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[DEP/dodo]

Hi, Group--

I think I used to get audio and visual notiificagion when a new message had arrived.  This doesn't seem to be happening now.  Are there any settings I should check?  Thank you.  ~Dodo

[Ryan Morehart]

You probably had either the Gmail Notifier or GTalk client installed.
Check down in your system tray (the icons in the bottom right near the
clock), otherwise reinstall one of those programs.

[DEP/dodo]

Ryan, I do have the Gmail Notifier installed.  In fact, I think you were instrumental in getting it installed a few years ago, as there was a stubborn glitch at the time.  I assume, then, that since it's there (white envelope icon), I needn't reinstall.  Now what? 

Incidentally, I had no signal that your message arrived.  I just saw it when I went to the Inbox.  ~Dodo

[Ryan Morehart]

Hm... I'd start by trying to sign out in the Notifier and then back in
(I assume if you right click on it then there's an option for that
somewhere). Also, have you done a restart since you first noticed the
problem?

Ryan

[DEP/dodo]

I'll answer your question first about restarting:  yes.  We turn off the computer at night and have always done so.  As far as signing out of the Notifier, I don't know how.  I don't sign in or out.  To get into my Gmail, I always right-click on the white envelope icon and select View Inbox.  I am so far behind in my personal e-mail that I don't even select Check Mail Now because that identifies each and every unopened message.  ~Dodo

[Marko Vukovic]

2009/10/13 DEP/dodo <depf...@gmail.com>

>
> I'll answer your question first about restarting:  yes.  We turn off the computer at night and have always done so.  As far as signing out of the Notifier, I don't know how.  I don't sign in or out.  To get into my Gmail, I always right-click on the white envelope icon and select View Inbox.  I am so far behind in my personal e-mail that I don't even select Check Mail Now because that identifies each and every unopened message.  ~Dodo

Hi Dodo

Well, when you reboot you will be signed out. You have obviously set
it's preferences to start when Windows starts and sign in
automatically. Perhaps you inadvertently turned off the alerts, I am
not sure how since I am using a Mac, but I'm going to guess
right-click, Preferences, Gmail tab. There should be a setting there
to play a sound and/or enable new message popups.
If that doesn't work, perhaps remove the app (Control panel, Programs
and Features), re-download and install.

Cheers
--
Marko

[Zack (Doc)]

Actually, that's not true... the notifier uses cookies, just like GMail itself does.  rebooting does not guarantee the cookie will be deleted and she signed out.  There were certainly problems with it in the past where people were required to manually sign out to fix it.

What about what Ryan suggested.  When you right-click the icon, what options (besides "View Inbox") are available.  There certainly USED TO BE, a signout box; or perhaps sign-in, and that will give the option to sign-out "of your current box".

--

Bill Watterson  - "People who get nostalgic about childhood were obviously never children."

[DEP/dodo]

Hi, Marko and Zack--

Thank you for both your efforts. 

Marko, I am familiar with Gmail's settings but not preferences.  If you can guide me to these, I will take a look.  I would rather not remove and reinstall Gmail Notifier as you suggested.  When I originally installed it, I ran into a problem where it also showed on my husband's "side" when he logged on.  It took Ryan of this group to figure out how to get rid ot it from husband's side, and while I still have his messages, I don't want to "reinvent the wheel."

Zack, the other options are:  Check Mail Now, Tell Me Again . . ., Options, About . . ., and Exit.  When I select Exit, the envelope icon disappears.  Even if I sign on to Gmail via Google, for example, the icon doesn't return.  I have to log off and log on again to get it back.  When I right-click on Options, there is a check mark next to "Use Gmail for internet mailto: links."  Beneath that is the topic Web browser--"Please choose which web browser you would like the Gmail Notifier to use when displaying your inbox."  I have always used "(system default)."  The other selections are IE and MF.
~Dodo

[Zack (Doc)]

Try using the Sign Out link in your GMail... it might clear the same cookie, and allow the notifier to reset.  Probably best to exit it as you you've described below, then click Sign Out in a GMail window.  Then you should be able to restart it by looking in your Start Menu, Startup group.  It's most likely there.

--

George Bernard Shaw  - "If all economists were laid end to end, they would not reach a conclusion."

