Memory Leak Issue with Pangle Banner Display

[Masayoshi Tada]

Hello,

I've recently noticed an issue in my app where displaying the Pangle banner continuously through AdMob seems to cause symptoms resembling a memory leak. Specifically, the memory usage appears to increase steadily as the banner continues to be displayed.

Environment:

Unity Version: 2022.3.9
Google Mobile Ads Unity Plugin v8.5.2
Pangle Unity Mediation Plugin Version 2.3.0
Test Device: [SHV48], OS: [Android 11]
If you have any information or solutions regarding this issue, I would greatly appreciate your guidance.

Thank you for your assistance.

[Mobile Ads SDK Forum Advisor]

Hello,

Thank you for reaching out to us. 

In order for us to check your concern further, could you kindly share the following?

• Charles Log (https://www.charlesproxy.com/documentation/getting-started/) - Instructions (https://support.google.com/admanager/answer/6206401?hl=en) capturing the ad request
• Screen recording capturing the memory leak
• Memory profiler
• Sample App where the issue is reproducible
• AdMob App ID
• Ad unit being used

Kindly provide to us the requested information via the steps below.
 

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002ozcfZQAQ&entry.80707362=00199224

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

This message is in relation to case "ref:_00D1U1174p._5004Q2ozcfZ:ref"

Thanks,
 

Mobile Ads SDK Team

[Masayoshi Tada]

ありがとうございます。
Pangleさんにも問い合わせしていまして、現在修正中のようです。
状況が分かり次第また報告いたします。

Thank you.
I have also contacted Pangle and it seems that they are currently fixing the issue.

I will report again as soon as the results are known.

2023年9月20日水曜日 18:20:46 UTC+9 Mobile Ads SDK Forum Advisor: