we need a help..... Admob ads do not appear.

[Chung Seung Il]

We want to realize monetization through admob advertising.

The problem is that admob ads do not appear.

The number of ad requests is 730,000, and the number of impressions is 139. The match rate is 0.42%, 

There is no problem with the code.

We have never violated the AdMob policy,

Please, Help me...  There is no way to contact Google directly.

[Mobile Ads SDK Forum Advisor Prod]

Hi there,

Thank you for reaching out to us.

So our team could further check on this, could you share with us the following details below via Reply privately to author option?

• App ID and Ad Unit ID
• App link (Play Store / App Store)

If you encounter an issue when sending those details privately, you can send those details to our testing email address (mobileads...@gmail.com) instead.

Regards,

Mark Kevin Albios Mobile Ads SDK Team

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[Mobile Ads SDK Forum Advisor Prod]

Hi Chung,

I've tried your Ad Unit ID, on our sample app and I'm consistently getting a no fill error on my end. This error signifies an ad serving issue which means that there is no ads available as of the moment. Please do note that this behavior isn't controlled by the Mobile Ads SDK. With this, I would recommend reaching out to the Product Support Team as the product specialists there can better assist you in this.

@TimeStope Payment,

I could see that you've sent your App ID and Ad Unit ID as well. Could you please provide the details of your concern, so we could assist you?

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[Chung Seung Il]

Thank you a lot

we are afraid that the ad showing was restricted for policy reasons rather than technical problems.

how can i connect product support Team?

it is very difficult to know how to reach out to them...

2021년 3월 9일 화요일 오후 5시 42분 40초 UTC+7에 mobileadssdkforumadvisor님이 작성:

[Mobile Ads SDK Forum Advisor Prod]

Hi Chung,

Thank you for the response back. I work along with Teejay. As such I will be helping you today. As my teammate stated earlier, you can contact our Product Support Team and here is the link to do so. They are the best avenue to help resolve this issue for you.

Regards,

William Pescherine Mobile Ads SDK Team

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[Chung Seung Il]

Thank you friend....     i followed the link...  but, there is no way to contact your Porduct Support Team

So I jsut wrote a post. The link address of the post is as follows.  

https://support.google.com/admob/thread/101490070?hl=en&msgid=101490070 

please..  let me know how to contact your porduct support Team....   

please!! 

2021년 3월 9일 화요일 오후 10시 1분 43초 UTC+7에 mobileadssdkforumadvisor님이 작성:

[Mobile Ads SDK Forum Advisor Prod]

Hi Chung,

I work with William and will assist you. When placing your ad unit Id in our sample app I received just now some ads in an emulator. This shows your account is in good standing and lack of ads in production is purely an ad serving issue. Unfortunately I can only refer you to the AdMob Forum. You can also check that you don't have Adsense or Playstore  policy violations.

Regards,

Aryeh Baker Mobile Ads SDK Team

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[Timestope Payment]

i received an Email...   some app ... bundle name is   com.time..     This app is not our app..

The app has nothing to do with us.

we don't know....   what's the app....

we just opened admob ID   in 2020...

i have no way to resolve this problem......

anybody help me??

2021년 3월 10일 (수) 오전 5:15, Mobile Ads SDK Forum Advisor Prod <mobileadssdk...@gmail.com>님이 작성:

[Mobile Ads SDK Forum Advisor Prod]

Hi Chung,

I’m afraid your concern is beyond the scope of this forum. I would recommend posting your concern on the AdMob Help Community for further assistance on any account-related issues.


Regards,

Sherwin Diesta Mobile Ads SDK Team

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[Timestope Payment]

Thank you for your response. 

2021년 3월 10일 (수) 오후 4:11, Mobile Ads SDK Forum Advisor Prod <mobileadssdk...@gmail.com>님이 작성: