RE: [google-admob-ads-sdk] No ads fired after September 5th 2017

[mobileadssdk-a...@google.com]

Hi,

I have to re-post your original concern as it contains your Ad Unit Id which is considered as confidential information. Moving forward, please avoid posting confidential information in the public forum.

That said, below is a copy of your original post with the masked information.

Hi!

Not sure if this is the right place, but I've noticed that my app has stopped serving ads completely since September 5th, 2017.

I'm unable to see any reports after that date.

I have an Android & iOS app, and each app has 4 ad units that the Admob backend displays as "active" at the moment.

The ad unit ID for one of the Android ones is ca-app-pub-XXXXXXXXXXXXXXXX/XXXXXXXXXX

Thank you.

Regards,

Ivan Bautista

Mobile Ads SDK Team

[mobileadssdk-a...@google.com]

Hi,

I tested your Ad Unit Id with our sample app and I kept on getting No fill error. Even with an enabled test device, I'm still getting the No fill error which is out of the ordinary. That said, this seems to be more of an Ad serving issue rather than anything specific to the Mobile Ads SDK. I suggest that you have this Ad Unit Id double checked by the Product Support Team as they can look further into this and give you more insights. 

Also, you may use this Troubleshooter for additional assistance.