Just got this, now they just send and email and apologise? Not sure what else they could do like.. Just seems a bit flippant!
We have been informed by Epsilon, a company we use to send emails to our customers, that some M&S customer email addresses have been accessed without authorisation.We would like to reassure you that the only information that may have been accessed is your name and email address. *No other personal information, such as your account details, has been accessed or is at risk.*We wanted to bring this to your attention as it is possible that you may receive spam email messages as a result. We apologise for any inconvenience this may cause you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.Marks and Spencer plc. Registered office: Waterside House, 35 North Wharf Road, London W2 1NW <x-apple-data-detectors://0>.Registered number: 214436 (England and Wales)
> Just got this, now they just send and email and apologise? Not sure what > else they could do like.. Just seems a bit flippant!
> We have been informed by Epsilon, a company we use to send emails to our > customers, that some M&S customer email addresses have been accessed without > authorisation. We would like to reassure you that the only information > that may have been accessed is your name and email address. *No other > personal information, such as your account details, has been accessed or is > at risk.* We wanted to bring this to your attention as it is possible that > you may receive spam email messages as a result. We apologise for any > inconvenience this may cause you. We take your privacy very seriously, and > we will continue to work diligently to protect your personal information. Marks > and Spencer plc. Registered office: Waterside House, 35 North Wharf Road, > London W2 1NW. Registered number: 214436 (England and Wales)
> On 7 April 2011 16:05, James Hitchcock <ja...@jhitchcock.com> wrote:
>> Just got this, now they just send and email and apologise? Not sure what >> else they could do like.. Just seems a bit flippant!
>> We have been informed by Epsilon, a company we use to send emails to our >> customers, that some M&S customer email addresses have been accessed without >> authorisation. We would like to reassure you that the only information >> that may have been accessed is your name and email address. *No other >> personal information, such as your account details, has been accessed or is >> at risk.* We wanted to bring this to your attention as it is possible >> that you may receive spam email messages as a result. We apologise for any >> inconvenience this may cause you. We take your privacy very seriously, and >> we will continue to work diligently to protect your personal information. Marks >> and Spencer plc. Registered office: Waterside House, 35 North Wharf Road, >> London W2 1NW. Registered number: 214436 (England and Wales)
> On 7 April 2011 19:00, Andy Flisher <a...@flish.co.uk> wrote:
> On 7 April 2011 16:08, Adam Prescott <adam.prescot...@googlemail.com> wrote: > Many other companies use Epsilon for their Mail-lists they talked about it on this episode of TNT http://twit.tv/tnt213
> Yup, got the same here from Mothercare,
> On 7 April 2011 16:05, James Hitchcock <ja...@jhitchcock.com> wrote: > Just got this, now they just send and email and apologise? Not sure what else they could do like.. Just seems a bit flippant!
> Must have cost Epsilon a packet in all manner of ways.
> Question tho...someone corrupt on the inside??
You'd best hope not.
What Epsilon do for their money is collect every single piece of information about you from as many sources as possible and put it in one great big place their clients can drill. If there is somebody corrupt inside, anybody who unwittingly was sharing their data with Epsilon (and that's pretty much everybody in the Western World it would seem), now has a very stuffed identity and probably many weak passwords have been compromised along the way.
I think there is a good chance journalists are finally going to take a look at these data companies (and their clients and the "mini-clones" in data collection terms like Tesco/Nectar/etc.) and explain exactly what is collected, how and what it's used for. It will horrify most people. Genuinely.
I've always been very, very wary of loyalty cards, store cards, and sometimes even shopping online. Seems like I was right to be.