[Elihu]

You can try Scott's gmail alert - you can manage up to five Google Mail accounts, including Google Apps:

http://ga.graphicport.net/

[DEP/dodo]

I followed your suggestion, Zack.  Then I tried sending a message to myself to see if that prompted a notification of an incoming message.  It didn't.  But then, by chance, someone with whom I'd been e-mailing happened to send a message, and I did get a kind of notification, but it was different than I used to get.  I think I was in the process of responding to her previous message when she sent another.  As I dimly recall, a written "notification" appeared in a yellow rectangle(?) with words to the effect of an "update."  I clicked on the word "update."  I don't recall ever seeing this before and don't know if it happened because of following your directions or it was just a coincidence.  I repeated the step you provided again, and again I tried to test it by sending myself a message.  Again, that didn't work.  That "phenomenon" has not occurred since.  I guess I need to find someone online when I am and ask that person to send me a message.

Incidentally, in Chrome's Start menu, there was no "Startup group."  I actually found the Gmail Notifier there, clicked on it, and the Gmail Notifier window reappeared.  See attachment. ~Dodo

[Ryan Morehart]

On Thu, Oct 15, 2009 at 3:28 AM, DEP/dodo <depf...@gmail.com> wrote:
> I followed your suggestion, Zack.  Then I tried sending a message to myself
> to see if that prompted a notification of an incoming message.  It didn't.
> But then, by chance, someone with whom I'd been e-mailing happened to send a
> message, and I did get a kind of notification, but it was different than I
> used to get.

That's a feature that's been in Gmail a while, but it's not related to
your old notifications. It happens if you're viewing a conversation
and someone sends replies. Gmail makes sure you know that there's a
new message instead of automatically updating the conversation.

> Incidentally, in Chrome's Start menu, there was no "Startup group."  I
> actually found the Gmail Notifier there, clicked on it, and the Gmail
> Notifier window reappeared.  See attachment. ~Dodo

Honestly I kinda of have a suspicion that the Gmail Notifier is just
getting too old to work reliably with Gmail. I'm not sure how it
checks for new messages, but the last time it was updated was March
2006 and I know for a fact that they didn't even bother fixing it when
they found out the "Always use HTTPS" lab broke it (HEY! Did you
happen to turn that on?).

I would go ahead and install the Google Talk client
(http://www.google.com/talk/). I just did and verified that it worked
fine for me, so there shouldn't be any problems.

Ryan

[DEP/dodo]

On Thu, Oct 15, 2009 at 6:25 AM, Ryan Morehart <more...@gmail.com> wrote:

That's a feature that's been in Gmail a while, but it's not related to
your old notifications. It happens if you're viewing a conversation
and someone sends replies. Gmail makes sure you know that there's a
new message instead of automatically updating the conversation.

Ryan, that's exactly what happened:  I was responding and my friend replied concurrently.  I knew it wasn't the same kind of notification I used to get.  Also, I can't recall the last time I got the Gmail Notifier type of notification about which I originally wrote.

Honestly I kinda of have a suspicion that the Gmail Notifier is just
getting too old to work reliably with Gmail. I'm not sure how it
checks for new messages, but the last time it was updated was March
2006 and I know for a fact that they didn't even bother fixing it when
they found out the "Always use HTTPS" lab broke it (HEY! Did you
happen to turn that on?).

Your suspicion is totally logical based on what you wrote about its last update.  No, I never activated that Lab. 

I would go ahead and install the Google Talk client
(http://www.google.com/talk/). I just did and verified that it worked
fine for me, so there shouldn't be any problems.

I am a total chicken about installing something unknown to me like the Google Talk client.  I don't even know what it does, although I looked it up via your link.  I only e-mail with Gmail and have no plans to do otherwise.  Are you recommending it because it will allow me to be notified of incoming messages?  That's all I'm interested in but can live without it if I have to; after all, I have been for quite a while now.

I just looked at the link again and again think it's "overkill" for what I want and what I use Gmail for.  Do you still recommend it for me?  Also, do you know anything about what Elihu recommended on Oct. 14 in these posts?  ~Dodo

[Ryan Morehart]

On Thu, Oct 15, 2009 at 5:57 PM, DEP/dodo <depf...@gmail.com> wrote:
> Are you recommending it because it will allow me to be notified of incoming messages?  That's all I'm
> interested in but can live without it if I have to; after all, I have been for quite a while now.
> I just looked at the link again and again think it's "overkill" for what I
> want and what I use Gmail for.  Do you still recommend it for me?  Also, do
> you know anything about what Elihu recommended on Oct. 14 in these posts?

It does do more than the (now very old) Notifier did, but computer
resource wise it's not bad. Yes, it does notifications like you want.
Just uninstall the old Notifier and install Google Talk and it should
basically be good to go with no hassle.

The program Elihu recommended will probably work although I've never
used it. It does have a pretty long feature list though, so it may be
a bit overwhelming to get configured like you want. Worth a try
though.

Ryan

[DEP/dodo]

Omygosh, Ryan, guess what?  I had exited from Gmail and was on a totally different site when--you guessed it!  I heard a little sound and got a written notice that someone had sent me an e-mail!!!!  The Notifier was alive!  Now what do I do?  If I were to install Google Talk, I am quite certain it won't be as easy as you make it sound ("Just uninstall the old Notifier and install Google Talk . . .")  It never is.  Would you promise to assist just as you did when I had my Google Notifier problems?  Another if:  If the Gmail Notifier is now working (and I don't know if I trust it or even whether it was Zack's advice that got it going again), what else would Google Talk do for me, who only e-mails (and uses the Google Calendar)?  Oh!  It just happened again (from the same sender)!  ~Dodo

[Elihu]

I use Google Talk with no issues, its very easy to use, just fill out your user name and password the first time it runs.

[DEP/dodo]

But, Elihu, as I asked Ryan:

If the Gmail Notifier is now working (I don't trust it yet), what else would Google Talk do for me, who only e-mails (and uses the Google Calendar)?  ~Dodo

[Elihu]

Google talk is not dependent on you're browser so people can see if you are online even if you are not logged on to gmail in your browser. I f you don't want that then stay with the notifier.

[Elihu]

Sorry, meant your browser :-)

[DEP/dodo]

As a former English teacher, I appreciated that.   ~Dodo

[DEP/dodo]

I am not even sure I understood that (your first sentence).  Some questions then:

1. What people would be able to see if I'm online--strangers?  My contacts?  (This would be okay.)
2. What will Google Talk do for me if I am only e-mailing?  Ryan mentioned it would notify me of messages as the Gmail Notifier is supposed to do.  What else?
   
3. If I installed it and then found I didn't like it, is it easily removed?
4. I also recall that Ryan said to first uninstall the Notifier--is that really necessary?

[Elihu]

1. Google talk is a chat client that works the same way as the integrated chat in the web client. Only your google contacts will see you via gtalk. The difference is that you are logged on all time as long as you are active on the computer, no need to be on gmail in your browser.

2  You can use it for chat, voice chat and voice mail.

3. It can be removed like any other program via control panel.

4. Sounds like a good idea.

You can see more info here:

http://www.google.com/talk/about.html

[DEP/dodo]

The link you provided was interesting.  On my own, I had found http://mail.google.com/support/bin/answer.py?hl=en&answer=33506.  I'm still undecided as to what to do.  I want only to be notified of new e-mail.  I don't know if the Gmail Notifier will work consistently for me.  It recently has for one friend's message but not another's.  What do you think might happen if I installed Google Talk without uninstalling the Notifier?
~Dodo

[Elihu]

I'm not sure that they will conflict. You can try and see what happens.

[Ryan Morehart]

You can definitely have both running. Give Google Talk a try and then
remove one or the other once you find which one works for you.

[DEP/dodo]

Thank you, both.  Elihu, you've been so helpful on this topic.  Ryan, I'm glad you're still checking in on this.  On Oct. 15, you wrote:  "Just uninstall the old Notifier and install Google Talk and it should basically be good to go with no hassle."  I took you literally but did not want to uninstall the Notifier if there was a possibility I would want to go back to it later.  Initially, when I first installed it, I had had trouble with its showing up also on my husband's [log-on] "side," which he didn't want.  It was you who figured out how to un-do that (a simple adjustment which I don't recall--but I kept all of our e-mail conversations and, of course, they're all available on the actual Group site).

I am now less afraid to install Google Talk, but I just want to give a little more time to the Google Notifier to do what it's supposed to do.  I was so excited to see it working the other night for the first time in perhaps a year.  I just hadn't noticed it wasn't working and don't recall what made me realize it.  I did what Zack suggested to "revive" it, but if I get only sporadic notifications, then I will know it is not doing its job completely.

I'll let you know what happens.  I really appreciate this Group in general and both your help on this issue in particular.  ~Dodo

On Sun, Oct 18, 2009 at 7:32 AM, Ryan Morehart <more...@gmail.com> wrote:

You can definitely have both running. Give Google Talk a try and then
remove one or the other once you find which one works for you.

[Ryan Morehart]

Run the setup file you downloaded to install the program.

Ryan

On Sun, Oct 25, 2009 at 7:46 PM, DEP/dodo <depf...@gmail.com> wrote:

Hello again.  I wanted to wait and see if the Gmail Notifier "behaved itself" and continued to work.  It didn't.  Just now I went to the link Ryan provided on Oct. 15.  The download didn't start automatically, so I followed the instruction to click where indicated and got a download, and that's all that happened.  I was left on the download screen.  I have no idea what happened or what to do next.  From what Ryan and Elihu wrote, I thought it would be easy.  Now what?  ~Dodo

[DEP/dodo]

I later suspected that was what to do (duhh), Ryan, but decided to wait until someone answered because I didn't want any problems like I'd had with the installation of the Gmail Notifier.  Interestingly (or not), I was asked during the installation if I wanted to uninstall the G.N.  I opted not to, thinking I could do so later.

There was no sound--how do I implement that?  It is checked in the settings, and I think I had a sound with the Notifier.  I also get a sound with AIM.  ~Dodo

[Elihu]

You should be able to get sound. Did you go over the settings here?

[Ryan Morehart]

She did say it was checked, but make sure things look basically like Elihu's screenshot and make sure your speakers are unmuted. You shouldn't need Flash for the client, that's only Gmail's in-browser chat. (But yes, Flash is free and you almost certainly already have it installed.)

[Marko Vukovic]

2009/10/26 DEP/dodo <depf...@gmail.com>

>
> Hello again.  I wanted to wait and see if the Gmail Notifier "behaved itself" and continued to work.  It didn't.  Just now I went to the link Ryan provided on Oct. 15.  The download didn't start automatically, so I followed the instruction to click where indicated and got a download, and that's all that happened.  I was left on the download screen.  I have no idea what happened or what to do next.  From what Ryan and Elihu wrote, I thought it would be easy.  Now what?  ~Dodo

Well, you've just downloaded it but now you need to execute (run) it.
Double-click the file in your download window.

--
Marko

[DEP/dodo]

Yes, Elihu.  I stated that in the second (middle) sentence of my last paragraph.  ~Dodo

[DEP/dodo]

Thanks, Marko.  That's what Ryan said, and I did so yesterday.  The current problem is no sound.  ~Dodo

[DEP/dodo]

The audio settings look exactly like Elihu's screenshot.  (Side question for Elihu:  Did you create your screenshot using Paint and perhaps the "Insert Image" lab?)
~Dodo

[DEP/dodo]

Is it possible the lack of sound is because now I have both the Gmail Notifier and Google Talk installed?  Could one compromise the other?
~Dodo

[Jan Zylkowski]

Figured it out.  Sound 5by5.  Thanks.



DEP/dodo wrote:

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[Elihu]

Yes I did

[DEP/dodo]

Huh?  Do I not understand this because I'm not at home where I have Google Talk?  Or do I need a translation regardless?  ~Dodo

[DEP/dodo]

Ryan, Elihu,  Zack--and Anyone:

Please don't desert me.  I still don't get audio on my new messages.  ~Dodo

[DEP/dodo]

In my ongoing (and, lately, lonely) efforts to get audio notification of new messages in Gmail via Google Talk, I downloaded (or tried) Adobe Flash Player 10.  However, I'm still not getting sound.  Does the screen shot indicate whether I properly installed the program?  ~Dodo

[JohnW]

I see you're using Win7, and that your internet connection to the
Google mail server was erroring ...!
I don't know as Gmail Notifier (I used to have three varieties myself
afore moving to Win7, and I used Joanna Lumley's voice file from AOL
to tell me "You've got e-mail" from the Google applet installed in the
sidebar, similar to your display) has been certified under that OS
yet. It's too new for me to have investigated that far!
From the screenshot I'd say you've installed the Gtalk notifier (the
envelope is Red). What "Sound" file have you associated with the
event?

