Quick Links

[Robert E. Carneal]

I have my Gmail all organized in folders.  I made some quick links so could rapidly check a folder. I might have a folder for "Kathy" a couple folders deep. Kathy might be in a "Carneal" folder, and the "Carneal" folder was inside a "Family" folder. Nonetheless the quick link worked.

Recently though, the quick link is taking me to the TOP folder, if I click on Kathy to go to Kathy's folder, it takes me the to Family folder instead.  How may I correct this?

Thank you.

Robert
Genealogy without documentation is mythology! Always SOURCE your work.

[Hilmy Hasanuddin]

This must be 3rd party application like Pegasus or Thunderbird since Google Mail doesn't use the interface in folders system.

Are you using filters in the application?
Is that the quicklink you mentioned?

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From: "Robert E. Carneal" <kentuckyg...@gmail.com>

Sender: gmail...@googlegroups.com

Date: Sat, 11 Feb 2012 22:15:48 -0600

To: gmail-users<gmail...@googlegroups.com>

ReplyTo: gmail...@googlegroups.com

Subject: [Gmail-Users] Quick Links

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[Sarah]

Quick links is a feature of gmail. I believe it was introduced as a lab. It allows you to create bookmarks or favourites from the labels you use most.
Look up (Google) "Gmail quick links", and you will find information.
When you use nested labels with gmail, it has the appearance of folders although technically they are not folders.

[Andy]

> Recently though, the quick link is taking me to the TOP folder, if I click
> on Kathy to go to Kathy's folder, it takes me the to Family folder instead.
>  How may I correct this?

I don't know ... but off the top of my head I could think of two possibilities.

Maybe the code for Gmail in your browser's cache got corrupted. Try
clearing its cache and cookies. It has been known to fix quite a
number of odd problems.

Or maybe Gmail changed something about the URL to get to that nested
label/folder, so that the previous URL doesn't bring you there anymore
and the top-level label was the only one it could get to. You might
need to save another Quick Link to the "Kathy" label.

These are only guesses.

The Quick Links feature is only a Lab, which means it is subject to
changes, bugs, etc. You might have hit one of them.

Andy

[Sarah]

If clearing the cache and cokis does not work. try creating a new quick link. 

I would probably suggest deleting the quick link that's not working, before you create a new one; but I do't kniow for certain that it would make any difference.

This problem might be  - as Andy said - due to the changes in gmail. If you are able to provide any feedback to the lab's creator, it may be worthwhile; it is a shame that gmail now offers a bland feedback form rather than allowing you to contact the individual who designed the lab. I don't know if the new feedback is forwarded to the lab's creator. You would wat to select the  problem option

[Robert E. Carneal]

cleared cache and deleted cookies.  No good. I ended up putting every folder at the top level. I don't have anymore folders and sub-folders, and again another sub-folder anymore.  Gmail may have stopped that for some reason.

Thank you.

Robert
Genealogy without documentation is mythology! Always SOURCE your work.

[Andy]

On Mon, Feb 13, 2012 at 16:20, Robert E. Carneal
<kentuckyg...@gmail.com> wrote:

> cleared cache and deleted cookies.  No good. I ended up putting every folder
> at the top level.

Hmm, I haven't been using Quick Links for the purpose you did, but I
just tried adding one for a sub-label. It worked for me!

But I am still (and hopefully forever!) using Gmail's "old" look.

> I don't have anymore folders and sub-folders, and again
> another sub-folder anymore.  Gmail may have stopped that for some reason.

Gmail still supports sub-labels (sub-folders), of course.

But maybe something broke in the Quick Links implementation. As I
said, it is a Gmail Lab so it is not fully supported and oddities can
happen. If so, with luck it will be fixed, if people like you give
them feedback. (Hint: This email forum is not feedback to anyone at
Google.)

Andy

[Zack (Doc)]

I do use Quick links, and the new look (I'm not holding onto the idea that it will always be an option), and have one set of sub-labels.

I don't normally quick-link my labels because they are all listed there that I might want and/or I use the keyboard shortcut "GL" and type the label name I want to go to.  But for this thread I did it.  It worked correctly for me.  I bookmarked a sub-label, and returned to it after visiting several other labels.

Sorry, Robert, it seems to be just you.  Have you tried disabling and re-enabling the lab?

[Robert E. Carneal]

Yep.   And I am willing to buy the idea it *IS* just me.  But the answer seems to be to remove folders and put all of them at the top level. I surely was hoping it would be otherwise.  Thanks.

Robert

[Zack (Doc)]

I disagree. There are other options/answers.  #1, make sure you've complained about it in the proper way to make sure the lab "owner" is aware, and they can look into why it is only affecting a small group of people (just you in the context of our group could be 5% of all GMail users, the rest just aren't here).

#2, as I stated, if you use keyboard shortcuts, I use "GL" then the label I'm headed to, which actually includes quicklink definitions I've given them.  It also uses autocomplete, so you don't have to type the whole label; and it works great for sub-labels.

Another idea, because sub-labels are a bit complex, have you tried re-naming them to something simple like A/AA/AAA... there might be a character you have in the top level, or next level, which is causing this problem.

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