com/faq-thunderbird-google/

I haven't experienced the 401 personally.

Thanks for the thoughts on batch.

Leni.

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