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Discussions > Google Checkout Guidelines
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Description: Google Checkout policies, guidelines, and the review process.
 

flag FAQ - Google Checkout Guidelines 
  Question: Why does Google suspend or close Checkout accounts? Google only suspends or closes accounts that are in violation of Checkout’s terms of services or policies. For a more detailed answer to this question, please visit: [link]... more »
By Google employee Google Checkout Guide  - Jul 9 - 1 new of 1 message    

Google Checkout for Non-Profits & Account Suspension 
  We are a church. We applied for the donation for our account. For years, we've been using Google Checkout for collecting fees for our events. When Google can't verify our tax exempt status, they simply suspend our account. We are scrambled today to change our account to Paypal, maybe permenantly. This is very disruptive to our members and our... more »
By stewardship  - Jul 23 - 3 new of 3 messages    

Payment from Canada 
  Can I receive google check out payment from Canada?
By Stosz  - Jul 17 - 2 new of 2 messages    

different shipping costs for different quantities ordered 
  Hi, I am building Google Checkout functionality, using a buy now button, into a client web site and I need to add shipping costs to the order functionality. My client is selling a DVD which we will package in- house and then ship to buyers. We will use USPS ground shipping to the continental U.S., but we need to have different shipping costs for... more »
By barry  - Jul 17 - 1 new of 1 message    

Sales Tax in other states 
  I operate in Pennsylvania and have used the settings panel to define the sales tax for PA. I just received an order from a CA resident adn the Google Checkout added sales tax to this order. There should not be sales tax charged. How do I fix this from happening? Don Sweger
By TVforMyRV  - Jul 15 - 2 new of 2 messages    

ordering multiple quantities of a single item using the buy now button 
  Hi, I wonder if anyone can help me with the following conundrum. My client wants to sell a DVD using the buy now button, but we would like the buyer to specify a quantity from 1-24, with corrsponding prices and shipping costs being automatically calculated. Can this be done using the buy now buttons or do I need a shopping cart?... more »
By barry  - Jul 15 - 6 new of 6 messages    

refund my money, i did not receive my order. 
  hi I bought (06/11-12/2008) a hared drive 500GB for 109 $ by Google checkout(99$), and I refuse it after I took to Buy.com customer service. You did not return the money and I forget my email password. so my email is axxxx...@gmail.com but I forget my password and my Answer I had written on the Security Question, and my new e mail is... more »
By aziz  - Jul 12 - 1 new of 1 message    

credit card charges 
  We are seeing orders being charged anutomatically- yet we have the automoatice feature turned OFF in settings....is anyone else having this problem? Thanks, La
By LA  - Jul 9 - 1 new of 1 message    

Customer Reviews Disappearing 
  I've been using google checkout for my online store for less than 2 months, so I haven't received very many reviews. However, 2 of the reviews from my customers disappeared yesterday and today. Is this just a glitch for google checkout? I asked one of the customers if she deleted the review and she said no.... more »
By johnarizona  - Jul 3 - 6 new of 6 messages    

Accepting payments on site 
  We are a non-profit which uses Google Checkout Buy Now buttons for Internet sales of products. We are going to a trade show, and we want to be able to accept credit card payments, but we aren't likely to do enough volume to justify what I think are the expenses associated with getting the equipment we need to do this. There is wi-... more »
By Performance Wellness  - Jul 3 - 1 new of 1 message    

"Martial Arts Weapons" Policy? 
  I run a very small martial arts school and sell some items to other schools around the world. I do not do enough business to even come close to warranting a true Visa/Mastercard processing account, and have been looking for other payment options. I am very frustrated that first Paypal and now Google Checkout has... more »
By Matt in TN  - Jul 2 - 2 new of 2 messages    

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