> ?ui=2&view=att&th=124aee703874bdf7&attid=0.1&disp=attd&realattid=ii_124aee7­03874bdf7&zw]
>
>  Adobe Flash 10.jpg
> 276KViewDownload

[Ryan Morehart]

Yeah, it should be fine. I honestly don't know what to tell you, it's
hard to tell what the problem is if you hear it sometimes and not
others (er... is that what happens? I actually haven't been around the
past couple days so I kinda forget), other than just saying you don't
notice.

Ryan

[DEP/dodo]

Hi, John--

First, thank you for responding.  No, we're not using Win7.  I don't know why you thought we were.  Also, I have no knowledge of any error to the Google mail server.  I included the screen shot for confirmation that I had properly installed Adobe Flash 10 because the process did not go smoothly for me.  I had read that Adobe Flash 10 was required for sound with Google Talk, which I installed solely to get audio notification of incoming e-mail.  The Gmail Notifier used to do that but no longer.  I don't understand what your question means regarding a sound file.  ~Dodo

[DEP/dodo]

No, Ryan, I have never had sound since installing GT; I get only visual notification, which I don't always see as it is in the lower corner of the monitor and is so small.  I was not interested in Google Talk until you and Elihu suggested it to provide visual and audio notification.  The Gmail Notifier had stopped functioning in this regard.  So now I have (1) installed GT and (2) [tried to?] install Adopbe Flash 10 to get sound for my e-mail notifications via GT.  I also still have the Gmail Notifier installed but don't imagine that is the problem.  Maybe I will uninstall--then reinstall--Google Talk, but I don't know why a reinstall would make a difference.
~Desperate Dodo

[DEP/dodo]

I just unstalled and reinstalled GT.  Still no sound.  Do I need to uninstall the Gmail Notifier?  I can't imagine that is interfering.  I was asked if I wanted to uninstall GN during the GT installation process and this time said yes.  But it didn't uninstall the GN.  (The first time I installed GT and was asked about uninstalling GN, I said no.  However, nothing was said that I should or GT might not fully function.  That is one reason I don't think GN is the problem.)  ~Dodo

[Ryan Morehart]

It shouldn't matter that you have it installed, although it is weird
it didn't remove it when you told it to. I honestly have no idea what
the matter is without looking at it myself, sorry.

Ryan

[DEP/dodo]

  ~Dodo

[DEP/dodo]

Ryan, Elihu, Anyone--

I just found this from a Google site (which I have now lost for the time being):

"Install Google Talk and get pop-up notifications when you have new mail."

Have I been struggling with this for nothing?  That is, are there only pop-up notifications and no sound??????

~Dodo

[Ryan Morehart]

No, there's sound. There's an option for it in the options.

[DEP/dodo]

Oh, yeah, I forgot.  I had even checked it in the process of trying to figure out why the sound wasn't working.  Thanks, Ryan.  ~Dodo

[Elihu]

OK, just tested it, I don't have sound notifications either. I didn't notice the lack of sound before because I prefer it that way. 

[DEP/dodo]

I'm stunned, Elihu.  After all these posts and my many attempts and the time consumed in trying to resolve this issue, it never occurred to me that others also might not have sound, particularly because it is one of the features.  In fact, in your post of 10/27, you wrote:  "You should be able to get sound."  (Funny that you don't want sound and I do!)  Ryan, if you're still checking in, would you look at GT on your computer and confirm whether or not you have sound for your incoming e-mails?  Thanks!  ~Dodo

On Thu, Nov 5, 2009 at 1:44 AM, Elihu <eli...@gmail.com> wrote:

OK, just tested it, I don't have sound notifications either. I didn't notice the lack of sound before because I prefer it that way.