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Google Calendar Guide Google employee  
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(2 users)  More options Apr 16, 4:45 pm
From: Google Calendar Guide
Date: Wed, 16 Apr 2008 13:45:38 -0700 (PDT)
Local: Wed, Apr 16 2008 4:45 pm
Subject: New way to report Google Calendar Sync issues
Hi folks,

To help us continue our investigations into some of the Google
Calendar Sync issues we’re aware of, please fill out the info in the
form provided below.

Please be assured that the details of the spreadsheet are private and
will only be viewable by myself and a few other members of the team.

Reporting form http://spreadsheets.google.com/viewform?key=p6j_DPbvdPlCl4unmYPKZeA

Thanks for your help!

Becky


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Google Calendar Guide Google employee  
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(2 users)  More options Apr 25, 4:59 pm
From: Google Calendar Guide
Date: Fri, 25 Apr 2008 13:59:31 -0700 (PDT)
Local: Fri, Apr 25 2008 4:59 pm
Subject: Re: New way to report Google Calendar Sync issues
Hey everyone,

If you’re receiving an error when trying to submit your log file,
don’t worry…we’re aware of this happening. Obviously, this little
problem prevents us from seeing your log file, which is the most
useful bit of info for diagnosing Google Calendar Sync problems :-P

If the form doesn’t allow you to submit your log file because it’s too
big, please provide a portion of it (as much as possible) or just
write in the box something like “Can’t submit log because too large
for form.”

The details we’ve been receiving are really helpful for our
investigations into the various Google Calendar Sync issues.

Thanks again for helping us out with your reports.

- Becky


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Google Calendar Guide Google employee  
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 More options May 29, 1:22 pm
From: Google Calendar Guide
Date: Thu, 29 May 2008 10:22:05 -0700 (PDT)
Local: Thurs, May 29 2008 1:22 pm
Subject: Re: New way to report Google Calendar Sync issues
Thank you for all the reports we’ve received. I’m sorting through each
and every one and adding info to our existing investigations. The
submissions on the form have also helped me to categorize new issues
that are affecting multiple people and need to be looked at in depth.

I originally intended for the Google Calendar Sync Reporting form to
be temporary and it’s time to close it down.

For people who want to report issues and haven’t done so yet, please
try searching this Help Group for more info as well as the Help Center
sections below:

http://www.google.com/support/calendar/bin/topic.py?topic=13946&inten...
http://www.google.com/support/calendar/bin/topic.py?topic=13947&inten...

If you can’t find the answer to your question, feel free to start a
new thread in the Help Group.

To everyone who has reported issues and are waiting for a fix…please
continue to be patient. We’re working hard to resolve issues with
Google Calendar Sync.

- Becky


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