Rewarded Ads can't be closed after 5 seconds.

[Google Mobile Ads SDK Developers]

Dear AdMob supporters,

My app has been rejected by Google because the 30 seconds - rewarded ads can't be closed after 5 seconds. Rewarded ad close button is always greyed out, just appeared when rewarded ads run completely. This thing is prohibited by Google policies.

Unfortunately, I didn't find a solution. But maybe I wasn't looking well. Please tell me what to do.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

By reviewing your concern, I understand that your app has been rejected by Google due to a Rewarded Ad issue. Kindly provide the below information to us via “Reply to author” option for further investigation:

• Platform being used
• App ID and Ad Unit ID
• Mobile Ads SDK Version

 

This message is in relation to case "ref:_00D1U1174p._5004Q2omi2e:ref"

Thanks,
 

Mobile Ads SDK Team