java.lang.NullPointerException - Attempt to invoke interface method 'void com.google.android.gms.ads.internal.webview.j.e(java.lang.String, java.util.Map)' on a null object reference

[IngJobs]

Hello,

We are currently experiencing the following crash in our app

 

^{Fatal Exception: java.lang.NullPointerException
Attempt to invoke interface method 'void com.google.android.gms.ads.internal.webview.j.e(java.lang.String, java.util.Map)' on a null object reference}

^{com.google.android.gms.ads.nonagon.ad.nativead.co.run (:com.google.android.gms.policy_ads_fdr_dynamite@233012805@233012802057.555274289.555274289:10)
arrow_drop_down
android.os.Handler.dispatchMessage (Handler.java:99)
arrow_right
m.avi.a (:com.google.android.gms.policy_ads_fdr_dynamite@233012805@233012802057.555274289.555274289:1)
com.google.android.gms.ads.internal.util.zzae.a (com.google.android.gms:play-services-ads@@22.0.0:2)
m.avi.dispatchMessage (:com.google.android.gms.policy_ads_fdr_dynamite@233012805@233012802057.555274289.555274289:1)
android.os.Looper.loopOnce (Looper.java:230)
arrow_drop_down
com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1103)}

We are using com.google.android.gms:play-services-ads:22.0.0.
We upgraded to this version in August 2023, but since May 15, 2024, the occurrence of this crash has suddenly increased.
We are wondering if this issue is related to Google’s servers, if we need to address it in our app, or if we need to upgrade the SDK version.

We would appreciate a prompt response.

Thank you.

[Mobile Ads SDK Forum Advisor]

Hi,

I have run our Google sample project with your mentioned (22.0.0) SDK Version in emulator and I don’t see any cashes for the app. Could you please attempt to run our Google sample project with latest SDK version (23.1.0) and confirm the results? 

It's always recommended to keep the SDKs up to date. As of today the latest version is 23.1.0. Please refer to these Google Mobile SDK release notes.

If the issue still persists after updating the GMA SDK version, kindly provide us with the below information for further investigation privately:

• Breakdown of device/OS versions affected
• Frequency of crashes
• Sample project replicating the issue along with affected app ID and ad unit ID

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

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This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ7TL:ref" (ADR-00236946)

Thanks,
 

Mobile Ads SDK Team